The Aporia
2 articles about 1 event for “Thames Water Billing Mistake” from Evening Standard.
“Thames Water said it apologises “unreservedly” to Mr Bainbridge and his family and is introducing additional checks to its processes to prevent such an incident from happening again.”
“Teacher Adam Bainbridge discovered while routinely checking his accounts early on Thursday morning that a payment of £145,562 to Thames Water had been debited from his bank account.”