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WaitWell, based in Calgary, was named one of Canada’s Top Growing Companies by The Globe and Mail in September 2026. Over three years, the company experienced a 500% growth rate by addressing inefficiencies in service delivery that other software overlooks, such as managing check-ins and transaction handling. WaitWell’s platform enables staff to focus more on direct customer interaction by automating routine tasks.
Written locally by qwen2.5:14b on 2026-09-27,
using this article's own text rather than the other coverage of the
same event (that is the story summary below).
Story summary
WaitWell, a Calgary-based company, was named one of Canada's Top Growing Companies by The Globe and Mail in 2026 after experiencing a staggering 500% growth over three years. The company addresses inefficiencies in frontline services where staff often waste hours on mundane tasks like checking people in or handling forms. By automating these steps, WaitWell enables employees to focus more effectively on providing quality service directly to customers, thereby enhancing overall efficiency and customer satisfaction. This recognition highlights the significant impact of technology in streamlining administrative duties in sectors such as healthcare, education, and public administration.
Written for “Waitwell Customer Service Improvement” on 2026-10-05,
grounded in this article and the 0 other(s) covering the same event.
— WaitWell has been named to The Globe and Mail’s 2026 Report on Business ranking of Canada’s Top Growing Companies.
asserted
WaitWell → name → Companies
The company grew 500% over three years by solving a problem most service software ignores: the middle work that keeps staff from serving effectively and efficiently.
asserted
that → grow → staff
Staff at hospitals, campuses and government offices lose hours every day to checking people in, chasing forms, handling transactions and telling someone they have been standing in the wrong line for 20 minutes.
asserted
they → lose → minutes
WaitWell’s platform absorbs those steps so staff can focus on the part only a person can do.
asserted
person → absorb → part
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