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Insurance company Axa plans to use AI to automate processes like underwriting and claims management, aiming to generate an annual benefit of up to £599 million by 2029. The initiative involves embedding data and AI across its operations to improve efficiency, including personalized customer interactions and automated pricing. This announcement coincides with concerns over the rapid development of AI technology, as highlighted by Anthropic’s CEO who urged for a slower pace to ensure safety measures are adequate.
Written by the local model on 2026-09-15,
using this article's own text rather than the other coverage of the
same event.
Claims extracted
9
claim-shaped sentences
Uncertain
44%
4 of 9 hedged
Leaning
not political
takes no side on a contested political question
Correction & hedging signals
71.1
corrections and hedging in what we collected;
not a measure of accuracy
Outlets on this story
unclustered
not grouped into a story yet
Narrative spread
1
articles carrying this framing
Why this leaning score
This article does not take a side on a contested political
question, so it has no leaning score. That is an
answer rather than a gap: a match report or a rescue can be warmly
or critically written without being left or right, and scoring it
anyway is how approval of a subject gets recorded as a political
position.
No political leaning scored for article 9995 · logged 2026-09-15
Insurance firm Axa has said accelerating its use of AI could deliver a boost of as much as 700 million euro (£599 million) to help automate processes such as underwriting, claims management and customer contact.
uncertain
accelerating → say → underwriting
This includes efforts to “systematically embed data and AI across its value chain, transforming the way the group operates”, the company told investors.
asserted
company → include → investors
Axa said it expects to generate between 500 and 700 euro (£428 million – £599 million) worth of annual benefits from AI by 2029, based on its current projections for how the technology will be deployed to make the business more efficient.
asserted
business → say → projections
AI and advanced analytics are being used in different ways including within its contact centres, by using AI assistants to deal with customer queries, and sales activity to give customers personalised offers.
asserted
AI → use → offers
The company is implementing AI-supported underwriting – which is the process of assessing the risk associated with each insurance policy – in a bid to prioritise opportunities that have the highest value and speed up the process.
asserted
that → implement → process
Other use cases include automated claims management and using AI to help set prices.
uncertain
cases → include → prices
The company’s new commitments come after official figures suggested that increased business spending on AI helped the UK economy grow in July.
However, it also comes at a time of heightened scrutiny over its rapid global expansion, with the boss of Anthropic recently calling for the pace of development in the AI industry to “slow down” to give safety measures time to catch up.
uncertain
pace → come → time
Chief executive Dario Amodei wrote in an essay that he was concerned about AI “advancing drastically faster” since the summer and that the technology could be capable of taking over the entire internet.
uncertain
technology → write → internet
Meanwhile, Axa said its new strategy will “build the Axa of the next decade” as it set new financial targets for the next three years – including underlying earnings per share growth of between 7% and 9%.
asserted
it → say → 7
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