AI Will Transform Work, But It Can't Replace Relationships

Read the original at TIME ↗
Cite

Flanagan, T. (2026, September 4). AI Will Transform Work, But It Can't Replace Relationships. TIME. https://time.com/article/2026/09/04/ai-will-transform-work-but-it-can-t-replace-relationships/

Dated when The Aporia collected the article, usually within hours of publication. Check the original for its exact date and byline.

TIME · collected 2026-09-04 · by Tom Flanagan

Quick Summary

The author, a real estate professional, argues that while AI will transform work, it cannot replace relationships. Despite concerns about job loss and economic disruption caused by AI, AI has also made life easier for people, such as through its ability to write code and automate tasks. In the real estate industry, AI has lowered the barrier to innovation, allowing professionals to build tailored software and workflows quickly and affordably. The author notes that even industries like real estate, which are prone to disruption, have managed to adapt and evolve with the help of technology.
Written locally by qwen2.5:14b on 2026-09-04, using this article's own text rather than the other coverage of the same event (that is the story summary below).

AI analysis runs on qwen2.5:14b, locally

Story summary

Google, Spotify, and Netflix are examples of companies that have used artificial intelligence (AI) to transform their industries, but despite its impact on the workforce, AI can't replace human relationships. Tom Flanagan, a real estate agent, argues that even in his industry, which is also being disrupted by technology, the role of a human relationship-based profession like real estate agents has survived various disruptions and will continue to do so. According to Flanagan, great real estate agents are not just salespeople, but also crisis managers, confidants, therapists, and advisors who guide clients through life's biggest transitions. He believes that while AI can change how people work, it cannot replace the value of human relationships in professions like his own.

Written for “Impact of Artificial Intelligence” on 2026-10-21, grounded in this article and the 0 other(s) covering the same event.

Story

📰 Impact of Artificial Intelligence
Technology · 1 article(s) covering the same event.

Compared with similar articles

This article reads leans strongly right and hedges 2% of its claims. Each row says how that neighbour differs.
Washington Examiner
⚖️ Leans left further left than this 🔴 7% hedged 4 of 60 📰 publisher trust 66
“Article A discusses a general idea about AI and its limitations, while Article B references a conversation on a TV show that is tangentially related to the topic of AI and work, but there is no indication they are discussing the same specific event or incident”
How this article was measured signals, leaning charts, publisher record, byline, topics and claims

Signals How these are calculated →

Claims extracted
40
sentences that state something as happening or true
Uncertain
2%
1 of 40 hedged ("reportedly", "may", "according to")
Leaning
Leans strongly right
of the writing, not the subject · beta estimate
Publisher signals
59/100
TIME's corrections and hedging, across everything collected from it. Not a measure of accuracy.
Outlets on this story
1
Technology
Same framing elsewhere
1
articles that frame the event the way this one does
Analyzed 2026-09-04 · how these are computed

How this is being covered How these are calculated →

Article leaning vs. publisher reliability
Source leaning vs. consistency

Publisher

TIME · 670 article(s) · 2 correction(s) detected
Running correction rate · 2 correction(s)

Who wrote this

Tom Flanagan
1 article(s) here · 1 carrying a prediction
🔮 And while AI will transform work, it is crystal clear to me that AI can not replace relationships.
The only article under this byline in the corpus.

Topics

Blockbuster Google Netflix Spotify

Subjects

Blockbuster ORG · 1× Claude PERSON · 1× Gmail ORG · 1× Google ORG · 1× Leo XIV PERSON · 1× Netflix ORG · 1× Spotify ORG · 1×

Narrative

Communities across the country are pushing back against the rapid expansion of AI data centers, raising legitimate concerns about rising energy demands, water consumption, and the environmental impact these massive facilities can have on the places they call home.
framing: assertive · carried by 1 article(s) · first seen 2026-09-04
🔮 And while AI will transform work, it is crystal clear to me that AI can not replace relationships.
2026-09-04 · TIME
AI Will Transform Work, But It Can't Replace Relationships · assertive framing

Claims (40 extracted, 1 hedged)

It's reshaping industries, accelerating innovation, and changing how millions of people work. asserted
millions → reshape → people
And while AI will transform work, it is crystal clear to me that AI can not replace relationships. asserted
AI → transform → relationships
Working in real estate has taught me this firsthand. asserted
Working → work → this
Real estate agents help people as they build, and often rebuild, their lives. asserted
they → help → lives
They act as crisis managers, trusted confidants during divorce, empty-nester therapists, grief counselors, life coaches, matchmakers, and above all, trusted advisors who guide clients through some of life's biggest transitions. asserted
who → act → transitions
This is not to say that the real estate sector is beyond disruption. asserted
sector → say → disruption
And yet, the role of real estate agents has survived global pandemics, market ups and downs, shifting mortgage rates, and every other major industry disruption. asserted
role → survive → pandemics
AI will be no different for real estate agents, or other relationship-based professions. asserted
AI → base → agents
To be sure, AI is reshaping how we all work. asserted
we → reshape → ?
Relentless reports predicting job loss and economic disruption have perhaps unsurprisingly deepened public skepticism about AI, particularly among young adults and recent college graduates. asserted
reports → predict → adults
Numerous commencement speakers who touted AI this graduation season were booed, including both Google’s former and current CEOs. asserted
who → tout → CEOs
Communities across the country are pushing back against the rapid expansion of AI data centers, raising legitimate concerns about rising energy demands, water consumption, and the environmental impact these massive facilities can have on the places they call home. asserted
they → push → places
Even Pope Leo XIV weighed in on the rise of AI, publishing his first encyclical letter, Magnifica Humanitas, which thoughtfully evaluates the future of humanity in the age of AI. asserted
which → weigh → AI
All of these concerns have exacerbated the AI trust gap. asserted
All → exacerbate → gap
However, once a transformative technology is unleashed on society, there's no putting the genie back in the bottle. asserted
technology → unleash → bottle
When Netflix sunsetted DVDs and made it possible for people to stream movies from the comfort of their homes, people stopped going to Blockbuster. asserted
people → sunsette → Blockbuster
When Spotify put a million songs in our pockets, people stopped buying CDs. asserted
people → put → CDs
AI is also a service that can make people’s lives easier. asserted
lives → make → ?
For example, it's really good at writing code. asserted
it → write → code
In my own industry, AI has dramatically lowered the barrier to innovation by empowering real estate professionals to build software and workflows tailored to their unique business needs—something expensive, off-the-shelf software often fails to deliver. asserted
software → lower → shelf
Before AI, if a real estate professional had an idea for a new tool or workflow, they typically needed to hire a software developer, secure funding, and wait months—sometimes even years—for a finished product. asserted
they → have → product
Today, that equation has changed. asserted
equation → change → ?
With AI and vibe coding, they can turn an idea into a working prototype in a matter of hours with a fraction of the financial investment once required. asserted
they → turn → investment
I have a colleague who owns a real estate brokerage that now builds all of its technology in-house. asserted
that → have → house
Using Claude, he has created dynamic market reports, interactive sales dashboards, and even a custom Gmail widget that allows his agents to access and update the company's CRM without ever leaving their inbox. asserted
agents → use → inbox
It’s happening in education, finance, manufacturing, and virtually every other industry. asserted
It → happen → education
, you may spend tremendous amounts of time on administrative work: writing spreadsheet formulas, analyzing documents, sending email, producing marketing content, organizing information, preparing presentations, and tackling repetitive tasks that add little strategic value. uncertain
that → spend → value
What AI can’t replace But whether you're an attorney, consultant, plumber, financial advisor, or sales executive, your greatest value doesn’t come from routine administrative work. asserted
value → replace → work
It comes from solving problems and building relationships. asserted
It → come → relationships
Tools like ChatGPT, Claude, and Gemini can analyze contracts, create reports, summarize research, review documents, and automate a plethora of other tedious tasks. asserted
Tools → analyze → tasks
They allow professionals to spend less time on administration and more time serving their clients and building meaningful relationships. asserted
professionals → allow → relationships
But AI isn't replacing the qualities that matter most. asserted
that → replace → qualities
AI can't demonstrate genuine empathy, navigate difficult conversations, inspire confidence, or build lasting relationships. asserted
AI → demonstrate → relationships
It can't sit across the table from a family deciding whether to move across the country or coach a struggling employee. asserted
It → sit → employee
It can't read the room, recognize when someone is hesitant, or understand the deeply personal circumstances behind many of life's biggest decisions. asserted
someone → read → decisions
As AI becomes better at technical tasks, human skills become the differentiator. asserted
skills → become → tasks
Communication, empathy, and trust will define the next generation of successful professionals. asserted
Communication → define → professionals
The future of work isn't choosing between people and AI. asserted
future → choose → people
It's using AI to amplify the human experience. asserted
It → use → experience
Because AI will transform work, but it can't replace relationship asserted
it → transform → relationship
💬Give feedback
🕘History 🎫Support