GoFundMe removed a fundraising page for Texas delivery driver Donald Johnson and his wife Josephine after discovering that the organizer was actually their daughter Amy Johnson, who had posed as a neighbor named "Erin Howell." The fundraiser, which aimed to help cover medical expenses and other costs due to Josephine's cancer diagnosis, collected donations before being deactivated. Amy explained she used this persona because she believed it would better connect with potential donors. GoFundMe refunded all donors after determining that misrepresenting the organizer’s identity violates their terms of service.
Written locally by qwen2.5:14b on 2026-10-02,
using this article's own text rather than the other coverage of the
same event (that is the story summary below).
Story summary
Donald Johnson, an 81-year-old Texas man from The Colony near Dallas, gained national attention after being seen by Erin Howell on her doorbell camera struggling to carry heavy luggage up stairs while working as an independent contractor for lost luggage delivery. He started the job three years ago when his wife, Josephine, was diagnosed with cancer to help cover medical bills.
The footage went viral and sparked a GoFundMe campaign that initially raised over $281,000 to ease Johnson’s financial burden. However, GoFundMe shut down the fundraiser after discovering that Howell was actually Johnson's daughter, Amy, who misrepresented herself as a neighbor to raise funds more effectively.
GoFundMe stated they identified "factual misrepresentations," leading them to deactivate the page and refund all donations to ensure their platform remains trustworthy. Despite the shutdown, Amy maintained the authenticity of her parents' story but admitted using a pseudonym to connect better with potential donors.
Written for “Texas Delivery Driver GoFundMe Contro…” on 2026-10-05,
grounded in this article and the 9 other(s) covering the same event.
GoFundMe yanked the page set up to help raise money for Donald Johnson and his wife, Josephine, after a tip it received on Sept. 25 that raised questions about who was running the campaign, NewsNation reported on Monday.
asserted
NewsNation → yank → Monday
GoFundMe’s Trust & Safety team discovered that the organizer, who had identified herself only as a neighbor named “Erin Howell,” was actually the couple’s daughter, Amy Johnson.
asserted
who → discover → neighbor
“Our Trust & Safety team identified factual misrepresentations, which directly violate our Terms of Service,” GoFundMe told the outlet.
asserted
GoFundMe → identify → outlet
Johnson’s daughter told the fundraising platform that she used the persona because she believed her parents’ story would connect better with potential donors if it came from someone outside the family, NewsNation reported.
asserted
NewsNation → tell → family
She insisted that the video was real and insisted every other detail, including her father’s job, her mother’s cancer and their money troubles, was true.
asserted
detail → insist → job
She used her existing GoFundMe to help raise the funds; but changed the username.
asserted
She → use → username
However, GoFundMe said misrepresenting an organizer’s identity or relationship to the beneficiary violates its terms of service, regardless of intent.
asserted
misrepresenting → say → intent
“As a result, the fundraiser has been removed and all donors have been refunded.
asserted
donors → remove → result
Ensuring GoFundMe is a safe and trusted place to give and receive help is our top priority,” the statement said.
asserted
statement → ensure → help
“Taking action like this allows GoFundMe to protect donors’ generosity and our continued ability to support people who are fundraising to help others.”
The fundraiser launched on Sept. 2 and had collected the donations before GoFundMe deactivated the page and refunded all donors.
asserted
GoFundMe → take → donors
Home security footage appeared to show Johnson hauling lost luggage up to a customer’s door in the Dallas-Fort Worth area, where the resident seemed caught off guard by the elderly delivery man.
asserted
resident → appear → man
Johnson began working as an independent contractor delivering lost luggage to owners’ homes three years ago, after his wife was diagnosed with an aggressive form of pancreatic cancer, according to the family.
uncertain
wife → begin → family
The 81-year-old said he routinely pulled 14-hour days and drove hundreds of miles a day to support his wife — racking up more than 200,000 miles on a car that’s now riddled with mechanical problems.
asserted
that → say → problems
After the GoFundMe page was removed, Amy launched a new fundraiser for her parents on GiveSendGo on Saturday, where she addressed the controversy.
asserted
she → remove → controversy
“My mom has pancreatic cancer.
asserted
mom → have → cancer
My dad is 81 and still works delivering luggage so they can stay afloat,” Amy wrote.
asserted
Amy → work → luggage
She told potential donors that “the neighbor story is real.
asserted
story → tell → donors
“A lot of you already gave on GoFundMe.
asserted
lot → give → GoFundMe
That page was originally set up on my account because it was already established and we thought that would be the simplest way,” she explained.
asserted
she → set → account
“When the name on the page was updated, GoFundMe treated it as a discrepancy.
asserted
GoFundMe → update → discrepancy
We offered documentation.
asserted
We → offer → documentation
They refunded the donations anyway.”
asserted
They → refund → donations
However, GoFundMe said Amy acknowledged on a recorded call that she posed as a neighbor to set up the original page, NewsNation reported.
asserted
NewsNation → say → page
She acknowledged on GiveSendGo that the refunds were frustrating for donors and the family alike, insisting nothing about her mother’s treatment or her father’s age and work had changed, and that her parents still need help.
asserted
parents → acknowledge → help
“We started over on a new page so your support can actually reach them this time.
asserted
support → start → them
If you already gave, thank you.
asserted
you → give → you
If you can, even a little, it goes to her care and to getting him off those stairs,” Amy wrote.
asserted
Amy → go → stairs
“We will post updates.
asserted
We → post → updates
Thank you for the kindness you already showed this family.”
asserted
you → thank → family
The GiveSendGo fundraiser had raised more than $45,000 of its $100,000 goal as of Monday.
asserted
fundraiser → raise → Monday