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Mike Gross from California claims his family vacation in Kissimmee at Holiday Inn Club Vacations’ Orange Lake Resort was ruined when his 3-year-old daughter found a sex toy in their condo room. After reporting the incident to staff and receiving no immediate response, Gross became upset with the hotel's handling of the situation, which he believes ignored potential health risks. Three weeks later, the resort offered compensation conditional on Gross not posting reviews or contacting agencies, an offer he rejected. The article highlights Gross’s anger over what he sees as a lack of concern from Holiday Inn management regarding guest safety and cleanliness.
Written locally by qwen2.5:14b on 2026-10-10,
using this article's own text rather than the other coverage of the
same event (that is the story summary below).
Story summary
A California family's vacation in Kissimmee, Florida, was ruined when Mike Gross’s 3-year-old daughter found a six-inch vibrator in their hotel room at Holiday Inn Club Vacations’ Orange Lake Resort near Disney World. The discovery occurred on the second night of their four-day stay. After cleaning his daughter’s hands and searching for other items, Gross called the front desk but received no response from management. This led to frustration as the family did not receive an apology or resolution despite informing resort staff about the incident immediately. A spokesperson for Holiday Inn Club Vacations acknowledged the situation and expressed regret that their standards were not met.
Written for “Hotel Finds Sex Toy In Room” on 2026-10-10,
grounded in this article and the 0 other(s) covering the same event.
A furious California father said his family vacation to Central Florida theme parks was “ruined” after his 3-year-old daughter found a sex toy in their condo — and he claims the resort barely took the shocking discovery seriously.
uncertain
resort → say → discovery
Mike Gross and his family had booked a four-day stay at Holiday Inn Club Vacations’ Orange Lake Resort in Kissimmee.
asserted
Gross → book → Kissimmee
“It looked great, had good reviews — that’s why it was so shocking,” said Mike Gross told The Post.
asserted
Gross → look → Post
On the second night, Gross said his little girl walked up behind him with a “present” she found in a drawer.
asserted
she → say → drawer
Gross said he was horrified by the discovery but calmly scrubbed his daughter’s hands — and then his own.
asserted
he → say → hands
After he and wife Angela put their daughter and 5-year-old son to bed, they quickly searched the condo for any other adult playthings.
asserted
they → put → playthings
Gross called the front desk and said he was told someone would contact him immediately.
But nobody did.
asserted
nobody → call → him
Stunned, he tried to hook up with management again.
asserted
he → stun → management
By the next day, he still hadn’t heard a peep from staff — and started to suspect he was getting screwed.
asserted
he → hear → staff
“At first we were laughing about it, trying to have a sense of humor,” Gross said.
asserted
Gross → laugh → humor
“What made me so mad was their total lack of concern.”
asserted
me → make → concern
The next day at Disney World was not the experience Gross had dreamed about.
asserted
Gross → dream → World
“I couldn’t enjoy myself,” he said.
asserted
he → enjoy → myself
The hotel was “ignoring a potential biohazard.
asserted
hotel → ignore → biohazard
How can they not care?”
asserted
they → care → ?
Later, Gross went to the lobby, slammed the dirty sex toy on the desk and loudly demanded answers.
“By that time I was so mad I was shaking,” he said.
asserted
he → go → time
“Everyone was staring.
asserted
Everyone → star → ?
You could have heard a pin drop.”
uncertain
You → hear → drop
Gross said he saw a manager, but got a decidedly limp response.
asserted
he → say → response
Three weeks passed before the resort responded with an offer of $1,300 — on the condition that he not post reviews, speak about the “incident” or contact government agencies.
asserted
he → pass → agencies
“No way I was taking that deal,” he said.
asserted
he → take → deal
Instead, he took his daughter to a doctor for testing.
asserted
he → take → testing
“Everyone makes mistakes,” he said.
asserted
he → make → mistakes
“But ignore the situation and the potential danger, now you’re gonna have a pissed-off dad.
asserted
you → ignore → dad
“Holiday Inn will never get my business again.”
asserted
Inn → get → business
A spokesperson for Holiday Inn Club Vacations told The Post: “We are aware of this unfortunate situation and regret that it fell short of the experience our guests should expect.
asserted
guests → tell → experience
We take this matter seriously and addressed it with the appropriate resort teams.
asserted
We → take → teams
As this involves a specific guest matter, we are unable to comment further on private discussions.”
asserted
we → involve → discussions