Complaints about ‘robo calls’ using automated voice triple in three months

Read the original at Evening Standard ↗
Evening Standard · collected 2026-10-09 · by Anna Wise

Quick Summary

The UK’s Information Commissioner’s Office (ICO) reports a significant increase in complaints about automated nuisance calls, known as "robo calls," which tripled from 1,374 in July to 3,684 in September. These calls often attempt to trick people into sharing personal information or joining fraudulent schemes, and the ICO warns that the actual number of incidents is likely much higher than reported. Andy Curry, head of investigations at the ICO, stresses the need for individuals to report these calls using the ICO’s online tool to help curb this growing issue.
Written locally by qwen2.5:14b on 2026-10-09, using this article's own text rather than the other coverage of the same event (that is the story summary below).

AI analysis runs on qwen2.5:14b, locally

Story summary

The UK's data watchdog, the Information Commissioner’s Office (ICO), is investigating a significant increase in robo calls asking recipients to add unknown numbers on WhatsApp. In September 2023, over 3,600 complaints were reported to the ICO, marking a five-year high and nearly tripling from July's figure of just under 1,400 complaints. The actual number of people receiving these calls is suspected to be in the millions.

The scam typically involves a recorded voice offering part-time work opportunities before requesting the caller’s phone number for WhatsApp addition. Once added, users may receive messages about fake job listings that could lead to money muling or other fraudulent activities. Experts advise ignoring unknown numbers and reporting suspicious calls to the ICO to prevent further exploitation.

Written for “Robo Call Scams Investigation” on 2026-10-09, grounded in this article and the 2 other(s) covering the same event.
Why this leaning score
This article does not take a side on a contested political question, so it has no leaning score. That is an answer rather than a gap: a match report or a rescue can be warmly or critically written without being left or right, and scoring it anyway is how approval of a subject gets recorded as a political position.
No political leaning scored for article 68045 · logged 2026-10-09

Signals How these are calculated →

Claims extracted
14
claim-shaped sentences
Uncertain
21%
3 of 14 hedged
Leaning
not political
takes no side on a contested political question
Correction & hedging signals
66.9
corrections and hedging in what we collected; not a measure of accuracy
Outlets on this story
3
Technology
Narrative spread
1
articles carrying this framing
Analyzed 2026-10-09 · how these are computed

Story

📰 Robo Call Scams Investigation
Technology · 3 article(s) covering the same event. See how they differ ↓

How this is being covered How these are calculated →

Article leaning vs. publisher reliability
Source leaning vs. consistency

Compared with similar articles

This article reads unscored and hedges 21% of its claims. Each row says how that neighbour differs.
BBC News
⚖️ leaning not scored 🔴 12% hedged 3 of 24 📰 publisher trust 72
“Both articles describe the same spike in complaints about 'robo calls' leading to a WhatsApp scam investigated by the UK's Information Commissioner's Office during September 2026.”
Daily Mail · 0.88 cosine similarity
⚖️ leaning not scored 🔴 0% hedged 0 of 18 📰 publisher trust 64
“The articles discuss related trends but do not describe a single specific incident occurring at the same time and place.”

Publisher

Evening Standard · 4315 article(s) · 36 correction(s) detected
Running correction rate · 36 correction(s)
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Who wrote this

Anna Wise
46 article(s) here · 1 carrying a prediction
🔮 The ICO said this could be the “tip of the iceberg” with there likely to be many more incidents that are not being reported.
🔮 EY estimates the Chancellor’s fiscal headroom has narrowed from £23.6 billion in March to £11.3 billion, and may be wiped out if the Iran war continues to restrict energy supply, push up inflation and way on growth.
🔮 Around half of the wealth division’s management and specialist roles are expected to be cut, while its financial advisers will be reduced by up to around 70%, the Financial Times (FT) reported, citing an anonymous source familiar with the plans.
🔮 Sue Young, the Gambling Commission’s executive director of operations, said: “We would advise all premises-based operators to take a careful look at this case and ensure their own business is not making the same mistakes and, therefore, they do not face costly and inevitable commission action.”
🔮 Around half of the wealth division’s management and specialist roles are expected to be cut, while its financial advisers will be reduced by up to around 70%, the report said.
🔮 The energy giant told investors it was forecasting integrated gas production to be between 740,000 and 780,000 barrels of oil equivalent per day (BOED) between July and September.
🔮 The energy giant told investors it was forecasting integrated gas production to be between 740,000 and 780,000 barrels of oil equivalent per day (BOED) between July and September.
🔮 In “exceptional circumstances”, such as where there are significant concerns about food security or risks of social unrest, support may need to extend beyond the poorest households, it said.
🔮 The so-called electricity margin notice sends a message to the electricity market that the operator would like a greater safety cushion, or margin, between power demand and supply for a limited period.
🔮 Mr Jarvis had been the regulator’s interim boss since March and will now take on the position on a permanent basis. He succeeds former chief executive Jonathan Brearley who stepped down after a six-year tenure, having led the regulator through the Covid-19 pandemic and the energy crisis sparked by Russia’s war in Ukraine. Ofgem’s chairman Mark McAllister said it had been a “rigorous recruitment process” and the board was confident that Mr Jarvis was “the right person to lead Ofgem through its next chapter”. “His appointment provides continuity, but it is also about the future,” he said.
Also by Anna Wise
Nothing else under this byline is closely related to this article, so these are simply their most recent.
All 46 articles by Anna Wise →

Topics

BBC Radio 4’s ICO The Information Commissioner’s Office WhatsApp

Subjects

ICO ORG · 5× Curry PERSON · 2× WhatsApp ORG · 2× Andy Curry PERSON · 1× BBC Radio 4’s ORG · 1× The Information Commissioner’s Office ORG · 1×

Narrative

Complaints about “robo calls” that use an automated voice to potentially trick people into joining WhatsApp groups or sharing personal information have spiked in recent months, the UK’s data watchdog has warned.
framing: mixed · carried by 1 article(s) · first seen 2026-10-09
🔮 The ICO said this could be the “tip of the iceberg” with there likely to be many more incidents that are not being reported.

Claims (14 extracted, 3 hedged)

Complaints about “robo calls” that use an automated voice to potentially trick people into joining WhatsApp groups or sharing personal information have spiked in recent months, the UK’s data watchdog has warned. asserted
watchdog → use → months
The Information Commissioner’s Office (ICO) said it was investigating the rise of automated nuisance calls and was urging the public to report them. asserted
it → say → them
The number of complaints has almost tripled in three months to reach the highest level in five years, it said. asserted
it → triple → years
There were 1,374 complaints in July, which rose to 2,178 in August, before climbing to 3,684 in September, it reported. asserted
it → be → September
The ICO said this could be the “tip of the iceberg” with there likely to be many more incidents that are not being reported. uncertain
that → say → iceberg
Automated and AI-enabled marketing calls, also known as robo calls, can use an automated voice to trick people into joining WhatsApp groups, sharing personal information or engaging with fraudulent schemes. asserted
calls → enable → schemes
Some appear to impersonate recruiters offering flexible or part-time work opportunities that can lead to recruitment scams. asserted
that → appear → scams
Andy Curry, head of investigations at the ICO, said: “The sharp rise in complaints about automated calls is deeply concerning. “ asserted
rise → say → calls
These calls are not just a nuisance; they can cause real distress and are often designed to manipulate people into handing over personal information or money. asserted
they → cause → information
“The numbers we’re seeing are likely to be just the tip of the iceberg. asserted
we → see → iceberg
We know many people simply hang up and move on without reporting what happened.” asserted
what → know → ?
Mr Curry told the BBC Radio 4’s You and Yours programme that he suspected there might be “millions of people” who were receiving automated calls, adding that he had received one and so had a colleague who was leading the investigation. uncertain
who → tell → investigation
He said he believed the calls were coming from abroad and the ICO was trying to find any UK link so that the regulator could take enforcement action. uncertain
regulator → say → action
Mr Curry said his message to the public was to report any suspicious automated calls that they receive by using the ICO’s online reporting tool. asserted
they → say → tool
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