The Aporia
The Canadian Press. (2026, October 21). Booking your Air Canada flight by phone? That'll be $30 extra — per passenger. Toronto Star. https://www.thestar.com/business/booking-your-air-canada-flight-by-phone-that-ll-be-30-extra-per-passenger/article_6380f52b-d4df-50ad-9c93-c361b9b0d048.html
The Canadian Press. “Booking your Air Canada flight by phone? That'll be $30 extra — per passenger.” Toronto Star, 21 Oct. 2026, https://www.thestar.com/business/booking-your-air-canada-flight-by-phone-that-ll-be-30-extra-per-passenger/article_6380f52b-d4df-50ad-9c93-c361b9b0d048.html.
The Canadian Press. “Booking your Air Canada flight by phone? That'll be $30 extra — per passenger.” Toronto Star, October 21, 2026. https://www.thestar.com/business/booking-your-air-canada-flight-by-phone-that-ll-be-30-extra-per-passenger/article_6380f52b-d4df-50ad-9c93-c361b9b0d048.html.
Dated from the outlet's own feed. Check the original for its byline.
As of October 15, Air Canada began charging a $30 per passenger fee for bookings made by telephone, adding to existing reservations, travel disruptions, or other inquiries where personalized support is needed. This new policy applies only to calls and does not affect bookings through the airline’s website or mobile app. The charge aligns with practices already in place for Aeroplan flight reward bookings and follows similar policies adopted by airlines like WestJet and United Airlines, as well as numerous low-cost carriers, that also impose non-refundable phone booking fees. Air Canada emphasizes that digital tools help reduce wait times, allowing customer service agents to focus on more complex issues requiring personalized support.