Starting Thursday in Australia, a new law bans card surcharges at stores, aimed at saving shoppers money. However, retailers may respond by raising prices or offering discounts for cash payments, potentially offsetting the intended benefits. Some experts suggest businesses might absorb costs initially but could eventually pass them on to consumers through higher prices, while others propose that cash users might see up to a 10% discount on transactions as an incentive.
Written locally by qwen2.5:14b on 2026-09-27,
using this article's own text rather than the other coverage of the
same event (that is the story summary below).
Story summary
Starting October 1, the Reserve Bank of Australia implemented a ban on card surcharges, meaning retailers can no longer charge extra fees when customers pay with credit or debit cards. While this was intended to save consumers about $1.6 billion annually, it may lead some businesses to raise prices instead. Smaller shops and local businesses are particularly concerned; Iris Isaacs, owner of online store inSync design, said it's getting increasingly difficult to manage costs. Salon owner Sheridan Shaw echoed similar concerns, stating that absorbing these fees would be detrimental to her business financially. Additionally, the Australian Chamber of Commerce and Industry (ACCI) warns that businesses might not be fully prepared for the new regulations. As a result, some merchants like Monarch Cakes in Melbourne are already planning price hikes to cope with higher bank-imposed card processing costs, which can amount to A$1,200 to A$1,500 weekly for small cafes and delis.
Written for “Australia Card Surcharges Ban” on 2026-10-05,
grounded in this article and the 6 other(s) covering the same event.
A ban on card surcharges is supposed to deliver savings for Australian shoppers, but the reality could be quite different if retailers raise prices and banks claw back losses by axing rewards.
The reform, driven by the Reserve Bank of Australia, comes into effect on Thursday, when anyone paying with a debit or credit card will be spared the surprise of extra charges at the till.
uncertain
anyone → suppose → till
Under the new rules, retailers must either absorb the cost or build it into their prices.
But they could also offer a discount for cash or payment services such as PayID, which some experts think could lead to savings of up to 10 per cent off the transaction price.
uncertain
experts → absorb → price
Cash advocate Steve Worthington says it can't come soon enough, after the Australian Competition and Consumer Commission earlier in September confirmed it would be legal for businesses to offer discounts from their displayed prices.
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businesses → say → prices
'I suspect a number of merchants will start to do that, to offer a discount for cash,' the Swinburne University of Technology professor and payments systems expert told AAP.
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professor → suspect → AAP
However, dealing in cash means keeping a float and taking it to the bank at the end of the day, which can be difficult given the general decline in branches across the country, and does place a burden on small business owners.
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which → deal → owners
'But nevertheless, I think a 10 per cent discount might be an attractive basis for people in this era of the cost of living,' said Professor Worthington, who believes discounting could boost cash use.
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discounting → think → use
Cash makes up barely 15 per cent of all counter purchases, compared with a rise in card use, including debit, credit and charge cards, to 73 per cent, according to the latest central bank data.
uncertain
Cash → make → data
There's a good chance some businesses will raise prices once a card surcharge ban takes effect
'I pay already in cash for certain places because I just don't like being surcharged because it's just really pathetic,' Prof Worthington said.
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Worthington → be → places
For those sticking to tap-and-go, there's a good chance some businesses will raise prices to offset the merchant fees they still pay to banks and payment providers to process those payments, which they previously recouped through surcharges.
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they → stick → surcharges
According to the central bank's inquiry into surcharges, about 80 per cent of businesses absorbed the cost, but smaller enterprises, such as cafes and restaurants, passed it on.
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enterprises → accord → it
This is where the RBA's decision to cut interchange fees, the fee paid by the merchant's bank to the customer's bank each time a payment is processed, could come into play.
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payment → cut → play
The new maximum rate will be 0.30 per cent, or about three cents on a $10 purchase, down from 0.80 per cent, and has been set to compensate payment providers, including banks, for the ban.
asserted
rate → set → ban
'The biggest issue for those small businesses is whether they actually receive the benefit of the interchange cuts,' RMIT University professor of finance Angel Zhong said.
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Zhong → receive → finance
'My advice is to call your payment provider now and ask if you can get a better deal.'
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you → call → deal
Down the track, retailers will have better visibility of their merchant fees because the RBA plans to publish pricing information from card networks, making it easier to find a better deal.
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it → have → deal
The surcharge ban is tipped to deliver more than $1 billion in savings for consumers, the RBA believes, but like all things in life, someone has to pay.
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someone → tip → life
And while market watchers are waiting to see how retailers and consumers react, one thing seems likely: it won't be the banks.
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it → wait → ?
Banks are already trimming lucrative credit card rewards programs and increasing annual card fees because payment processing doesn't happen for free.
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processing → trim → fees
'Banks - payment providers - they need to make revenue.
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they → need → revenue
They're not running a charity,' Prof Zhong said.
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Zhong → run → charity
'A cake is only so big, so if you're making one slice smaller or bigger, then you need to change the size of the other slice.'
asserted
you → make → slice
The Aporia
