Google Cloud services face outage in London, Revolut services down too

Read the original at The Straits Times ↗
Cite

The Straits Times. (2026, October 20). Google Cloud services face outage in London, Revolut services down too. The Straits Times. https://www.straitstimes.com/world/europe/google-cloud-services-face-outage-in-london-revolut-services-down-too

Dated from the outlet's own feed. Check the original for its byline.

The Straits Times · collected 2026-10-20 · by The Straits Times

Quick Summary

Not summarized yet. This article was analyzed before summaries existed, or the model was unreachable at the time. python maintenance.py backfill-article-summaries fills these in.

AI analysis runs on qwen2.5:14b, locally

Story summary

As of October 20, Revolut, a UK digital bank, experienced a major outage affecting millions of users worldwide. Customers reported being unable to access their accounts, make card payments, or withdraw cash from ATMs. Revolut confirmed that the disruption was impacting multiple services but assured customers that funds and data were safe. The company attributed the issue to a "service disruption" without specifying the cause.

Simultaneously, Google Cloud faced widespread service disruptions in its europe-west2 region based in London, likely affecting multiple tech companies including Revolut. Google acknowledged the outage on their status page but did not provide immediate updates on the root cause or resolution timeline. The impact was severe enough to also affect banking services from other providers like ING Germany.

Both incidents highlight the critical dependency of modern financial services on cloud infrastructure and potential vulnerabilities arising from centralized cloud service failures.

Written for “Google Cloud Outage Affects Revolut” on 2026-10-20, grounded in this article and the 1 other(s) covering the same event.

Story

📰 Google Cloud Outage Affects Revolut
Technology · 2 article(s) covering the same event. See how they differ ↓

Compared with similar articles

This article reads unscored and hedges 11% of its claims. Each row says how that neighbour differs.
The Guardian
⚖️ leaning not scored 🔴 8% hedged 1 of 12 📰 publisher trust 66
“Both articles describe the identical service disruption of Revolut's services due to a Google Cloud outage in London on October 20, 2026.”
How this article was measured signals, leaning charts, publisher record, byline, topics and claims

Signals How these are calculated →

Claims extracted
9
sentences that state something as happening or true
Uncertain
11%
1 of 9 hedged ("reportedly", "may", "according to")
Leaning
not political
takes no side on a contested political question
Publisher signals
60/100
The Straits Times's corrections and hedging, across everything collected from it. Not a measure of accuracy.
Outlets on this story
2
Technology
Same framing elsewhere
1
articles that frame the event the way this one does
Analyzed 2026-10-20 · how these are computed

How this is being covered How these are calculated →

Article leaning vs. publisher reliability
Source leaning vs. consistency

Publisher

The Straits Times · 3156 article(s) · 3 correction(s) detected
Running correction rate · 3 correction(s)

Who wrote this

The Straits Times
2056 article(s) here · 0 carrying a prediction
🔮 hosting Tuesday's talks, and its President Alexander Stubb said he would attend meetings with Zelenskiy and Stoere, to discuss "Russia's illegal war of aggression against Ukraine and the overall security situation in Europe." Trump's son-in-law Jared Kushner was expected to attend meetings virtually, Norway said.
🔮 A Cabinet meeting on Oct 20 is expected to give the go-ahead to the deployment and approve policing powers for soldiers temporarily supporting law enforcement in the city.
2026-10-20 · assertive framing · Italy to send 500 troops to Milan after clashes
🔮 During his two-day visit to the western cities of Mumbai and Jamnagar, Rubio is set to meet government and business leaders.
🔮 Ukraine's President Volodymyr Zelenskiy will fly to Oslo to meet US special envoy Steve Witkoff on Tuesday, trying to repair ties with Washington that have deteriorated sharply over the past two weeks as President Donald Trump has increasingly courted Moscow.
🔮 The AI tool showed it could estimate age with a margin of error of about five years and reliably allocate patients to higher- or lower-risk groups, which subsequently had different risks of death.
🔮 Trump has said he will not attack Iran before US midterm elections in November.
🔮 The Z.ai founders’ work on research partially funded by an alleged Chinese intelligence front highlights the risks cited by some US officials regarding China’s growing prowess in AI – and could add to further scrutiny of Z.ai in particular.
🔮 The Russian Foreign Ministry said ahead of Lavrov’s visit to Iran that discussions were expected to focus on “ways to resolve the acute international crisis triggered by the unlawful aggression of the US and Israel” against the Islamic republic.
🔮 Politicians on both the hard right and hard left have increasingly argued that restoring energy ties with Russia would help lower costs, challenging Europe's mainstream consensus on support for Ukraine.
🔮 “As long as these incentives are not strong enough and consistent across countries, a company may well ask why it should contribute when its competitors are not doing so.”
2026-10-20 · assertive framing · Why is landmark UN biodiversity fund nearly empty?
Also by The Straits Times
Italy to send 500 troops to Milan after clashes
2026-10-20 · The Straits Times
Nothing else under this byline is closely related to this article, so these are simply their most recent.
All 2056 articles by The Straits Times →

Topics

Google Google Cloud London Reuters Revolut

Subjects

Revolut ORG · 6× London GPE · 4× Google Cloud ORG · 3× Reuters ORG · 3× Google ORG · 2× Alphabet ORG · 1× British NORP · 1× ING Germany ORG · 1× Singapore GPE · 1×

Narrative

We can confirm that all our customers’ money and data are safe,” Revolut said on X. Google said its engineering team was investigating the issue, which impacted the London-based europe-west2 data centre.
framing: assertive · carried by 1 article(s) · first seen 2026-10-20
2026-10-20 · The Straits Times
Google Cloud services face outage in London, Revolut services down too · assertive framing

Claims (9 extracted, 1 hedged)

Google Cloud services face outage in London, Revolut services down too asserted
services → face → London
LONDON - Multiple Google Cloud services experienced disruptions in the company’s London region on Oct 20, according to its service status page, while British digital bank Revolut also reported a service outage. uncertain
Revolut → experience → outage
A person familiar with the matter told Reuters that Revolut’s service outage was related to the Google Cloud service disruption. asserted
outage → tell → disruption
Revolut’s status page showed most of its services were unavailable or partially unavailable, including card payments and ATM withdrawals. asserted
most → show → payments
As at 5.40pm, Revolut’s system status page for Singapore showed that all 27 of its services were partially unavailable, and that the issue was detected at 3.47pm. asserted
issue → show → 3.47pm
“We are currently experiencing a service disruption affecting multiple services. asserted
We → experience → services
We can confirm that all our customers’ money and data are safe,” Revolut said on X. Google said its engineering team was investigating the issue, which impacted the London-based europe-west2 data centre. asserted
which → confirm → centre
Alphabet’s Google did not immediately respond to a Reuters request seeking further details. asserted
Google → respond → details
Separately, ING Germany said there were problems logging into online banking and its banking app due to a technical issue. asserted
Germany → say → issue
💬Give feedback
🕘History 🎫Support