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Melbourne Airport has launched new passenger pick-up and drop-off zones, costing $500 million, which opened yesterday after the old departure ramp closed. Early feedback from users is generally positive, with many noting improved traffic flow and reduced congestion. The airport aims to use this facility while expanding its international terminal in a project valued at $4.5 billion. However, there are concerns about the longer walk for elderly and mobility-challenged passengers, although the airport has provided assistance services like wheelchairs and buggies to help those who need it.
Written locally by qwen2.5:14b on 2026-10-05,
using this article's own text rather than the other coverage of the
same event (that is the story summary below).
Story summary
The Melbourne Airport has implemented new passenger pick-up and drop-off zones, replacing a 50-year-old departure ramp. The facility, including a connecting walkway bridge and supporting road network, cost $500 million to construct. Early users of the new system have reported smoother transitions with less congestion than before. While there are concerns about longer walks for elderly travelers and those with mobility issues, the airport claims that traffic outside terminal departure areas will be reduced due to almost triple the number of bays compared to the previous forecourt setup. The airport plans a $4.5 billion expansion to its international terminal in future phases.
Written for “Melbourne Airport Passenger Zones” on 2026-10-05,
grounded in this article and the 0 other(s) covering the same event.
In short:
New passenger pick-up and drop-off zones are now in use at Melbourne Airport.
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zones → pick → Airport
Most of the first travellers to use the new facilities this morning welcomed the new arrangements, saying it was less congested than the previous road network.
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it → use → network
Melbourne Airport is expanding its international terminal.
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Airport → expand → terminal
The first passengers to use Melbourne Airport's new drop-off and pick-up zones have reported a seamless transition to the new arrangements.
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passengers → use → arrangements
The airport's departure ramp that was used to drop passengers at the front door of terminals 1, 2 and 3 closed last night after more than 50 years in operation.
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that → use → operation
The new combined drop-off and pick-up area has been built in the multi-level car park at the airport, with the facility, connecting walkway bridge and supporting road network costing $500 million.
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facility → drop → million
The airport said it aimed to reduce traffic congestion outside the terminals' departure areas and featured almost triple the number of bays compared to the forecourt.
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it → say → forecourt
But passengers who spoke to the ABC this morning approved of the new arrangement.
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who → speak → arrangement
"Our son managed to find his way really well," said one woman who had just been dropped off for a flight home to New Zealand.
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who → manage → Zealand
The last one was a bit hectic, a bit busy," said another traveller.
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traveller → say → ?
"It's pretty great, lots of room," said another woman who agreed the new zone appeared "less hectic" than the previous facility.
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zone → say → facility
Another man said the traffic flowed more easily and he did not mind the longer walk to reach the terminal.
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he → say → terminal
"Get our steps in," his travelling companion added.
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companion → get → steps
A driver said he felt safer using the new zone, while another said he found it easier to drop off his passengers.
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it → say → passengers
Drivers taking passengers to the airport now have to leave the Tullamarine Freeway earlier, using the exit to Naarm Way.
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Drivers → take → Way
There was a crash on the freeway this morning, causing delays getting to the airport but it was not known if it was related to the new airport arrangements.
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it → be → arrangements
The new zone is designed for passengers taking Qantas, Virgin Australia and international flights.
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zone → design → Qantas
Melbourne Airport said the change would enable work to begin on a $4.5 billion expansion to the international terminal.
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work → say → terminal
Melbourne Airport spokesperson Andrew Lund said the new zone appeared to be working well on the first morning of operation.
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zone → say → operation
"This is a big change and it's going to take everybody, including us, a little of time to get used to," he said.
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he → go → time
He said assistance service was being offered for those with mobility needs.
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service → say → needs
"The trade-off for giving cars and people more space is there is a bit of a longer walk," he said.
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he → give → walk
"We've got support in the form of buggies and wheelchairs available for people to help them with that and they've been used quite regularly so far this morning."
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they → get → that
The airport said it had rostered on dozens of extra staff today and the coming weeks to help passengers navigate the new layout.
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passengers → say → layout