Claims extracted
19
sentences that state something as happening or true
Uncertain
0%
0 of 19 hedged
("reportedly", "may", "according to")
Leaning
not political
takes no side on a contested political question
Publisher signals
69/100
BBC News's corrections and
hedging, across everything collected from it. Not a measure of accuracy.
Outlets on this story
1
Crime & Law
Same framing elsewhere
1
articles that frame the event the way this one does
- Published
Charities across the South East are worried they will not be able to pay staff and suppliers after being cut off from their online bank accounts.
asserted
they → publish → accounts
CAF Bank, which is based in West Malling in Kent and serves more than 14,000 non-profit causes UK-wide, said its online services had been suspended since 24 July following reports of suspected cyber fraud.
asserted
services → base → fraud
As a result, the ability of some charities to manage essential operations like payroll has been impacted, such as Maidstone-based 21 Together, which helps people with Down's syndrome.
asserted
which → manage → syndrome
Its chief executive Kevan Hodges, who has a 13-strong team of education specialists and part-time staff, described the situation as "appalling".
asserted
who → have → situation
"People are concerned that wages won't get paid because of this, and that's just stressful when they have bills to pay," he said.
asserted
he → pay → bills
"My team have wasted days trying to get through to (CAF Bank), but all in vain."
asserted
team → waste → vain
He added that when they finally did get hold of someone at the bank, which is owned by the Charities Aid Foundation, they were told to fill out an online form which "would be looked at tomorrow".
asserted
which → add → form
Others have also voiced their frustrations, such as Bali Rodgers, who is chief executive of Safer Communities Alliance.
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who → voice → Alliance
"It's just not good enough," she said.
"
asserted
she → say → ?
Many of the grassroots organisations I represent - churches, YMCAs, vets - have CAF as their bank, but they are slowly losing trust in it."
asserted
they → represent → it
Rodgers added that she had received "no reassurance" about the current situation from the bank, while any information had been "very inconsistent".
asserted
information → add → bank
"It's especially sad that this has happened in the summer when lots of extra projects are up and running," she said.
asserted
she → happen → projects
"People are unable to access their own money and have been left feeling powerless - it makes me really angry."
asserted
me → access → money
In a statement, chief executive Alison Taylor said: "I am very sorry for the disruption this has caused for our customers.
"
asserted
this → say → customers
On Monday we informed them that the online banking service will be unavailable until further notice.
asserted
service → inform → notice
We are working with external experts to fix an issue we identified with third-party software related to our online banking portal.
asserted
we → work → portal
Importantly, the core bank is not affected."
asserted
bank → affect → ?
Taylor added: "We appreciate how difficult this is for our customers and want this to be resolved as quickly as possible, but we cannot restore access until we are assured the issue is safely resolved.
asserted
issue → add → access
"We are still able to support as extra teams are available on the phone, and we are prioritising time-sensitive payments such as payroll."
asserted
we → support → payroll
The Aporia
