The Aporia
The Aporia
On Tuesday morning, ASOS customers received a phone alert claiming that the company had been hacked. The notification threatened to leak data from a compromised Snowflake instance, urging ASOS’s DPO and IT departments to engage with the hackers or face data leaks. This incident follows recent cyberattacks on other UK retailers like Marks & Spencer and Harrods.
The alleged hack caused ASOS shares to drop by over 10% on the London Stock Exchange, as customers reported receiving suspicious messages through their ASOS mobile app. ASOS currently has around 17 million customers across more than 150 countries, with UK representing nearly half of its revenues.
The company confirmed it is investigating unauthorized activity involving third-party platforms used for customer communication and assured that immediate action was taken to restrict access to these notification systems. While personal information such as names and contact details may have been accessed, ASOS believes payment card information or account passwords were not compromised.
