"The Department for Energy Security and Net Zero announced in June it would bolster the energy ombudsman’s powers and improve access for consumers, including cutting the complaint escalation timeframe from the current eight weeks to six weeks and allowing compensation for consumers when remedies are not secured on time."
Framing: assertive ·
First seen: 2026-08-25 ·
Last seen: 2026-08-25 ·
Spread: 1 articles