Three CTOs Discuss Technology’s Impact on Their Companies

Read the original at TIME ↗
TIME · collected 2026-10-14 · by Connor Greene

Quick Summary

At a panel discussion hosted by TIME’s Executives of the Year Impact Dinner in New York City, three chief technology officers—Franziska Bell from The Home Depot, Fiona Tan from Wayfair, and Sam Dozor from Rokt—discussed how technology is transforming their companies. Bell highlighted The Home Depot's Magic Apron AI tool, which has been implemented in 2,000 U.S. stores to enhance customer experiences, emphasizing the importance of human-AI collaboration. Tan stressed the need for adaptable young talent and intergenerational pairing at Wayfair, while Dozor encouraged companies to invest in technology and embrace a future-oriented mindset.
Written locally by qwen2.5:14b on 2026-10-14, using this article's own text rather than the other coverage of the same event (that is the story summary below).

AI analysis runs on qwen2.5:14b, locally

Story summary

On October 14, 2026, Franziska Bell, CTO of The Home Depot, Fiona Tan, CTO of Wayfair, and Sam Dozor, CTO of Rokt, discussed technology's impact on their companies at TIME’s Executives of the Year Impact Dinner in New York City. Bell highlighted the importance of focusing on consumer experiences when adopting new technologies and introduced Magic Apron, an AI tool deployed in 2,000 U.S. stores to assist customers with locating items and answering product-related questions. This initiative aims to reduce friction in customer interactions by leveraging technological innovations while acknowledging the indispensable role of human employees.

Written for “Three CTOs Discuss Technology's Impact” on 2026-10-14, grounded in this article and the 1 other(s) covering the same event.

Story

📰 Three CTOs Discuss Technology's Impact
Technology · 2 article(s) covering the same event. See how they differ ↓

Compared with similar articles

This article reads unscored and hedges 0% of its claims. Each row says how that neighbour differs.
TIME · 1.00 cosine similarity
⚖️ leaning not scored 🔴 0% hedged 0 of 21 📰 publisher trust 60
“Both articles describe the exact same panel discussion with the same CTOs at the same event on Tuesday night in New York City.”
TIME
⚖️ leaning not scored 🔴 0% hedged 0 of 21 📰 publisher trust 60
“The articles describe different panels with distinct sets of executives at the same dinner event.”

Cite this article

Greene, C. (2026, October 14). Three CTOs Discuss Technology’s Impact on Their Companies. TIME. https://time.com/article/2026/10/13/execs-panel-recap/

Dated from the outlet's own feed. Check the original for its byline.

How this article was measured signals, leaning charts, publisher record, byline, topics and claims

Signals How these are calculated →

Claims extracted
21
sentences that state something as happening or true
Uncertain
0%
0 of 21 hedged ("reportedly", "may", "according to")
Leaning
not political
takes no side on a contested political question
Publisher signals
60/100
TIME's corrections and hedging, across everything collected from it. Not a measure of accuracy.
Outlets on this story
2
Technology
Same framing elsewhere
2
articles that frame the event the way this one does
Analyzed 2026-10-14 · how these are computed

How this is being covered How these are calculated →

Article leaning vs. publisher reliability
Source leaning vs. consistency

Publisher

TIME · 554 article(s) · 1 correction(s) detected
Running correction rate · 1 correction(s)

Who wrote this

Connor Greene
19 article(s) here · 1 carrying a prediction
🔮 “A lot of times people don’t know what they’re looking for, they can’t describe it, and so perhaps we offer you a journey that will resonate,” she said.
🔮 Griffiths acknowledged the uncertainty that comes with rapidly developing tech, but he said that human decision-making will determine the impact of that advancement—for good or ill.
🔮 “A lot of times people don’t know what they’re looking for, they can’t describe it, and so perhaps we offer you a journey that will resonate,” she said.
🔮 Then, between three and five people with high-powered rifles will fire at the target.
🔮 Zacharia would replace Karoline Leavitt, who stepped down in August, in the position.
🔮 Accounts for newborns and many young children will receive seed deposits from the federal government or philanthropists Michael and Susan Dell, with amounts depending on their birth year and zip code.
🔮 Doyle added that “since [the White House] was unable to find a replacement, there is no primary print pooler on this trip,” and noted that she would be making reports as “the secondary pooler” as Trump travels to Nebraska for a campaign rally ahead of the midterms.
🔮 He announced a platform students can use to submit proposals for education reform, which he said will be evaluated and used for a “national report.”
🔮 The applicant must show that irreparable harm may occur if a lower court’s order is not paused, or that approval would serve in the public’s interest.
🔮 Included on the panel were Scott Kirby, chief executive officer of United Airlines; Ruth Porat, president and chief investment officer of Alphabet, the parent company of Google; and William Ford, executive chair of automotive company Ford, which sponsored the event.
Also by Connor Greene
Nothing else under this byline is closely related to this article, so these are simply their most recent.
All 19 articles by Connor Greene →

Topics

Bell Rokt TIME The Home Depot Wayfair

Subjects

Bell PERSON · 5× Rokt ORG · 4× Tan PERSON · 3× Dozor PERSON · 2× TIME ORG · 2× The Home Depot ORG · 2× Wayfair ORG · 2× Fiona Tan PERSON · 1× Franziska Bell PERSON · 1× New York City GPE · 1×

Narrative

Speaking on the panel at the TIME forum were Franziska Bell, CTO and executive vice president of The Home Depot; Fiona Tan, CTO of online marketplace giant Wayfair; and Sam Dozor, CTO of global e-commerce company Rokt, which sponsored Tuesday’s event.
framing: assertive · carried by 2 article(s) · first seen 2026-10-14
🔮 “A lot of times people don’t know what they’re looking for, they can’t describe it, and so perhaps we offer you a journey that will resonate,” she said.
2026-10-14 · TIME
Three CTOs Discuss Technology’s Impact on Their Companies · assertive framing
2026-10-14 · TIME
Three CTOs Discuss Technology’s Impact on Their Companies · assertive framing

Claims (21 extracted, 0 hedged)

Chief technology officers gathered for a panel at TIME’s Executives of the Year Impact Dinner: Tech & Data on Tuesday night in New York City and discussed the ways that technology has shifted how their companies operate. asserted
companies → gather → ways
Speaking on the panel at the TIME forum were Franziska Bell, CTO and executive vice president of The Home Depot; Fiona Tan, CTO of online marketplace giant Wayfair; and Sam Dozor, CTO of global e-commerce company Rokt, which sponsored Tuesday’s event. asserted
which → speak → event
Bell emphasized “always being grounded in the consumer experience” when thinking about how to adapt to new and emerging technologies, or what she described as “the art of the possible.” asserted
she → emphasize → possible
One new AI tool that The Home Depot has deployed is Magic Apron, an “AI empowered home improvement expert,” Bell explained, that can help customers locate items in store, answer how-to questions about products, and respond to images uploaded by users. asserted
customers → deploy → users
Applications like Magic Apron, which Bell says has been rolled out in 2,000 U.S. stores, result from Bell assessing the “friction” involved in customer experiences and working to reduce it with technological tools. asserted
Bell → say → tools
She did not, however, discount the crucial roles that humans play alongside tech. asserted
humans → discount → tech
“I’m a huge believer in human-AI teams,” Bell said. asserted
Bell → ’m → teams
“That’s really where the magic happens.” asserted
magic → ’ → ?
Tan also spoke about the customer experience at Wayfair and how technology has been leveraged to help consumers figure out what they want from the company’s wide selection of products. asserted
they → speak → products
“A lot of times people don’t know what they’re looking for, they can’t describe it, and so perhaps we offer you a journey that will resonate,” she said. asserted
she → know → journey
“We have to also innovate and provide them an experience that speaks more to them.” asserted
that → have → them
When it comes to hiring new employees who can tackle consumer experience goals and integrate AI into their work, Tan stressed the importance of “adaptability” in young candidates who can seamlessly adjust to the quickly changing tech landscape. asserted
who → come → landscape
Tan also said that it’s important to pair younger generations with older ones who have more experience at their companies. asserted
who → say → companies
Dozor said that the moment is prime for companies to invest in technology. asserted
companies → say → technology
“The time is here,” he said. asserted
he → say → ?
“The time is now, and all of us need to live it.” asserted
all → need → it
One of the ways Rokt does this is by expanding the variety of work its employees can do using AI. “It’s amazing to see engineers lean into building product specs and designers writing code,” he said. asserted
he → expand → code
In that spirit, Rokt, he explained, takes a forward-looking approach to its work, always thinking about what’s next for its employees and what they can accomplish. asserted
they → explain → what
“Times are changing quickly,” Dozor said, and people can choose to live in the past, present, or future. asserted
people → change → past
“We’ve chosen to live six months from now.” asserted
We → choose → ?
Tech & Data was presented by Rokt. asserted
Tech → present → Rokt
💬Give feedback
🕘History 🎫Support