B&Q and Five Guys among firms that paid staff below minimum wage

BBC News · collected 2026-09-03 · by Emer Moreau
Read the original at BBC News ↗

Summary

The UK government has identified hundreds of businesses, including B&Q and Five Guys, for paying employees below the minimum wage between 2013 and 2025. Over 600 employers were ordered to pay back £4m to affected workers, with penalties worth £7m issued against them. B&Q underpaid 4,530 workers a total of £456,000, while Five Guys owed over £54,000 to 3,699 staff. The government is cracking down on businesses that fail to pay their employees the correct minimum wage, according to Business Secretary Jonathan Reynolds.
Written by the local model on 2026-09-03, using this article's own text rather than the other coverage of the same event (that is the story summary below).

Signals How these are calculated →

Claims extracted
42
claim-shaped sentences
Uncertain
7%
3 of 42 hedged
Leaning
Leans left
of the writing, not the subject
Publisher trust
95.5
red-flag proxy, not a credibility rating
Outlets on this story
1
Crime & Law
Narrative spread
1
articles carrying this framing
Analyzed 2026-09-03 · how these are computed

AI analysis (generated at analysis time, not now)

Story summary

Hundreds of UK businesses, including DIY store B&Q and fast food chain Five Guys, have been named by the government for paying staff below the minimum wage. The list of 658 businesses includes shops, restaurants, nurseries, social care providers, and even some NHS trusts. The period of underpayments ranges from 2013 to 2025. A total of £11 million was owed in back pay, with £4m already returned to workers, and £7m in penalties issued against the employers. B&Q underpaid 4,530 workers by over £456,000, which they attributed to "unintentional" calculations involving geographical allowances. The minimum wage is £12.71 for staff aged 21 and over, with lower rates for younger workers. The Department for Business and Trade has ordered the affected employers to pay out the outstanding wages.

Written for “UK Firms Underpaid Staff” on 2026-09-03, grounded in this article and the 0 other(s) covering the same event.
Why this leaning score
The article's own words the score was based on. Each is quoted verbatim and was checked against the article text before being stored, so you can find it in the original.
Score -0.35 Confidence high
Leaning score -0.35 for article 3450 (high confidence, 1 verified quote) · logged 2026-09-03

Story

📰 UK Firms Underpaid Staff
Crime & Law · 1 article(s) covering the same event. This is the one the site leads with.

How this is being covered How these are calculated →

Article leaning vs. publisher reliability
Source leaning vs. consistency

Compared with similar articles

Nothing to compare against. No article is close enough to this one for the pipeline to have linked or judged the pair.

Publisher

BBC News · 594 article(s) · 0 correction(s) detected
SignalValueWeight
Correction rate 0.000 0.4
Uncertainty density 0.089 0.25
Assertive mismatch rate 0.000 0.35
No corrections detected for this publisher. That may mean careful reporting, or simply that nothing has been checked.

Who wrote this

Emer Moreau
9 article(s) here · 1 carrying a prediction
🔮 Kate Dearden, minister for the future of work, said: "Underpaying your staff is illegal, and we will not let workers foot the bill for their boss failing to follow the rules."
🔮 Burnham told BBC's Wake up to Money he will deliver an "accumulation of smaller things" that "combine to take the pressure down" on household budgets.
🔮 - Published Subscriptions will be easier to cancel and companies will be compelled to make it clear when contracts auto-renew at a higher price, Andy Burnham has announced.
🔮 - Published Andy Burnham will tell firms bidding for public contracts to prove they are creating jobs rather than meeting green and social targets in a bid to get more people into work.
🔮 Healey's first Budget will be on 28 October and will be "built on fiscal discipline", the chancellor said.
🔮 He said passengers were told that the landing had been aborted, and then he felt a "very violent manoeuvre" and "did think we could crash".
🔮 Last week, BP announced it was putting its North Sea business up for sale in a move that would end 60 years of production in the region by the company.
🔮 - Published Prime Minister Andy Burnham will have to raise taxes or cut spending to meet his pledges on defence and the cost of living, a major think tank has said.
🔮 Greggs's chief executive Roisin Currie previously told BBC News the rise of weight-loss drugs has led customers to to look for "smaller portions", which could affect its bottom line.
Also by Emer Moreau
Nothing else under this byline is closely related to this article, so these are simply their most recent.
All 9 articles by Emer Moreau →

Topics

B&Q BBC News Five Guys HMRC London

Subjects

B&Q ORG · 4× Five Guys ORG · 3× HMRC ORG · 3× London GPE · 3× BBC News ORG · 2× Epsom ORG · 2× St Helier Hospital Group ORG · 2× Wandsworth GPE · 2× NHS ORG · 1× the Department for Business and Trade ORG · 1×

Narrative

They said while their pay met the requirements for their contracted hours, meetings, handovers and time spent changing into uniform hadn't been accounted for, adding the trust has since changed policies and practices. The other trust named has been contacted for comment.
framing: assertive · carried by 1 article(s) · first seen 2026-09-03
🔮 Kate Dearden, minister for the future of work, said: "Underpaying your staff is illegal, and we will not let workers foot the bill for their boss failing to follow the rules."
2026-09-03 · BBC News
B&Q and Five Guys among firms that paid staff below minimum wage · assertive framing

Claims (42 extracted, 3 hedged)

- Published DIY store B&Q and the fast food chain Five Guys are among hundreds of UK businesses named by the government for paying staff below the minimum wage. asserted
store → publish → wage
More than 600 employers were ordered to pay affected workers the outstanding wages, with £4m returned to workers, according to the Department for Business and Trade. uncertain
m → order → Business
The firms have also been issued penalties worth £7m. B&Q said the underpayments were unintentional and the result of calculations involving geographical allowances, while Five Guys blamed "technical differences in how payroll regulations were applied". asserted
regulations → issue → differences
The list of 658 businesses includes shops, restaurants, nurseries, social care providers and a handful of NHS trusts. asserted
list → include → trusts
The period of underpayments covered by the list varies depending on the employer, but overall spans from 2013 to 2025. asserted
period → cover → 2025
Minimum wage is £12.71 for staff aged 21 and over. asserted
wage → age → staff
B&Q underpaid 4,530 workers a total of more than £456,000, according to the government. uncertain
B&Q → underpay → government
B&Q said in response: "The shortfalls in payments were unintentional. asserted
shortfalls → say → payments
They relate to calculations involving geographical allowances which are paid in addition to minimum hourly rates. asserted
which → relate → rates
All affected colleagues were quickly paid in full in July 2025." asserted
colleagues → pay → July
Five Guys, named in the list as owing over £54,000 to 3,699 staff, said "technical differences in how payroll regulations were applied" led to its underpayments, which were identified in a review by the HMRC, the UK's revenue and tax authority. asserted
which → name → HMRC
"We worked closely and transparently with HMRC throughout the process and have made all required payments to affected current and former employees," the company said. asserted
company → work → employees
Epsom and St Helier Hospital Group failed to pay over £123,000 to 75 workers, according to the list. uncertain
Epsom → fail → list
BBC News understands the underpayments were the result of salary sacrifice schemes which have since been changed. asserted
which → understand → schemes
The government list said St George's University Hospitals in Wandsworth, London, underpaid 55 workers. asserted
Hospitals → say → workers
It is understood that this was due to salary sacrifice schemes and technical issues with London weighting allowances for some staff. asserted
London → understand → staff
The group has since changed its processes following a review by HMRC. asserted
group → change → HMRC
BBC News understands that the Trust which covers the two groups disputes that any staff were underpaid. asserted
staff → understand → groups
A spokesperson said apprentices at Norfolk Community Health and Care NHS Trust were inadvertently underpaid between 2019 and 2023. asserted
apprentices → say → 2019
They said while their pay met the requirements for their contracted hours, meetings, handovers and time spent changing into uniform hadn't been accounted for, adding the trust has since changed policies and practices. The other trust named has been contacted for comment. asserted
trust → say → comment
Business Secretary Jonathan Reynolds said the government was determined to stamp out the practice of "short-changing your staff". asserted
government → say → staff
"The best businesses know that looking after your workers isn't just the right thing to do, it's the smart thing to do," he said. asserted
he → know → workers
Kate Dearden, minister for the future of work, said: "Underpaying your staff is illegal, and we will not let workers foot the bill for their boss failing to follow the rules." asserted
boss → say → rules
"Every employer should check their payroll now and reach out to Acas if they need further support," she added. asserted
she → check → support
The first 10 employers on the government's list, which was sorted by the amount of wages not paid, are: 1. asserted
which → sort → wages
B&Q Ltd, failed to pay £456,934.72 to 4,530 workers. asserted
Ltd → fail → workers
Elysium Healthcare Holdings 3 Ltd, Borehamwood, failed to pay £330,048.81 to 1,095 workers. asserted
Ltd → fail → workers
St George's, Epsom and St Helier Hospital Group, failed to pay £123,331.97 to 75 workers. asserted
George → fail → workers
Support Staff Services Limited, Slough, failed to pay £119,715.13 to 323 workers. asserted
Limited → fail → workers
Forest Holidays Ltd, Moira, failed to pay £100,308.68 to 598 workers. asserted
Ltd → fail → workers
St George's University Hospitals NHS Foundation Trust, London (Wandsworth), failed to pay £77,498.91 to 55 workers. asserted
Trust → fail → workers
Lanes Group Limited, Leeds, failed to pay £67,893.34 to 297 workers. asserted
Limited → fail → workers
UK Care Team Ltd, Leicester, LE19, failed to pay £67,082.76 to 99 workers. asserted
Ltd → fail → workers
Five Guys JV Limited, London (Royal Borough of Kensington and Chelsea), failed to pay £54,642.47 to 3,699 workers. 10. asserted
Limited → fail → workers
Merlin Cinemas Limited, Redruth, failed to pay £50,198.75 to 181 workers. asserted
Limited → fail → workers
The list marks the first "naming round" since the Fair Work Agency was set up in April under the Employment Rights Act. asserted
Agency → mark → Act
As well as enforcing the minimum wage, the agency also will soon tackle practices of denying workers holiday and sick pay. asserted
agency → enforce → holiday
Chair of the agency's advisory board, Matthew Taylor, said naming employers which underpay staff was an important reminder that "paying the minimum wage is not optional - it is the law". asserted
it → say → wage
He said: "Most employers want to do the right thing, and we will support them to comply, but those who fall short should expect robust enforcement to protect workers and maintain a fair playing field for responsible businesses." asserted
who → say → businesses
An earlier version of this article contained a direct quote from a spokesman for St George's, Epsom and St Helier Hospital Group which was later withdrawn. asserted
which → contain → George
…and 2 more, not listed.
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