Claims extracted
22
sentences that state something as happening or true
Uncertain
5%
1 of 22 hedged
("reportedly", "may", "according to")
Leaning
not political
takes no side on a contested political question
Publisher signals
69/100
Daily Mail's corrections and
hedging, across everything collected from it. Not a measure of accuracy.
Outlets on this story
1
Technology
Same framing elsewhere
1
articles that frame the event the way this one does
- DO YOU HAVE A STORY?
asserted
YOU → have → STORY
A nationwide glitch has resulted in mysterious missed-call and voice alerts being sent to thousands of Telstra customers, sparking fears of a cyber attack.
The telco giant has assured customers that its systems were not hacked, blaming the malfunction on a technical fault with its MessageBank voicemail service.
asserted
systems → result → service
Senior bureaucrats, ministers, political staffers and high-ranking police were among the confused customers inundated with missed-call and voicemail alerts, despite no calls having been made from those contacts.
asserted
calls → rank → contacts
The glitch also caused distress for many Australians who received alerts from deceased loved ones.
asserted
who → cause → ones
April, from the NSW Hunter Valley, was shocked to receive a MessageBank alert saying she had received a missed call from her father, Les, who died in 2018.
asserted
who → shock → 2018
'I don't know what's going on, but Telstra need to fix it because it does startle you when you're getting messages from people who aren't even here,' she told Channel Seven's Sunrise.
asserted
she → know → Sunrise
'They could bring up some really tragic things from past experiences that people shouldn't have to relive, and Telstra need to be accountable for that.'
uncertain
Telstra → bring → that
Other customers reported receiving missed-call alerts from loved ones who were sitting right next to them.
asserted
who → report → them
Thousands of Telstra customers were inundated with missed call and voicemail alerts, despite no call from those contacts being made (stock image)
asserted
Thousands → inundate → contacts
April was shocked to receive a MessageBank alert to say she had received a missed call from her father Les, who died in 2018
'Telstra, you've started an argument in our house.
asserted
you → receive → house
My husband didn't call me, but I have two missed calls from his phone, which is in another room on the charger,' one woman posted online.
asserted
woman → call → charger
Telstra announced on Wednesday night that the malfunction had been rectified as it launched an investigation into the cause.
asserted
it → announce → cause
'We’re aware of some customers receiving a number of delayed missed-call and voicemail notifications arriving all at once,' an update read.
asserted
update → ’re → notifications
'This is due to an issue with our MessageBank service earlier today, which has now been fixed.
asserted
which → fix → service
We’re sorry for how confusing this must be.
asserted
this → ’re → ?
The update sparked almost 3,400 online comments from furious customers.
asserted
update → spark → customers
'Good to know, but getting 10 notifications from family, colleagues and friends who haven't called in days has panicked people into thinking it was a massive security breach or hack,' one said.
asserted
one → know → people
A real estate agent from Far North Queensland added: 'Very annoying.
asserted
agent → add → Queensland
How do we determine which are genuine calls and should be responded to, and which are just Telstra stuff-ups?'
asserted
which → determine → ?
The latest major glitch comes just months after Telstra boss Vicki Brady was forced to abandon a family overseas holiday and return home to address a nationwide outrage
The glitch follows a national outage in July that left millions of Telstra customers unable to make calls, access mobile data or use electronic payment systems.
asserted
that → come → systems
Telco boss Vicky Brady was forced to abandon a family overseas holiday and return home to address the saga.
asserted
Brady → force → saga
Do you know more?
asserted
you → know → more
The Aporia
