AI could make people dull, one scientist fears. Here's why.

CBS News · collected 2026-09-16 · by Megan Cerullo
Read the original at CBS News ↗

Summary

A new study by Columbia Business School professor Sandra Matz suggests that while artificial intelligence (AI) can enhance human cognition in various fields, it could also make people's decisions more homogeneous and risk-averse. Analyzing over 110,000 real-world decisions made by 1,000 individuals alongside choices generated by AI agents, the study found that large language models tend to predict average outcomes rather than unique or distinctive ones, potentially leading users towards safer, normative options. Matz advocates for incorporating an "exploration mode" in AI apps to preserve diversity and prevent cultural homogenization.
Written by the local model on 2026-09-17, using this article's own text rather than the other coverage of the same event (that is the story summary below).

Signals How these are calculated →

Claims extracted
15
claim-shaped sentences
Uncertain
20%
3 of 15 hedged
Leaning
withheld
no quote in the article backed the model's score
Correction & hedging signals
77.1
corrections and hedging in what we collected; not a measure of accuracy
Outlets on this story
1
Technology
Narrative spread
1
articles carrying this framing
Analyzed 2026-09-17 · how these are computed

AI analysis (generated at analysis time, not now)

Story summary

Columbia Business School professor Sandra Matz warns that artificial intelligence, particularly large language models (LLMs), might make people less creative and adventurous in their decisions. According to her study, LLMs often provide predictable and normative information based on average population trends rather than individual preferences. This analysis was based on more than 110,000 real-world decisions made by 1,000 people, alongside data from the myPersonality project, a Facebook application that conducted personality tests on users who shared their profiles for research purposes. Matz found that LLMs tend to nudge behavior towards more common choices and reduce the range of options explored by individuals, potentially diminishing cognitive diversity and innovation in society.

Written for “AI Impact On Human Skills” on 2026-09-17, grounded in this article and the 0 other(s) covering the same event.
Why this leaning score
The model judged this article politically coded and scored it -0.65, but 1 quote(s) could not be found in the article and the other 3 are attributed speech rather than the article's own narration, so the score is not published.
Written under an earlier scoring contract, which gave a paragraph rather than checkable quotes. Re-analysing this article replaces it.
Leaning score withheld for article 14533: no verified evidence · logged 2026-09-17

Story

📰 AI Impact On Human Skills
Technology · 1 article(s) covering the same event. This is the one the site leads with.

How this is being covered How these are calculated →

Article leaning vs. publisher reliability
Source leaning vs. consistency

Compared with similar articles

This article reads unscored and hedges 20% of its claims. Each row says how that neighbour differs.
TIME
⚖️ Leans left 🔴 13% hedged 4 of 31 📰 publisher trust 95
“The articles cover different discussions related to AI but do not describe the same specific incident or occurrence.”
The Dispatch
⚖️ leaning not scored 🔴 16% hedged 5 of 32 📰 publisher trust 97
“The articles discuss different aspects of AI impacts; one focuses on a researcher's resignation over existential risks, while the other discusses concerns about AI making people dull due to predictability.”

Publisher

CBS News · 554 article(s) · 2 correction(s) detected
Running correction rate · 2 correction(s)
2026-09-14
The AI bubble is leaking air, some economists say. Should investors worry?
2026-08-24
Sean Grayson, convicted in killing of Sonya Massey, dies in prison, attorney says

Who wrote this

Megan Cerullo
9 article(s) here · 1 carrying a prediction
🔮 Artificial intelligence could one day supercharge human cognition, leading to significant advances in science, technology and other fields.
🔮 "It could potentially go buy a car, but I wouldn't say, 'Here's my credit card.'
🔮 One-quarter of employees who reported using AI at work say the tools shaved less than an hour off the time it would otherwise have taken them to complete a task, according to the Census data.
🔮 Leading developers of the most powerful artificial intelligence tools are warning that their technology may soon be used to carry out sophisticated cyberattacks against companies and institutions, ranging from hospitals to technology firms.
🔮 ChatGPT maker OpenAI supports parts of a bipartisan bill in Congress that would require the largest AI companies to submit their large language models to independent audits, according to Chris Lehane, the company's chief global affairs officer.
🔮 "There's a bit of a selection in that the switchers could simply be better workers than the ones who aren't leaving.
🔮 The investment advisory firm's "best guess" is that the AI bubble will begin to burst in 2027.
🔮 Former Anthropic researcher Jacob Coxon said that artificial intelligence, while safe for people to use today, could one day threaten humanity as the technology grows more powerful.
🔮 Nearly two-thirds of U.S. federal workers said they wouldn't enter public service again, citing eroding job security and benefits, according to a recent poll of active and retired government employees.
More on this subject from Megan Cerullo
All 9 articles by Megan Cerullo →

Topics

CBS News Columbia Business School Facebook Matz the myPersonality project

Subjects

Matz PERSON · 6× Facebook ORG · 2× CBS News ORG · 1× Columbia Business School ORG · 1× Sandra Matz PERSON · 1×

Narrative

In effect, AI narrows what users "explore across topics and psychological affinities," she wrote, adding that "LLMs play it safe within a user's preferences." In other words, even if an AI agent knows its user occasionally makes an out-of-the-box or uncharacteristic decision about any given subject, like what to eat for dinner, "LLM agents nudge behavior toward more normative options and narrow the range of what individuals explore," Matz added.
framing: assertive · carried by 1 article(s) · first seen 2026-09-17
🔮 Artificial intelligence could one day supercharge human cognition, leading to significant advances in science, technology and other fields.
2026-09-17 · CBS News
AI could make people dull, one scientist fears. Here's why. · assertive framing

Claims (15 extracted, 3 hedged)

Artificial intelligence could one day supercharge human cognition, leading to significant advances in science, technology and other fields. uncertain
intelligence → supercharge → science
It could also make us dull, new academic research suggests. uncertain
research → make → ?
That's because the so-called large language models that power AI apps often yield information that is predictable and normative for the population as a whole, reducing life's complexity to a bland mulch of watered-down ideas. asserted
that → call → ideas
"LLMs predict the most likely next word in a sentence or event in a sequence, and by definition, that's average," Columbia Business School professor Sandra Matz, author of the study, told CBS News. asserted
Matz → predict → News
"It tells you what the most likely thing to appear is if you ask it for a movie recommendation or what color to paint your wall. asserted
you → tell → wall
It homogenizes decisions, and we all get the same output." To arrive at their findings, Matz and her study co-authors analyzed asserted
Matz → homogenize → findings
They also used data from a Facebook application called the myPersonality project, which conducted personality tests on users who shared their Facebook profiles for research purposes. asserted
who → use → purposes
"AI hates risk" asserted
AI → hat → risk
For individuals, relying on AI to shape a decision — say, on where to go on vacation or what walking shoes to buy — steers people toward the most common choices and away from more distinctive, or even quirky, behaviors and preferences, according to Matz, a computational social scientist with a background in psychology and computer science. uncertain
relying → rely → psychology
In effect, AI narrows what users "explore across topics and psychological affinities," she wrote, adding that "LLMs play it safe within a user's preferences." In other words, even if an AI agent knows its user occasionally makes an out-of-the-box or uncharacteristic decision about any given subject, like what to eat for dinner, "LLM agents nudge behavior toward more normative options and narrow the range of what individuals explore," Matz added. asserted
Matz → narrow → what
"AI hates risk because we train it that way," Matz said. asserted
Matz → hat → it
"It wants to keep you on the platform, so it shows you what you already like and not stuff on the outskirts of what you do. asserted
you → want → what
" AI apps don't have to operate this way, but it's how they're programmed to work, she added. asserted
she → have → ?
To prevent AI agents from diminishing the richness and diversity of human experience, Matz encourages tech developers to build in an "exploration mode" option for users who want more unexpected, less conventional recommendations. asserted
who → prevent → recommendations
That would help ensure "we prevent ourselves as individuals from becoming boring, and making sure culture doesn't collapse into a single set of preferences," Matz said. asserted
Matz → help → preferences
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