On a street in Brooklyn, singer Kelly Clarkson walked into Art of Play, a high-end curiosity shop that sells games and novelty items.
asserted
that → walk → games
The store on Atlantic Avenue is lined with quirky merchandise that includes speciality playing cards, kinetic sculptures and boxes of puzzles.
asserted
that → line → puzzles
During the five minutes Clarkson spent in the store, one specific toy caught her attention: a mechanical yellow bird mounted on the wall.
asserted
toy → spend → wall
Its name is Molly, and days later it would become one of the most famous birds on the internet for all the wrong reasons.
asserted
it → become → reasons
The saga began last weekend when the Grammy-winning singer made a post on X claiming she felt judged by staff while trying to make a purchase in the store.
asserted
she → begin → store
Here's how the online feud unfolded.
asserted
feud → unfold → ?
The visit and first accusation
The whole saga began when Clarkson visited Art of Play on Saturday, October 10.
asserted
Clarkson → begin → Saturday
While looking around, she spotted Molly, a handcrafted, singing and dancing bird, mounted on the shop's wall.
asserted
she → look → wall
Nearby was a price tag showing $US15,000 ($21,400).
asserted
tag → show → US15,000
She then asked staff about the bird.
asserted
She → ask → bird
Shortly after leaving the store, Clarkson posted on X and accused the store of treating her like she couldn't afford to buy Molly.
asserted
she → leave → Molly
Clarkson compared her experience to the famous scene from the 1990 film Pretty Woman, in which Julia Roberts' character is dismissed by staff at a high-end boutique.
asserted
character → compare → boutique
"Y'all should go check out Art of Play in Brooklyn if you enjoy being treated like Julia Roberts' character in Pretty Woman," she said on X to her 8.8 million followers.
asserted
she → go → followers
You're an idiot and just lost a huge sale."
asserted
You → lose → sale
Clarkson also claimed the staff member said he could find her "something comparable".
uncertain
he → claim → something
No-one was prepared for what came next.
asserted
what → prepare → ?
The online back-and-forth begins
Art of Play responded the following day with a statement against Clarkson's claims.
uncertain
Art → begin → claims
"Imagine our surprise when our small local business was suddenly attacked by eight million people who have never visited our store," they said on Instagram.
"Hopefully we can clear things up with Kelly someday."
asserted
we → imagine → Kelly
The statement also said Molly was never actually for sale because she served as a mascot and fixture of the store.
asserted
she → say → store
Apparently not, with Clarkson firing back with another post which included a photo (which was not taken by her) of a price tag next to the bird that appears to read $15,000.
"Sure, it wasn't for sale," Clarkson said.
asserted
Clarkson → fire → sale
"So the whole conversation we had when I asked you if it was for sale whilst pointing to the price tag … didn't happen …
asserted
it → have → tag
She went on to say she loves and supports small businesses: "I never blast people but you my friend were an exception.
asserted
you → go → people
The feud quickly went viral online.
asserted
feud → go → ?
Some people defended the store, sharing positive experiences from past visits and arguing Clarkson had unfairly targeted a small business.
asserted
Clarkson → defend → business
"Art of Play is one of the most special places I've ever visited!
asserted
I → visit → places
I've enjoyed your magic multiple times and your invitation to always play!," actor Michelle Monaghan wrote.
asserted
Monaghan → enjoy → magic
"I've been to the store MANY times and I've only ever seen them put smiles on people's faces and inspire wonder and curiosity.
asserted
them → see → wonder
It's sad to see how quickly people buy only one narrative to the story," another customer wrote.
asserted
customer → see → story
Others, including customers who claimed to have had similar experiences, criticised the store's response and argued it should have apologised.
"You have such a greatly curated shop but the several times I've been in I'm met with rude or obnoxious behaviour by your staff to us or to other customers," one user wrote.
asserted
user → include → customers
"This is a terrible statement, please take some accountability," another said.
asserted
another → take → accountability
The mystery of the price tag
The store later expanded on its initial explanation, saying staff told Clarkson the price tag did not specifically refer to Molly.
asserted
tag → expand → Molly
Instead, the tag showed how much it would cost to order a similar custom bird from its creator, Seattle artist Bliss Kolb.
asserted
it → show → creator
"He [Kolb] told us he would be willing to part with Molly's twin for $15,000.
asserted
he → tell → 15,000
We explained all of this to Kelly Clarkson," the store wrote.
asserted
store → explain → Clarkson
Art of Play also said staff offered to show Clarkson another mechanical bird made by a German clockmaker that she could take home that day for $2,000.
uncertain
she → say → 2,000
"She did not stick around long enough to see it," the business said.
asserted
business → stick → it
Surveillance footage emerges
Just when the story appeared to be cooling down, it took another turn.
asserted
it → emerge → turn
Investigative podcast Pablo Torre Finds Out released surveillance video from Art of Play that purportedly showed Clarkson's visit.
asserted
that → find → visit
The grainy footage, which has no audio, appears to show her wearing a yellow shirt, a baseball cap and a backpack while looking at items, including the bird.
asserted
her → have → bird
Clarkson can be seen talking with an employee, pointing to Molly and later moving to leave the store.
asserted
Clarkson → see → store
…and 11 more, not listed.