Watching the video call between Michael and Melanie, it’s hard to believe one person isn’t real.
asserted
person → watch → Michael
The conversation flows back and forth, full of emotion and feelings.
asserted
conversation → flow → emotion
Michael, a retired psychologist in his 70s living in far north Queensland, believed he was speaking with Melanie, a softly spoken nurse in South Africa.
asserted
he → live → Africa
The pair met over a dating app and courted the old-fashioned way – through words and correspondence, sharing their deepest thoughts, passions and fears.
asserted
pair → meet → thoughts
“She said she was only about 50 years of age, and getting somebody interested [in me], it was obviously flattering,” Michael told A Current Affair.
asserted
Michael → say → Affair
“My head said, this can’t be true, but my heart said I don’t want to abandon her.
asserted
I → say → her
It was a whirlwind 12-month long-distance romance, until Michael exposed Melanie as a deepfake: an online persona created through identity theft and artificial intelligence.
asserted
Michael → expose → theft
Scammers stole images from the social media profile of an American doctor, who had no knowledge of the scheme, combining them with YouTube videos she had created.
asserted
she → steal → videos
Together with voice-cloning technology and the latest face-swapping applications, the fraudsters created a digital mask that they put on every time Michael dialled in to make a video call.
asserted
Michael → clone → call
Dr Priyanka Singh, a specialist in digital forensics at the University of Queensland, analysed the final 10-minute break-up video call between the pair.
asserted
Singh → analyse → pair
She pointed out slight distortions in the woman’s earrings, and stray hairs as subtle clues that Melanie was not real, as the face-swapping software struggled to keep up with the actual fraudster’s movements.
asserted
software → point → movements
The scammers blamed these visual discrepancies on a poor internet connection.
asserted
scammers → blame → connection
Singh identified other major red flags, with Melanie’s chair changing shape and position during the call.
asserted
chair → identify → call
At one point, it even disappears.
asserted
it → disappear → point
For Singh, the gotcha moment was when Melanie brushed her face with her hand.
asserted
Melanie → brush → hand
For a fleeting moment, it appeared she had six fingers.
asserted
she → appear → fingers
Michael suspected he was being scammed early in the relationship, but his doubts were put to rest when Melanie shared her passport, South African identity card, and nurse registration certificate.
asserted
Melanie → suspect → passport
He also received an influx of photos, some stolen from the American doctor’s website, and others photoshopped.
asserted
He → receive → website
And when Melanie needed financial help, Michael obliged.
asserted
Michael → need → help
“I didn’t question that, and I was just really, probably, falling in love very quickly,” he said.
asserted
he → question → love
“Being an empath, it’s very hard to look away.”
asserted
it → ’ → ?
Michael admitted he sent $180,000 to the scammers, despite warnings from his bank and its repeated attempts to block the transactions.
asserted
he → admit → transactions
“I was aware that I would take a big risk, but I thought, ‘meet the love of my life and my soulmate’,” he said while shedding tears.
asserted
he → take → tears
“It feels like I’ve been so stupid.”
asserted
I → feel → ?
Singh said rather than scrutinising increasingly sophisticated technology, the best test when meeting someone online was to seek the opinion of loved ones.
asserted
test → say → ones
In Michael’s case, his family, including his daughter, voiced concerns about Melanie very early in the relationship.
asserted
family → include → relationship
“He’s lost a lot of dignity, self-respect and self-confidence,” she told A Current Affair.
asserted
she → lose → Affair
“Even if he wants to get out there again and find a partner, he’s now wary of this online dating world.”
asserted
he → want → world
Ultimately for Michael, revenge came when he confronted the scammers while recording a video call with Melanie.
asserted
he → come → Melanie
She had set up the meeting hoping to get a further $7000 out of the retiree.
asserted
She → set → retiree
The 10-minute call is at times agonising to watch, as the fraudster tries to put doubt in Michael’s head, questioning his commitment to the relationship, his love for her, and even questioning if he is a fraud.
asserted
he → watch → her
Singh said it was a masterclass in how these romance scams play on emotions.
asserted
scams → say → emotions
When Michael accused Melanie of being a scammer and demanded she admit the fraud, the scammer hung up.
asserted
scammer → accuse → fraud
Michael reported the case to New South Wales police, who conducted an investigation but concluded the scam was based overseas and it was unlikely he would recover the lost money.
asserted
he → report → money
“I stopped all my internet accounts ... the best way is to meet somebody in person, isn’t it?” he said.
asserted
he → stop → person
The Aporia
