Insurance fraudsters ‘eyeing bigger payouts with average bogus claim at £14,300’

Read the original at Evening Standard ↗
Evening Standard · collected 2026-10-06 · by Vicky Shaw

Quick Summary

Insurance fraudsters are making larger claims, with the average bogus claim reaching £14,300 last year, marking a 14% increase from the previous year's total of £1.18 billion. Despite this rise in value, the number of detected fraudulent claims decreased slightly to 93,900 cases. Motor insurance fraud accounted for 55% of all detected cases, with an average claim value of around £12,000, while property insurance saw a significant increase in the average value per claim to £11,400, despite a drop in the number of claims.
Written locally by qwen2.5:14b on 2026-10-06, using this article's own text rather than the other coverage of the same event (that is the story summary below).

AI analysis runs on qwen2.5:14b, locally

Story summary

Temporary Detective Chief Inspector Simon Klust, head of the Insurance Fraud Enforcement Department (IFED) at the City of London Police, warned that insurance fraud is not a victimless crime and increases costs for honest customers. In 2025, the total value of detected fraudulent insurance claims rose by 14% to £1.36 billion from £1.18 billion in the previous year. Although the number of detected cases dropped slightly to 93,900 (a decrease of 2.7%), the average value per claim reached a significant £14,300, second only to the peak of £14,600 seen in 2022. Motor insurance fraud accounted for about half of all cases, with 51,900 claims valued at £625 million being detected last year, each averaging around £12,000. Property insurance saw a decline in the number of fraudulent claims by 6.2% to 17,700 but an increase in average value per claim to a record high of £11,400, while travel insurance fraud cases surged by 85% to 4,500, with values increasing by 16% to reach £8.6 million.

Written for “Insurance Fraud Claims Growing” on 2026-10-06, grounded in this article and the 0 other(s) covering the same event.
Why this leaning score
This article does not take a side on a contested political question, so it has no leaning score. That is an answer rather than a gap: a match report or a rescue can be warmly or critically written without being left or right, and scoring it anyway is how approval of a subject gets recorded as a political position.
No political leaning scored for article 59414 · logged 2026-10-06

Signals How these are calculated →

Claims extracted
24
claim-shaped sentences
Uncertain
38%
9 of 24 hedged
Leaning
not political
takes no side on a contested political question
Correction & hedging signals
67.1
corrections and hedging in what we collected; not a measure of accuracy
Outlets on this story
1
Crime & Law
Narrative spread
1
articles carrying this framing
Analyzed 2026-10-06 · how these are computed

Story

📰 Insurance Fraud Claims Growing
Crime & Law · 1 article(s) covering the same event.

How this is being covered How these are calculated →

Article leaning vs. publisher reliability
Source leaning vs. consistency

Compared with similar articles

Nothing to compare against. No article is close enough to this one for the pipeline to have linked or judged the pair.

Publisher

Evening Standard · 3707 article(s) · 27 correction(s) detected
Running correction rate · 27 correction(s)
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Who wrote this

Vicky Shaw
38 article(s) here · 1 carrying a prediction
🔮 “As emerging technologies such as AI become more widely available, fraudsters will continue to look for new ways to exploit them.
🔮 Among non-retirees, people wanted to retire at around 62 typically, but the average age at which they expected to stop working was around 67.
🔮 Ian Harris, president of NAEA (National Association of Estate Agents) Propertymark, said: “We are seeing first hand how sensitive buyers are to mortgage rates, and the rapid disappearance of sub-5% deals will inevitably add further pressure to affordability.
🔮 Ian Harris, president of NAEA (National Association of Estate Agents) Propertymark, said: “We are seeing first hand how sensitive buyers are to mortgage rates, and the rapid disappearance of sub-5% deals will inevitably add further pressure to affordability. “
🔮 Pension Bee said that while AI can be a “great tool”, its research, involving asking common questions people may have about retirement savings, indicated that some answers could leave out details that may be crucial.
🔮 Young drivers, who may have less experience of buying insurance policies and often pay relatively high premiums, are often targeted.
🔮 “Buyers may have more options than they realise, including mortgages designed for those with smaller deposits. “
🔮 Mrs Bainbridge said her husband got through to a chatbot and was told the error would be rectified in the next payment.
🔮 “When purchasing a home is one of the biggest financial decisions a person will ever make, uncertainty over inflation, interest rates and potential policy changes can be enough to delay a move by weeks or even months.”
🔮 The Your First Home initiative was unveiled at the weekend and will give first-time buyers the chance to buy a new-build property with a 2.5% deposit, with the Government stepping in to lend them an extra 20% towards the cost.
Also by Vicky Shaw
Nothing else under this byline is closely related to this article, so these are simply their most recent.
All 38 articles by Vicky Shaw →

Topics

ABI the City of London Police the Insurance Fraud Enforcement Department

Subjects

ABI ORG · 5× IFB ORG · 1× Mark Allen PERSON · 1× Simon Klust PERSON · 1× Ursula Jallow PERSON · 1× the City of London Police ORG · 1× the Insurance Fraud Bureau ORG · 1× the Insurance Fraud Enforcement Department ORG · 1×

Narrative

Temporary detective chief inspector Simon Klust, head of the Insurance Fraud Enforcement Department (IFED) at the City of London Police, said: “Insurance fraud is not a victimless crime and those who commit it increase the cost of premiums for honest customers.
framing: mixed · carried by 1 article(s) · first seen 2026-10-06
🔮 “As emerging technologies such as AI become more widely available, fraudsters will continue to look for new ways to exploit them.

Claims (24 extracted, 9 hedged)

The overall value of bogus insurance claims detected marked a 14% increase on £1.18 billion claims recorded the previous year. uncertain
value → detect → claims
Despite a rise in value, the number of detected fraudulent claims fell slightly to 93,900 cases, down by 2.7% compared with 2024. uncertain
number → detect → 2024
The average value of a fraudulent claim reached £14,300 last year – the second-highest level on the ABI’s records and just below a peak of £14,600 recorded in 2022. uncertain
value → reach → 2022
Motor insurance accounted for the bulk (55%) of detected fraud cases last year, with 51,900 fraudulent motor claims worth £625 million uncovered. uncertain
claims → account → cases
The average value per detected motor fraud claim was around £12,000. uncertain
value → detect → claim
The ABI has collected fraud data since 2004, and the average value per detected motor fraud claim in 2025 was the second highest figure it has recorded since 2015. uncertain
it → collect → 2015
The number of detected property insurance claims fell by 6.2% annually to 17,700, but the average value of a fraudulent claim increased to a record high of £11,400. uncertain
value → detect → 11,400
Travel insurance fraud recorded a particularly sharp annual increase in volume, with an 85% jump in detected cases, reaching 4,500. asserted
fraud → record → 4,500
The value of these cases increased at a slower rate than the volume, increasing by 16% to reach £8.6 million. asserted
value → increase → million
When looking at the types of fraud scammers attempted to commit, exaggerated loss remains the most common, with 26,900 cases identified, the ABI said. asserted
ABI → look → fraud
Contrived incident and loss fraud saw a significant increase, rising by 30% to around 5,600 cases. asserted
fraud → see → cases
These scams involve fraudsters deliberately creating or staging incidents, losses or circumstances in order to make a claim. uncertain
fraudsters → involve → claim
The ABI also said insurers prevented fraudulent insurance applications worth £1.8 billion last year. asserted
insurers → say → applications
Application fraud occurs when information is deliberately misrepresented or withheld in order to obtain insurance cover or reduce premiums. asserted
information → occur → premiums
Mark Allen, head of fraud and financial crime at the ABI, said: “Although the rate of detected insurance fraud fell slightly last year, our data shows that fraudsters are targeting much bigger payouts. asserted
fraudsters → say → payouts
“As emerging technologies such as AI become more widely available, fraudsters will continue to look for new ways to exploit them. asserted
fraudsters → emerge → them
“Insurance fraud pushes up costs for everyone, making it more important than ever that as an industry, we continue to work together to detect, prevent and deter fraud across all lines. asserted
we → push → lines
“Anyone considering committing insurance fraud should be under no illusion – it’s a serious crime with serious consequences, including a criminal conviction and imprisonment.” asserted
it → consider → conviction
Temporary detective chief inspector Simon Klust, head of the Insurance Fraud Enforcement Department (IFED) at the City of London Police, said: “Insurance fraud is not a victimless crime and those who commit it increase the cost of premiums for honest customers. asserted
who → say → customers
“These figures show that, on average, more than 250 fraudulent insurance claims are detected each day, and this is unfortunately likely to be just the tip of the iceberg. uncertain
this → show → iceberg
“It is therefore important for collaboration across law enforcement and industry to further deepen to help with taking further steps to increase detection of insurance fraud, fight fraud and bring offenders to justice.” asserted
collaboration → deepen → justice
Ursula Jallow, director at the Insurance Fraud Bureau (IFB), said: “Insurance fraud is devastating. asserted
fraud → say → Bureau
It costs honest consumers when times are already tough. asserted
times → cost → consumers
She added: “If anyone has information about insurance fraud, they can report it confidentially through our free CheatLine service.” asserted
they → add → service
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