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Facing Outraged Residents, Flock Got Help From Group That Uses AI to Rally Public Support

Read the original at The Intercept ↗
Cite

Sledge, M. (2026, September 17). Facing Outraged Residents, Flock Got Help From Group That Uses AI to Rally Public Support. The Intercept. https://theintercept.com/2026/09/17/flock-cameras-ai-astroturf-support/

Dated when The Aporia collected the article, usually within hours of publication. Check the original for its exact date and byline.

The Intercept · collected 2026-09-17 · by Matt Sledge

Quick Summary

In Knoxville, Tennessee this July, a nonprofit called Neighbors for Strong Communities used artificial intelligence to draft emails in support of Flock’s license-plate readers for residents to send to local officials. When stay-at-home mom Ashley Smith received such a message and questioned it, she instead sent an outraged email opposing the technology. Despite the campaign efforts by Neighbors for Strong Communities, which partners with Flock, the county commission voted last month to cancel the Flock contract. Critics like Craig Aaron from Free Press argue that this is “astroturf,” or fake grassroots support, lacking genuine community backing.
Written by AI on 2026-09-17, from this article's own text only (the story summary below draws on all the coverage).

AI analysis

Story summary

In July 2023, Knoxville, Tennessee, faced heated debate over Flock's installation of license-plate reading cameras. A stay-at-home mother named Ashley Smith received a text from an unknown nonprofit called Neighbors for Strong Communities, which offered to use AI to help draft support emails if she indicated approval of the Flock technology. However, upon realizing the manipulative nature, Smith instead sent her own email expressing outrage and concern over privacy violations and data misuse by Flock. She warned that such deceptive tactics raise serious questions about how Flock would handle citizen data once the cameras were operational in Knox County. The incident highlights concerns about astroturfing campaigns, where artificial grassroots movements are created to sway public opinion on controversial issues like surveillance technology.

Written for “Flock Faces Angry Residents Over AI Use” on 2026-11-01, grounded in this article and the 0 other(s) covering the same event.

Story

📰 Flock Faces Angry Residents Over AI Use
Technology · 1 article(s) covering the same event.

Compared with similar articles

This article reads leans strongly left and hedges 3% of its claims. Each row says how that neighbour differs.
The Independent
⚖️ Leans right further right than this Hedges 2 of 32 claims Outlet record 59/100
“The articles describe different aspects related to Flock cameras but do not refer to the same specific incident or time.”
Washington Examiner
⚖️ Leans right further right than this Hedges 1 of 20 claims Outlet record 70/100
“The articles describe different aspects of the Flock camera controversy: one focuses on Trump's endorsement, while the other discusses a local resident's experience with an AI-backed nonprofit.”
Semafor
Hedges 1 of 32 claims Outlet record 60/100
“The articles discuss different aspects related to AI and public regulation but describe distinct events in terms of timing, location, and specifics.”
Semafor
⚖️ Leans strongly left Hedges 4 of 48 claims Outlet record 60/100
“The articles discuss different aspects of AI and public engagement; one focuses on political action against AI, while the other describes a specific instance of using AI to rally support for Flock cameras in Knoxville.”
404 Media
Hedges 0 of 3 claims Outlet record 95/100
“Article A describes a specific incident involving a nonprofit group using AI to rally support for Flock cameras in Knoxville, while Article B is about a podcast discussing the broader use of AI in surveillance and warfare.”
Reason
⚖️ Leans left further right than this Hedges 5 of 20 claims Outlet record 67/100
“The articles discuss different aspects of Flock cameras: one focuses on a local debate and use of AI to rally support, while the other addresses evidence regarding crime reduction claims.”
Washington Examiner
⚖️ Leans left further right than this Hedges 1 of 37 claims Outlet record 70/100
“The articles discuss different aspects of Flock Safety's ALPR systems, but describe distinct incidents: one about a general trend and backlash against AI cameras across local governments in the US, while the other focuses on a specific incident involving a nonprofit group using AI to rally support for Flock cameras in Knoxville.”
How this article was measured signals, leaning charts, publisher record, byline, topics and claims

Signals How these are calculated →

Claims extracted
115
sentences that state something as happening or true
Uncertain
3%
4 of 115 hedged ("reportedly", "may", "according to")
Leaning
Leans strongly left
of the writing, not the subject · beta estimate
Publisher signals
97/100
The Intercept's corrections and hedging, across everything collected from it. Not a measure of accuracy.
Outlets on this story
1
Technology
Same framing elsewhere
1
articles that frame the event the way this one does
Analyzed 2026-09-17 · how these are computed

How this is being covered How these are calculated →

Article leaning vs. publisher reliability
Source leaning vs. consistency

Publisher

The Intercept · 141 article(s) · 0 correction(s) detected
No corrections detected for this publisher. That may mean careful reporting, or simply that nothing has been checked.

Who wrote this

Matt Sledge
12 article(s) here · 1 carrying a prediction
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🔮 There was only one catch: Smith, a mother of four, said she noticed that she would only be supplied with text if she indicated she supported the Flock cameras.
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Also by Matt Sledge
Nothing else under this byline is closely related to this article, so these are simply their most recent.
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Topics

Flock Knox County Knoxville Neighbors for Strong Communities Paramount

Subjects

Flock ORG · 8× Smith PERSON · 5× Neighbors for Strong Communities ORG · 4× Knoxville GPE · 3× Paramount ORG · 3× Knox County GPE · 2× Ashley Smith PERSON · 1× Paramount Skydance ORG · 1× Tennessee GPE · 1× Warner Bros. Discovery ORG · 1×

Narrative

Thomas Lyon, a professor at the University of Michigan’s Ross School of Business who has studied corporate public relations, said that a campaign can still be classified as “astroturf” even if it generates letters or emails from ordinary citizens.
framing: assertive · carried by 1 article(s) · first seen 2026-09-17
🔮 There was only one catch: Smith, a mother of four, said she noticed that she would only be supplied with text if she indicated she supported the Flock cameras.

Claims (115 extracted, 4 hedged)

The debate over Flock cameras in Knoxville, Tennessee, had reached a fever pitch this July when a stay-at-home mom received a text message from a nonprofit group she had never heard of. asserted
she → reach → group
The group, Neighbors for Strong Communities, asked Ashley Smith to speak out in support of Flock’s controversial license-plate readers. asserted
group → ask → readers
The nonprofit even offered to use artificial intelligence to help her draft an email to public officials. asserted
her → offer → officials
There was only one catch: Smith, a mother of four, said she noticed that she would only be supplied with text if she indicated she supported the Flock cameras. asserted
she → be → cameras
Instead of offering support, Smith dashed off her own email — an outraged missive to her elected officials and a local blog outlining what she saw as an insidious PR campaign. asserted
she → offer → campaign
“If the interests beyond this surveillance technology will work this hard to deceive you to win a vote, what will they do with the database of our every movement?” she said. asserted
she → work → movement
“A company that manipulates and manufactures fake neighbors is not a company that will honor our data policies, audit logs, or the privacy of the people of Knox County. asserted
that → manipulate → County
The text message to Smith revealed little about the Flock campaign’s origins. asserted
message → reveal → origins
As it turns out, the campaign was the product of a “partnership” between Flock and a newly created nonprofit that has used similar tactics in support of the controversial proposed merger between Paramount Skydance and Warner Bros. Discovery. asserted
that → turn → Skydance
Opponents of the merger derided the nonprofit’s work there as corporate “astroturf” — the practice of drumming up fake grassroots support. asserted
Opponents → deride → support
The combination of texts and AI-generated messages fell short of swaying public officials in Knoxville. asserted
combination → generate → Knoxville
Last month, the county commission became the latest municipal body to vote to cancel the Flock contract. asserted
commission → become → contract
In both the Paramount and Flock cases, however, Neighbors for Strong Communities’s work has raised questions about what counts as truly grassroots organizing. asserted
what → raise → organizing
“One of the concerns of the people with the Flock cameras is: Can we trust you?” Smith told The Intercept. asserted
Smith → trust → Intercept
“And this sort of manipulation of people’s desires already shows that they are secretive, and they are not willing to share the honest information.” asserted
they → show → information
Flock and Neighbors for Strong Communities did not respond to requests for comment. asserted
Flock → respond → comment
On its website, the nonprofit said it had a lead role in the pro-Flock campaign. asserted
it → say → campaign
“Flock Safety brought experience with public safety technology. asserted
Safety → bring → technology
Neighbors independently designed and managed the resident-engagement campaign, helping Knox County residents share their experiences directly with local decision-makers,” the organization said. asserted
organization → design → makers
There are, however, no signs of a genuine upswell in grassroots support for Flock, said Craig Aaron, the co-CEO of Free Press, a nonprofit advocacy organization that is critical of both the Paramount merger and Flock. asserted
that → be → merger
I mean, there are no neighbors and there are no communities,” he said. asserted
he → mean → ?
“What makes it astroturf is the fake grassroots nature of it.” asserted
it → make → it
“You’re talking about literally one of the most unpopular technologies,” Aaron added, “that has people taking chainsaws to light poles because they don’t like being spied on.” asserted
they → talk → poles
Neighbors for Strong Communities’s text messages can look like they come from nearby. asserted
they → look → messages
The text Smith received about Flock cameras came from a Knoxville area code. asserted
Smith → receive → code
In California, residents received text messages about the Paramount merger from a Los Angeles area code. asserted
residents → receive → code
In both cases, residents were presented with a series of questions whose answers would, in at least some cases, be used by Neighbors for Strong Communities to draft AI-generated emails to public officials. asserted
answers → present → officials
Despite the area codes it sent texts from, Neighbors for Strong Communities was incorporated in Washington, D.C., in June. asserted
Neighbors → send → June
Although the group does not list a board or staff members on its website’s “About” page, its incorporation papers show that its directors include several political consultants, including at least one former registered lobbyist. asserted
directors → list → lobbyist
At least two directors at Neighbors for Strong Communities also helped found Influent, a company that uses AI to generate letters to elected officials. asserted
that → find → officials
Text messages to Knoxville residents linked to a URL with the word “influent” in the address. asserted
messages → link → address
(Influent did not respond to a request for comment.) asserted
Influent → respond → comment
The page on Neighbors for Strong Communities’s website dedicated to Knox County features an image of a man with six fingers — a rare condition that is also a hallmark of AI-generated imagery. asserted
that → dedicate → imagery
The page says Flock’s supporters are “real people.” asserted
supporters → say → ?
Smith said she was confused to receive the text message from Neighbors for Strong Communities, which she had never heard of despite her long involvement in local politics. asserted
she → say → politics
In its message to her, the group seemed to play up a local connection. asserted
group → seem → connection
“Knox County Neighbors for Strong Communities is asking local residents to speak up in support of responsible license plate readers with strong privacy protections before the vote on Monday,” the text message said. asserted
message → ask → Monday
“Answer 2 quick questions and we’ll help you generate a personalized message urging local leaders to support this practical public safety tool.” asserted
you → answer → tool
She filled out the form from Neighbors for Strong Communities twice, at first indicating her opposition to license-plate reader cameras, she said. asserted
she → fill → cameras
Only on the second attempt, when she pretended that she supported the cameras, was she given the draft of an email to her county commissioners. asserted
she → pretend → commissioners
…and 75 more, not listed.
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