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Outlook 'is down': Tens of thousands of users report website, login and app issues

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Cite

Bromovsky, L. (2026, November 12). Outlook 'is down': Tens of thousands of users report website, login and app issues. Daily Mail. https://www.dailymail.com/sciencetech/article-16288273/Microsoft-Outlook-report-website-login-app-issues.html?ns_mchannel=rss&ns_campaign=1490&ito=1490

Dated from the outlet's own feed. Check the original for its byline.

Daily Mail · collected 2026-11-13 · by Lettice Bromovsky

Quick Summary

Microsoft Outlook experienced a major outage on Thursday that prevented tens of thousands of users from accessing websites, logins, and the app. Downdetector recorded over 65,000 reports of these issues by 6:10pm, with the disruption appearing particularly widespread in the Americas. The report highlights that while Microsoft investigated the Exchange Online mailbox issues, users also reported difficulties with Teams, OneDrive, and Copilot. The article contextualizes this outage by noting it occurred just days after a security flaw was identified that allows hackers to impersonate victims by exploiting a missing warning in the software.
Written by AI on 2026-11-13, from this article's own text only (the story summary below draws on all the coverage).
See how they differ ↓

AI analysis

Why this leaning score
This article does not take a side on a contested political question, so it has no leaning score. That is an answer rather than a gap: a match report or a rescue can be warmly or critically written without being left or right, and scoring it anyway is how approval of a subject gets recorded as a political position.
No political leaning scored for article 149919 · logged 2026-11-13

How they differ

24 outlets covered “Microsoft outage”.

What each outlet says

One AI summary per outlet of its latest article on this story, written from that article alone and checked against it. Open the article for the outlet's own words.

Daily MailThis outlet13 Nov

Microsoft Outlook experienced a major outage on Thursday that prevented tens of thousands of users from accessing websites, logins, and the app. Downdetector recorded over 65,000 reports of these issues by 6:10pm, with the disruption appearing particularly widespread in the Americas. The report highlights that while Microsoft investigated the Exchange Online mailbox issues, users also reported difficulties with…

Outlook 'is down': Tens of thousands of users report website, login and app issues (this article)4 articles from Daily Mail on this story
ABC News (AU)13 Nov

This analysis explores how a global Microsoft software outage disrupted essential services like Outlook, Teams, and Authenticator for Australian businesses, government agencies, and schools. While Microsoft reported a gradual recovery starting after 9am AEST, the company struggled to find a long-term fix as servers became overwhelmed by secure connection processes. The piece highlights the vulnerability of…

How the Microsoft outage is affecting Australians →5 articles from ABC News (AU) on this story
Toronto Star13 Nov

Microsoft is experiencing a widespread outage affecting services like Outlook, Teams, and the Copilot AI assistant, impacting businesses and government operations globally. The company reported that more than 130,000 users on Downdetector flagged Outlook issues on Thursday, and it is currently using a "measured approach" to repair infrastructure while stating there is no evidence of a cyberattack. The report…

Microsoft outage hits companies and governments worldwide as it struggles to restore services →3 articles from Toronto Star on this story
The Independent13 Nov

Microsoft experienced a massive, hours-long outage on Friday that disabled Outlook and Teams for global corporations, governments, and platforms like OpenAI and Anthropic. While Microsoft applied server updates, the company reported that these measures had not yet resulted in a sustained recovery of services. Australian Home Affairs Minister Tony Burke stated that the company believes the disruption was caused by a…

Microsoft outage hits companies and governments worldwide as it struggles to restore services →3 articles from The Independent on this story
Evening Standard13 Nov

Microsoft experienced a massive global outage affecting services like Teams, Copilot, and Outlook, which impacted users and governments across the US, UK, India, Australia, and Japan. Microsoft executive Charles Lamanna confirmed that the disruptions were not caused by a cyber attack, while tech analyst Bob O'Donnell attributed the crash to overloaded servers. The company attempted to mitigate the issue by isolating…

‘Overloaded servers’ caused massive Microsoft outage, says computer expert →3 articles from Evening Standard on this story
Just the News13 Nov

Microsoft 365 users across multiple regions experienced connectivity errors on Thursday that prevented them from accessing mailboxes or sending and receiving emails through Outlook. The disruption primarily affected Exchange Online, which is Microsoft's cloud-based email service used by businesses and organizations. Microsoft engineers identified that a portion of the company's infrastructure was experiencing…

Microsoft 365 disruption impacts Outlook, email services for users nationwide →2 articles from Just the News on this story
Show 18 more outlets
Toronto Sun12 Nov

Microsoft 365 experienced a significant outage on Thursday, November 12, impacting users across the Americas and possibly other regions. Microsoft acknowledged the issue through posts on X, informing users about difficulties accessing Exchange Online mailboxes. Meanwhile, Scotiabank Arena in Toronto has faced criticism for introducing a $2,500 annual concert pass, which grants early access to over 50 shows but has…

News of the day: Microsoft 365 hit by massive outage across the Americas, and more →2 articles from Toronto Sun on this story
BBC13 Nov

Microsoft is currently struggling to resolve a global outage impacting services such as Teams, Outlook, and the AI software Copilot. A monitoring website reports that these connectivity problems are affecting users across 74 different countries. This piece is an explanatory report by Claire Keenan that synthesizes the known information regarding the scope and nature of the technical issues.

What happened overnight with the Microsoft global outage →2 articles from BBC on this story
The Guardian12 Nov

Microsoft is addressing a widespread outage affecting its 365 suite, including Outlook, Teams, Word, and Excel, after Down Detector recorded nearly 130,000 reports of connectivity issues. The company identified the cause as a portion of its infrastructure experiencing elevated load because a large number of servers became unexpectedly unavailable during automated checks. Microsoft is currently restarting affected…

Microsoft ‘restarting’ as outage impacts global users, with Outlook and Teams affected →2 articles from The Guardian on this story
The Straits Times13 Nov

A severe Microsoft outage affecting Outlook, Teams, and Copilot has crippled communication workflows for global financial markets, forcing traders in Australia, Singapore, and Japan to revert to phones and fax machines. The disruption has caused delays in corporate disclosures, financing deals, and settlement confirmations while the tech giant struggled to restore access to flagship software. The report highlights…

Microsoft outage gums up markets, forces traders to use phones →2 articles from The Straits Times on this story
NBC News13 Nov

Today, Microsoft experienced widespread outages affecting essential tools like Outlook email, impacting hundreds of millions of users globally. NBC News reporter Allie Canal provides details about the extent and impact of the outage.

Widespread outage of Microsoft apps used by hundreds of millions →2 articles from NBC News on this story
Sydney Morning Herald13 Nov

A global Microsoft outage on a Friday morning disabled email, Teams, and Copilot platforms for Queensland government departments, including health, education, and local government. While 135,000 Queensland Health staff lost email access, Health and Ambulance Services Minister Tim Nicholls reported that emergency services, patient care, and Triple Zero remained unaffected. The report highlights the practical…

Microsoft outage cuts Queensland Health from emails, Teams →2 articles from Sydney Morning Herald on this story
The Hindu13 Nov

Microsoft experienced a widespread global outage on Friday, November 13, 2026, that prevented users from accessing Outlook and various other Microsoft 365 workplace products. DownDetector reported that over 100,000 users initially filed complaints regarding the inaccessible email service, which particularly impacted Exchange Online services used for calendars and tasks. The report focuses on the resulting loss of…

Microsoft Outage: Why did Microsoft Outlook and other products go offline globally? →2 articles from The Hindu on this story
Dawn13 Nov

Microsoft reported that its Outlook and Teams services experienced a disruption lasting approximately 10 hours on Friday, affecting businesses and government agencies globally. While Downdetector tracked over 130,000 reports of Outlook problems in the US at its peak, Microsoft stated it was not aware of any malicious activity or cyberattacks causing the issue. The reporting highlights the technical struggle to…

Microsoft says 'not aware of any malicious activity' causing Outlook outage →2 articles from Dawn on this story
Global News12 Nov

Microsoft 365 users worldwide are experiencing connectivity issues, with over 100,000 reports of outages on Downdetector. The problems began around noon Eastern and affect access to Exchange Online mailboxes and other Microsoft 365 services. Microsoft stated they are investigating and have identified elevated infrastructure load as a contributing factor.

A Microsoft 365 outage is hitting users in regions around the world →
ABC News (US)12 Nov

Microsoft reported issues with users accessing their Exchange Online mailboxes and experiencing problems with Microsoft Teams on Thursday. The company initially posted about the disruptions on social media, identifying a possible cause and working towards a fix. Updates indicated that Teams functionality was restored, but issues with Exchange Online mailboxes continued to affect users globally. Microsoft emphasized…

Outlook outage: Microsoft reports 'issues' with Teams and email →
Reason12 Nov

Stanford University is experiencing a service disruption affecting Microsoft Office 365 email and related services, such as Microsoft Teams and SharePoint Online, starting from 9:53 AM on November 12, 2026. The university’s IT department is monitoring the situation and will provide further updates by 1:30 PM. Other services with email integration, including page to email, Mailman, and Cardinal Fax, are also…

Living Today Without Email—Like Animals! →
Al Jazeera12 Nov

Thousands of Microsoft users experienced issues accessing Outlook, Teams, Copilot, and other Microsoft 365 services during a widespread outage on Thursday. Downdetector recorded reports of problems peaking at approximately 130,000 shortly after 1 p.m. Eastern Time before declining to about 77,000 by 3 p.m. The report focuses on Microsoft's technical response to the event, noting that the company identified servers…

Microsoft outage hits tens of thousands of users →
The Daily Wire12 Nov

Microsoft faced a significant outage on Thursday affecting its Microsoft 365 suite, including Outlook email and Teams collaboration tools, with nearly 130,000 reported issues on Downdetector. The company started experiencing problems accessing Exchange Online shortly before 1 p.m. ET and was working to restart servers and revert recent configuration updates to restore service.

Microsoft Outage Disrupts Email, Workplace Apps →
CBC12 Nov

On Thursday, Microsoft experienced widespread outages affecting services like Outlook and Teams, with nearly 130,000 users reporting issues on Downdetector. Microsoft attributed the disruptions to elevated load on its infrastructure, causing some servers to fail during automated checks. The company is working on a fix and reported partial restoration of Teams issues in North America earlier in the day.

Widespread outages reported across Microsoft apps →
Washington Examiner12 Nov

On Thursday, Microsoft Outlook and other Microsoft platforms experienced an outage, affecting over 120,000 users. Reports of the problem surged just before 1:30 p.m., with approximately 130,000 users encountering issues, as tracked by Downdetector. Both the mobile app and website version of Outlook were impacted.

Outage hits Microsoft Outlook, impacting more than 120,000 users →
NPR13 Nov

On Thursday, a significant outage affected Microsoft services including Outlook, causing issues for approximately 130,000 users as reported on Downdetector. Problems included difficulties sending and receiving emails and loading inboxes, alongside issues with Microsoft Teams, Copilot, and other Microsoft 365 applications. Microsoft acknowledged the disruptions and identified them as stemming from an elevated load on…

Is Outlook down? Widespread outage hits Microsoft email and other apps →
City A.M.13 Nov

Microsoft is struggling to restore Outlook, Teams, and Copilot services across 74 countries after a global outage lasted for more than 14 hours on Friday. The company attributed the issue to unexpectedly unavailable servers and reported nearly 140,000 concurrent problems with Outlook access as of Thursday evening. This report highlights the severe risks of global reliance on US tech providers, noting that the outage…

Microsoft struggling to restore Outlook and Teams after global outage →
New York Post13 Nov

A major outage impacted Microsoft 365 services, including Outlook and Teams, across the United States, Australia, Japan, and India for approximately 12 hours. Downdetector recorded a peak of over 130,000 reports of Outlook problems in the US, affecting government agencies, major AI companies like OpenAI, and various airlines. The report highlights Microsoft's struggle to stabilize the infrastructure after initial…

Microsoft platforms including Outlook, Teams down as tech giant struggles to fix outage →

Where they agree and split

Agreed

Reported by outlets on both sides of the middle

The tech giant said a part of its infrastructure was experiencing "elevated load", which was likely contributing to connectivity errors.

7 outlets
Show 1 more

Then, just before 2:15, the company said it had “paused all deployments,” moved “additional traffic off the affected infrastructure,” and that they were restarting affected servers to return them to service.

5 outlets

Framing

How the first headlines put it

Attributed to a source4
Stated as fact15
The headlines (19)

Outlook outage: Microsoft reports 'issues' with Teams and email ABC News · attributed to a source

Microsoft users report outages amid tech giant 'connectivity issues' BBC · attributed to a source

Widespread outage hits Microsoft platforms including Outlook, thousands report issues NBC News · attributed to a source

Outlook 'is down': Tens of thousands of users report website, login and app issues Daily Mail · attributed to a source

A Microsoft 365 outage is hitting users in regions around the world Global News · stated as fact

Is Outlook down? Widespread outage hits Microsoft apps Toronto Star · stated as fact

Microsoft 365 disruption impacts Outlook, email services for users nationwide Just the News · stated as fact

Is Outlook down? Widespread outage hits Microsoft and OpenAI The Independent · stated as fact

Breaking: Microsoft platforms suffering widespread outages, including Outlook ABC News (Australia) · stated as fact

Microsoft 365 hit by massive outage across the Americas Toronto Sun · stated as fact

Living Today Without Email—Like Animals! Reason · stated as fact

Microsoft ‘restarting’ as outage impacts global users, with Outlook and Teams affected The Guardian · stated as fact

Microsoft outage hits tens of thousands of users Al Jazeera · stated as fact

Major outage hits Microsoft Outlook; Singapore users affected The Straits Times · stated as fact

Microsoft Outage Disrupts Email, Workplace Apps The Daily Wire · stated as fact

Widespread outages reported across Microsoft apps CBC · stated as fact

Outage hits Microsoft Outlook, impacting more than 120,000 users Washington Examiner · stated as fact

Global outage for Microsoft Sydney Morning Herald · stated as fact

Is Outlook down? Widespread outage hits Microsoft email and other apps NPR · stated as fact

The full story: what happened, how it changed, and all 46 articles →

Compared with similar articles

This article reads unscored and hedges 18% of its claims. Each row says how that neighbour differs.
NPR
Hedges 0 of 11 claims Outlet record 60/100
The Straits Times
Hedges 3 of 9 claims Outlet record 64/100
ABC News (US)
Hedges 2 of 8 claims Outlet record 67/100
Toronto Sun
Hedges 4 of 12 claims Outlet record 96/100
ABC News (AU)
Hedges 1 of 18 claims Outlet record 67/100
Al Jazeera
Hedges 1 of 10 claims Outlet record 60/100
Toronto Sun
Hedges 1 of 14 claims Outlet record 96/100
The Sydney Morning Herald
Outlet record 61/100
Washington Examiner
Hedges 1 of 3 claims Outlet record 68/100
The Independent
Hedges 4 of 11 claims Outlet record 59/100

Story

Microsoft outage
Other · 46 article(s) covering the same event. Compare every outlet's account →
How this article was measured signals, leaning charts, publisher record, byline, topics and claims

Signals How these are calculated →

Claims extracted
22
sentences that state something as happening or true
Uncertain
18%
4 of 22 hedged ("reportedly", "may", "according to")
Leaning
not political
takes no side on a contested political question
Publisher signals
70/100
Daily Mail's corrections and hedging, across everything collected from it. Not a measure of accuracy.
Outlets on this story
46
Other
Same framing elsewhere
1
articles that frame the event the way this one does
Analyzed 2026-11-13 · how these are computed

How this is being covered How these are calculated →

Article leaning vs. publisher reliability
Source leaning vs. consistency

Publisher

Daily Mail · 10871 article(s) · 24 correction(s) detected
Running correction rate · 24 correction(s)

Who wrote this

Lettice Bromovsky
52 article(s) here · 1 carrying a prediction
That connection can reveal sign-in information attackers could use to impersonate victims and potentially access accounts or workplace systems.
When Karl Bushby set off on a mission to walk home from the southern tip of South America, his son Adam was eight years old and he believed he would be back within 12 years.
National Numeracy is now urging the Prime Minister to make tackling the divide a priority, arguing that improving people's confidence with everyday maths could boost employment, wages and economic growth.
The dangerously overcrowded vessel appears to dip towards the water as passengers jostle for space, raising fears that it could capsize before even leaving the shoreline.
The Northern Irish athlete, who represented Ireland at two Olympic Games and claimed European gold in 2024, passed away on Sunday morning surrounded by her loved ones. Mageean, from Portaferry in County Down, was diagnosed with stage four bowel cancer in May 2025.
Residents of the UK's benefits capitals might have been expected to welcome John Healey's Budget this week, the first under Prime Minister Andy Burnham.
Chancellor John Healey will unveil his first Budget today as millions of Britons brace for potential tax hikes and changes to their household finances.
The American R&B star, 37, is at Southwark Crown Court today wearing a black face mask after admitting affray over the violence at Tape in Mayfair.
Last night, the Sussexes said they still had a copy and offered to share it with police if officers could not locate it.
Meghan said in a statement this morning: 'I am deeply distressed at the news that has come to light in the last 24 hours, and my thoughts are with any children who may have been harmed.
Also by Lettice Bromovsky
Nothing else under this byline is closely related to this article, so these are simply their most recent.
All 52 articles by Lettice Bromovsky →

Topics

Downdetector Exchange Online Microsoft Office Outlook

Subjects

Microsoft ORG · 9× America GPE · 1× Cybersecurity and Infrastructure Security Agency ORG · 1× Downdetector ORG · 1× NHS England's ORG · 1× Outlook ORG · 1×

Narrative

By shortly after 6pm, the number had climbed to more than 25,000, before soaring past 65,000 just minutes later. The disruption appeared to be particularly widespread in the Americas, where Microsoft confirmed it was investigating problems affecting users attempting to access their email accounts.
framing: assertive · carried by 1 article(s) · first seen 2026-11-13
That connection can reveal sign-in information attackers could use to impersonate victims and potentially access accounts or workplace systems.

Claims (22 extracted, 4 hedged)

Microsoft Outlook has been hit by a major outage, leaving tens of thousands of users struggling to access their emails. asserted
Outlook → hit → emails
The popular email service appeared to suffer technical difficulties on Thursday, with users reporting problems accessing the website, logging into their accounts and using the app. asserted
users → appear → app
According to outage-tracking website Downdetector, more than 65,000 reports of problems with Outlook had been recorded by around 6.10pm. uncertain
reports → accord → 6.10pm
Reports began mounting rapidly on Thursday afternoon, with more than 2,400 complaints registered by 5.50pm before the figure surged to 13,000 within eight minutes. asserted
figure → mount → minutes
By shortly after 6pm, the number had climbed to more than 25,000, before soaring past 65,000 just minutes later. The disruption appeared to be particularly widespread in the Americas, where Microsoft confirmed it was investigating problems affecting users attempting to access their email accounts. asserted
it → climb → accounts
In a statement posted on its Microsoft 365 Status account, the technology giant said: 'We’re investigating reports of users experiencing issues accessing Exchange Online mailboxes through multiple connection methods in the Americas. asserted
We → post → Americas
More details can be found in the Microsoft 365 admin center under EX1550543. asserted
details → find → EX1550543
' Outlook 'is down' according to thousands of users who have reported website, login and app issues uncertain
who → accord → issues
The problems were not limited to Outlook, with users also reporting difficulties accessing other Microsoft services, including Teams, OneDrive, Copilot and Microsoft 365. asserted
users → limit → Teams
Microsoft's own service status checker was also reported to be unavailable as complaints continued to mount. asserted
complaints → report → ?
It comes just days after Outlook users were urged to update their software after hackers began exploiting a security flaw that can expose information used to verify their identity. asserted
that → come → identity
Opening a specially crafted message file in an affected version of Outlook can trigger a connection to a network location controlled by criminals. asserted
Opening → open → criminals
That connection can reveal sign-in information attackers could use to impersonate victims and potentially access accounts or workplace systems. uncertain
attackers → reveal → accounts
Microsoft released a fix as part of its November 10 security updates, but affected computers remain vulnerable until the relevant patch is installed. asserted
patch → release → updates
Users should open an Office application, such as Word, select File, then Account, and choose Update Options followed by Update Now. asserted
Users → open → Update
In classic Outlook, the account menu may instead be called Office Account. uncertain
menu → call → Outlook
Because the Outlook fix is delivered through Office, checking Windows Update alone is not enough to make sure this particular problem has been addressed. asserted
problem → deliver → Update
The vulnerability is already being used in real attacks, making the warning more than a theoretical concern. asserted
warning → use → concern
NHS England's cybersecurity alert says Microsoft has reported exploitation and that America's Cybersecurity and Infrastructure Security Agency has added the flaw to its catalog of known exploited vulnerabilities. asserted
Agency → say → vulnerabilities
The problem involves a missing warning that would normally alert people before Outlook connects to potentially unsafe external content. asserted
Outlook → involve → content
Until the update is installed, users should avoid opening unexpected attachments or message files, including those that appear to come from familiar senders. asserted
that → instal → senders
Microsoft has been approached for comment. asserted
Microsoft → approach → comment
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