YYForce Inc. (NASDAQ: YFOR), Novotel Singapore on Stevens and Mercure Singapore on Stevens today announced a partnership to introduce service robots across the hotels’ 772-room precinct and advance AI and humanoid robotics development.
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Inc. → announce → development
The collaboration will combine a confirmed operational rollout with research informed by hotel workflows, aiming to improve guest service and develop future hospitality capabilities.
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collaboration → combine → capabilities
The collaboration creates a real-world operating environment spanning 772 guestrooms, restaurants and event spaces.
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collaboration → create → guestrooms
The hotels will contribute hospitality operating expertise and an environment in which the technology can be evaluated, while YYForce will provide robotics capabilities and technical support as it develops an integrated human, AI and robotics workforce model.
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it → contribute → model
The operating objective is to improve service consistency while reducing repetitive delivery, transport and cleaning work so hotel Heartists can devote more time to guest-facing service.
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Heartists → improve → service
An initial pre-deployment comparison projects approximately 10% lower monthly operating costs across selected housekeeping, concierge and food and beverage operations, including the robot costs reflected in the model.
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comparison → project → model
Actual costs, productivity and guest-service outcomes will be evaluated after rollout.
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costs → evaluate → rollout
“In a hotel, every journey to deliver an item and every repetitive task takes time.
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journey → deliver → time
We want to use robotics thoughtfully, so our teams can focus their attention where it matters most to the guest,” said Piotr Kupiec, General Manager of Novotel Singapore on Stevens and Mercure Singapore on Stevens.
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Kupiec → want → Stevens
“Across two hotels, the opportunity is to rethink how work moves through the operation.
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work → rethink → operation
Our measure of success will be whether we deliver more consistent service and make everyday work more manageable for our Heartists.”
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work → deliver → Heartists
The confirmed first phase will introduce specialized service robots for guest deliveries, food and beverage logistics, scheduled cleaning and concierge support.
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phase → confirm → deliveries
Deployment preparations include lift integration, route mapping, network requirements and guest arrival notifications.
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preparations → include → integration
The rollout is intended to establish an operating environment in which YYForce can evaluate robotics across hotel logistics, facilities and guest-facing services.
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YYForce → intend → logistics
A separate second phase is intended to focus on YYForce’s humanoid system and future iterations.
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phase → intend → system
Selected housekeeping and banquet workflows will inform development of robotic hardware, software and AI systems through permitted observations and agreed operational data-use arrangements.
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workflows → select → observations
“Working in an operating hotel environment gives us the opportunity to move robotics development from controlled demonstrations toward real-world workflows,” said Mike Fu, Chief Executive Officer of YYForce.
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Fu → work → YYForce
“This collaboration connects technologies that can be deployed today with the operational learning required to develop the next generation of workforce solutions.”
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that → connect → solutions
“Our objective is to build the technology, operational knowledge and permitted training data needed for a future in which people, AI, specialized service robots and humanoid robots work together across hospitality, facility management and other service-intensive industries.
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people → build → hospitality
This is a practical step toward YYForce’s 2030 Vision and our commitment to Forging Forward Together.
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This → forge → Vision
Together, the partners aim to build practical knowledge of how people, AI and robotics can improve hospitality operations.
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people → aim → operations
The collaboration connects the hotels’ focus on guest service and more manageable work for Heartists with YYForce’s 2030 Vision for an integrated workforce ecosystem.
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collaboration → connect → ecosystem
The accompanying factsheets set out the deployment scope, AI research programme and longer-term strategy.
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factsheets → accompany → scope
About YYForce Inc
YYForce Inc. (NASDAQ: YFOR) is a technology-enabled provider of workforce solutions and integrated facility management services.
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The Company is developing a workforce ecosystem combining human talent, on-demand staffing, artificial intelligence, autonomous robotics, humanoid robotics and smart facility management technologies.
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Company → develop → demand
Through its operating businesses and technology platforms, YYForce seeks to improve workforce productivity, operational efficiency and service delivery across hospitality, commercial facilities and other service-intensive industries.
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YYForce → operate → hospitality
About Novotel
Novotel Hotels, Suites & Resorts offers destination hotels designed as comforting and energizing places where guests can ‘press pause’ and take time to enjoy the moments that really matter.
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that → offer → moments
The brand’s wide array of hotels, suites and resorts offer a multitude of services for business and leisure guests alike, including spacious, modular rooms with natural and intuitive design; 24/7 catering with nutritious choices; dedicated meeting spaces; attentive and proactive staff; family zones for the youngest guests; multi- purpose lobbies; and accessible fitness centers.
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array → offer → guests
Novotel, which has over 540 locations in more than 65 countries is part of Accor, a world leading hospitality group counting over 5,500 properties throughout more than 110 countries.
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which → have → countries
Novotel is also a participating brand in ALL - Accor Live Limitless – a lifestyle loyalty program providing access to a wide variety of rewards, services and experiences.
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Novotel → participate → rewards
Inspired by Mercury, the Roman god of travelers, Mercure hotels offer so much more than a place to find comfort and sleep – they are a portal to discovery, a springboard to exploration.
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they → inspire → exploration
Since its founding in 1973, Mercure prides itself on offering high-quality standards with a true take on locality.
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Mercure → pride → locality
Through its “Discover Local” program, Mercure welcomes guests – be it in Rio, Paris, Bangkok or any other destination globally – and instantly immerses them in a locally inspired atmosphere.
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Paris → discover → atmosphere
Everything from the decorative design to our passion for local food and beverage discoveries is rooted in the unique features of each destination.
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Everything → root → destination
Mercure hotels are conveniently located in city centers, by the sea or in the mountains, with more than 960 hotels in 65+ countries.
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hotels → locate → countries
Mercure is part of Accor, a world leading hospitality group counting over 5,500 properties throughout more than 110 countries, and a participating brand in ALL - Accor Live Limitless – a lifestyle loyalty program providing access to a wide variety of rewards, services and experiences.
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Mercure → lead → rewards
Mercure Singapore on Stevens offers 518 locally inspired guestrooms near Orchard Road and the Singapore Botanic Gardens, providing a base to “Discover Local” through Singapore’s neighbourhoods, food and culture.
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Singapore → offer → culture
The service robotics rollout is confirmed for Novotel Singapore on Stevens and Mercure Singapore on Stevens.
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rollout → confirm → Stevens
Deployment has not yet begun.
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The applications below describe the planned scope; individual robot assignments and operating arrangements will be finalised before launch.
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assignments → describe → launch
…and 40 more, not listed.
The Aporia
