Texas Roadhouse diner claims restaurant tried to dupe him with cheaper cuts of steak: ‘Shame on you’

Read the original at New York Post ↗
Cite

Cost, B. (2026, October 26). Texas Roadhouse diner claims restaurant tried to dupe him with cheaper cuts of steak: ‘Shame on you’. New York Post. https://nypost.com/2026/10/26/lifestyle/texas-roadhouse-diner-accuses-restaurant-of-steak-scam/

Dated from the outlet's own feed. Check the original for its byline.

New York Post · collected 2026-10-26 · by Ben Cost

Quick Summary

Kenneth Card, an Illinois resident and frequent Texas Roadhouse diner, accused the restaurant of serving him cheaper cuts of steak for full price on multiple occasions. In a viral TikTok video, Card claimed he ordered a $30 filet mignon but received a lower-grade sirloin worth about $20 instead. Despite notifying staff each time, including during his most recent visit where the error was confirmed in the kitchen, management allegedly dismissed his concerns. The restaurant acknowledged one incident but denied repeated occurrences. Customers commenting on Card’s video reported similar experiences and accused Texas Roadhouse of intentionally serving inferior meat to boost profits.
Written locally by qwen2.5:14b on 2026-10-26, using this article's own text rather than the other coverage of the same event (that is the story summary below).

AI analysis runs on qwen2.5:14b, locally

Story summary

A loyal customer of Texas Roadhouse in Forsyth, Illinois named Kenneth Card claims he was served cheaper cuts of steak instead of the pricier filet mignon three times over the course of about a year. Card, who has experience working in restaurant and hotel kitchens, is confident that he could tell the difference between the steaks he ordered and what he received. His TikTok video warning other customers about his experience went viral with over 30,000 views. On one occasion, after pointing out the mistake to staff, Card was given a filet mignon; however, on another visit, he decided not to raise the issue when it happened again. During his third visit, he spoke with a manager and reported that he had received incorrect steaks twice previously. Some customers commented online expressing similar experiences, suggesting potential intentional serving of cheaper cuts by the restaurant. Texas Roadhouse has advised customers to alert their server if they believe there is an error in their order so it can be addressed promptly.

Written for “Texas Roadhouse Steak Scam Controversy” on 2026-10-26, grounded in this article and the 1 other(s) covering the same event.
Why this leaning score
This article does not take a side on a contested political question, so it has no leaning score. That is an answer rather than a gap: a match report or a rescue can be warmly or critically written without being left or right, and scoring it anyway is how approval of a subject gets recorded as a political position.
No political leaning scored for article 108243 · logged 2026-10-26

Story

📰 Texas Roadhouse Steak Scam Controversy
Entertainment · 2 article(s) covering the same event. See how they differ ↓

Compared with similar articles

This article reads unscored and hedges 0% of its claims. Each row says how that neighbour differs.
Fox News · 0.87 cosine similarity
⚖️ leaning not scored 🔴 7% hedged 2 of 30 📰 publisher trust 67
“Both articles describe Kenneth Card's experience of being served a cheaper cut of steak (sirloin) instead of filet mignon at Texas Roadhouse in Forsyth, Illinois on multiple occasions.”
How this article was measured signals, leaning charts, publisher record, byline, topics and claims

Signals How these are calculated →

Claims extracted
18
sentences that state something as happening or true
Uncertain
0%
0 of 18 hedged ("reportedly", "may", "according to")
Leaning
not political
takes no side on a contested political question
Publisher signals
66/100
New York Post's corrections and hedging, across everything collected from it. Not a measure of accuracy.
Outlets on this story
2
Entertainment
Same framing elsewhere
1
articles that frame the event the way this one does
Analyzed 2026-10-26 · how these are computed

How this is being covered How these are calculated →

Article leaning vs. publisher reliability
Source leaning vs. consistency

Publisher

New York Post · 14053 article(s) · 35 correction(s) detected
Running correction rate · 35 correction(s)

Who wrote this

Ben Cost
35 article(s) here · 0 carrying a prediction
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Also by Ben Cost
Nothing else under this byline is closely related to this article, so these are simply their most recent.
All 35 articles by Ben Cost →

Topics

Forsyth Illinois Texas Roadhouse TikTok the Texas Roadhouse

Subjects

Card PERSON · 5× Forsyth GPE · 2× Texas Roadhouse ORG · 2× the Texas Roadhouse ORG · 2× Fox ORG · 1× Fox News ORG · 1× Illinois GPE · 1× Kenneth Card PERSON · 1× TikTok ORG · 1×

Narrative

Another wrote, “Same thing happened to my husband…he refuses to go back.” Some commenters even claimed that the Texas Roadhouse was serving cheaper cuts on purpose. “I’ll be telling them I want a filet not a sirloin cuz ik yall be scamming,” said one aghast customer, while another wrote, “They were hoping you didn’t notice!”
framing: assertive · carried by 1 article(s) · first seen 2026-10-26

Claims (18 extracted, 0 hedged)

They’re lowering the steaks. asserted
They → lower → steaks
An Illinois man has accused the Texas Roadhouse of repeatedly serving him a lower-caliber cut than what he’d ordered — despite charging the same amount. asserted
he → accuse → amount
“Texas Roadhouse, shame on you,” Kenneth Card said while airing his beef in a viral TikTok video. asserted
Card → say → video
A dedicated TR customer, the prime rib papa had been going to his local outlet in Forsyth for over a year and had even befriended some of the employees, Fox News reported. asserted
News → go → employees
So he was understandably surprised when he ordered the $30 melt-in-your-mouth filet mignon, only to receive lower-grade $20 sirloin instead. asserted
he → order → sirloin
Card subsequently alerted the staff to the mis-steak. “I say ‘excuse me,’ I think I got the wrong steak,” recalled the displeased patron, adding that he recognized the different cuts of beef, having handled it extensively while working in restaurant and hotel kitchens. asserted
he → alert → kitchens
The employee subsequently took the cut back to the kitchen, where they confirmed the mix-up. asserted
they → take → up
At that point, Card flagged the manager as this wasn’t the first time they’d failed to meat his expectations. asserted
they → flag → expectations
“I said, ‘hey listen,’ this is the third time that I’ve came [sic] and I’ve gotten a sirloin for my 8 oz filet,” Card recounted. asserted
Card → say → filet
Despite his outcry, he said the manager looked at him like they thought he was “stupid or crazy” and claimed the blunder was impossible as every cut is inspected by a person in the back. asserted
cut → say → back
When he asked about this particular goof, she didn’t have an answer, Card recalled. asserted
Card → ask → answer
“Y’all be careful about what you order and what you pay for,” he warned. asserted
he → order → what
A Texas Roadhouse rep told Fox that they’d “not been able to track that this occurred on three occasions,” but confirmed the mistake in question and added that management “quickly made it right.” asserted
it → tell → question
Nonetheless, Card said he has sworn off the restaurant’s Forsyth location. asserted
he → say → location
TikTok viewers were appalled over the bungled order, with some claiming they had similar experiences at that location. asserted
they → appal → location
“They did the exact same thing to me with my ribeye last time I was there,” recalled one disillusioned customer. asserted
customer → do → ribeye
Another wrote, “Same thing happened to my husband…he refuses to go back.” Some commenters even claimed that the Texas Roadhouse was serving cheaper cuts on purpose. “I’ll be telling them I want a filet not a sirloin cuz ik yall be scamming,” said one aghast customer, while another wrote, “They were hoping you didn’t notice!” asserted
you → write → filet
Profits,” declared a third. asserted
third → declare → ?
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