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A large burst water main has disrupted supplies across parts of south London and Surrey, affecting up to 15,000 properties initially, with the number now reduced to about 6,000. Thames Water engineers are working to repair the damage in Molesey but anticipate it will take some time due to the location of the fault. Residents are experiencing no water supply, and deliveries and bottled water stations are being set up for those in need.
Written locally by qwen2.5:14b on 2026-09-28,
using this article's own text rather than the other coverage of the
same event (that is the story summary below).
Story summary
A burst water pipe in Crawley, West Sussex, left around 9,000 customers without water or with low pressure on Sunday morning. Roads near Southgate Roundabout were closed due to flooding. Meanwhile, a separate incident involving a "large burst water main" affected up to 15,000 properties across five London boroughs and parts of Surrey on Monday, though this number later fell to about 6,000. Schools in areas like Kingston upon Thames and Merton were forced to close due to the supply issues. Thames Water worked to isolate the burst main in West Molesey and reroute water around its network to restore supplies as quickly as possible.
Written for “Burst Pipe Crisis London” on 2026-10-07,
grounded in this article and the 4 other(s) covering the same event.
‘Large burst water main’ cuts supplies across south London and Surrey
It said the issue would take “some time” to fix because of the location of the fault.
asserted
issue → cut → fault
Thames Water said up to 15,000 properties were initially affected by the issue, later adding the number had fallen to 6,000.
asserted
number → say → 6,000
Customers in the following postcodes were impacted: CR4, KT1, KT10, KT12, KT2, KT3, KT5, KT6, KT7, KT8, SM4, SW16, SW17, SW18, SW19, SW20, TW10 and TW16.
asserted
Customers → impact → CR4
Monica Harding, MP for Esher and Walton, Surrey, told the Press Association: “We need an urgent response from Thames Water to get water supplies back on as soon as possible and to protect vulnerable communities.
asserted
We → tell → communities
“Once the water is flowing again, we need to establish exactly what happened and why.
asserted
what → flow → ?
“My worry is that decades of underinvestment in our infrastructure and poor regulation may be causing incidences like this.
uncertain
decades → cause → this
“Right now, however, the priority must be getting water back in our taps.”
asserted
priority → get → taps
The MP said on X that she was “pushing for an urgent response” as her constituency was affected by the issue.
asserted
constituency → say → issue
Some people posted on X saying they had woken up to no water on Monday morning.
asserted
they → post → morning
“We have no running water,” one user said, before adding: “I just want a shower and a cup of tea.
asserted
I → have → tea
Thames Water want their bonuses.”
asserted
Water → want → bonuses
Replying to Ms Harding’s post, another user said the outage was “having a huge impact already”.
asserted
outage → reply → impact
A Thames Water spokesperson said: “Our engineers are making progress on repairing the burst in Molesey but it is likely to take some time to complete.
asserted
it → say → time
“We are rerouting water in the area to reduce the impact on customers while we work to fix the burst.
asserted
we → reroute → burst
Customers in Surbiton should be seeing their supply return although the pressure may be lower than usual.
uncertain
pressure → see → Surbiton
“Water deliveries are being made to customers who are on our priority services register.
asserted
who → make → register
We will be opening bottled water stations this afternoon and will provide their locations once confirmed.
asserted
We → open → locations
Read More
“We believe up to 15,000 properties were affected this morning and that has now been reduced to 6,000.
asserted
that → read → 6,000
We again would like to say sorry to our customers and reassure those who are still affected that we are working to restore their water supply as quickly as possible.”
asserted
we → like → supply
The spokesperson said further updates would be posted on the company’s website.
asserted
updates → post → website
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