Katie Duda discovered an unusual $500 lab test charge from Niyraa LLC, leading her to visit the company's office in Crystal Lake, Illinois. She found the office full of unopened mail and no employees despite visible business hours. CBS News Chicago investigated further over several months but could not find the owner, Mohammed I Quadri, or any workers at the site. The investigation raised concerns about potential fraud involving personal information from thousands of pieces of undelivered mail.
Written locally by qwen2.5:14b on 2026-09-18,
using this article's own text rather than the other coverage of the
same event (that is the story summary below).
Story summary
Katie Duda discovered an unfamiliar $500 lab test charge from Niyraa LLC, a provider she had no record of visiting. Investigating further in Crystal Lake, Illinois, she and her mother found the Niyraa LLC office to be empty with thousands of unopened mail pieces inside, mostly from Blue Cross Blue Shield entities. CBS News Chicago's Marissa Sulek and photographers visited the site five times over several months, each time finding the same accumulation of mail but no employees present.
CBS News reported the situation to authorities including local police and federal agencies like the FBI and U.S. Postal Service Inspectors, concerned about potential privacy risks involving personal information. Despite these reports, the condition remained unchanged with mail still unattended over multiple visits. The Postal Service Inspector General confirmed an investigation but noted delays in addressing the issue, as mail continued to accumulate without protective measures taken for months.
Written for “Abandoned Medical Office” on 2026-09-18,
grounded in this article and the 0 other(s) covering the same event.
Katie Duda noticed an unusual $500 lab test from a provider she said she never heard of on an Explanation of Benefits letter she recently received from her insurer, Blue Cross Blue Shield of Texas.
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she → notice → Texas
"Had I been frequently to the doctor getting labs, I probably wouldn't have even given it a second thought," said Duda.
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Duda → get → thought
So, she and her mother traced the lab, Niyraa LLC, to a strip center in Crystal Lake and found an office with a sign on the door saying to drop off mail inside.
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she → trace → mail
"It looked vacant," Duda said.
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Duda → look → ?
Thinking that was strange, they reached out to CBS News Chicago to take a closer look.
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they → think → look
Five times over several months, CBS News Chicago reporter Marissa Sulek and photographers visited Niyraa LLC.
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Sulek → visit → LLC
They found thousands of pieces of mail, mostly from various Blue Cross Blue Shield entities, addressed to Niyraa LLC sitting in U.S. Postal Service bins on the front desk.
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thousands → find → desk
We contacted Crystal Lake police, the FBI and U.S. Postal Service Inspectors to tell them all of that mail was there and people's personal information could be at risk.
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information → contact → risk
But every time we went back, the thousands of envelopes were still there.
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thousands → go → envelopes
The only thing that changed was that they moved from the front desk to the back, now stuffed in a growing pile of black and white garbage bags.
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they → change → bags
So, who's behind this medical office and what's going on with all of the mysterious mail?
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what → go → mail
"Mohammed I Quadri" is the name plastered all over the lab's signage outside, inside and on current lab certifications framed and hanging on the wall.
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Quadri → plaster → wall
Brittany Serby, who owns the Functional Wellness Clinic a couple of storefronts down, said she's never seen Quadri and is concerned about what might be going on with all of the mail inside the unusual office.
"It was real troubling to learn," she said.
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she → own → office
CBS News Chicago contacted the mall owner, who said he hasn't seen Quadri in months, but Quadri still pays the rent.
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Quadri → contact → rent
We also tried several ways to contact the mystery man.
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We → try → man
We emailed, texted, made phone calls and went to addresses we found that might be connected to him.
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that → email → him
We even waited outside the Crystal Lake lab office one weekday for hours, during a time when it should have been officially open for business.
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it → wait → business
He never showed.
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He → show → ?
We couldn't find Quadri, but what could really be going on inside this mysterious office with no employees ever around?
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what → find → employees
For insight into a possible answer, we enlisted the help of a certified fraud examiner and forensic accountant, James Scordo.
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we → enlist → examiner
We brought him to the office, which was once again unlocked and wide open.
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which → bring → office
Scordo saw the pristine, clean lab equipment, the same unopened packages of vials and other supplies that had been there for months and the mountains of mail, some envelopes now spilled out onto the floor.
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envelopes → see → floor
"Oh my God," he said.
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he → say → ?
"Each one of those could be a potential victim," he said.
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he → say → those
Not only could their personal private information be compromised, but Scordo said if the lab tests were never conducted, it could impact each one's medical record and ability to get insurance in the future.
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it → compromise → future
What does he think is going on with all of this mystery mail?
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he → think → mail
"It appears this is a front for a fraud scheme.
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this → appear → scheme
I mean, it has all the signs," he said.
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he → mean → signs
Scordo said he believes it could be phantom billing, in which Blue Cross Blue Shield is paying Quadri for services patients aren't receiving.
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patients → say → services
The patients don't even realize their insurer is being billed wrongly for those services.
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insurer → realize → services
Serby said she's concerned that no one seems to be doing anything about this wide open office with the mountains of mail.
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one → say → mail
"It doesn't feel like anything is being done to stop whatever is happening
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whatever → do → ?
," she said.
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she → say → ?
We did finally learn that the Postal Service Inspector General is investigating, but apparently had not taken steps to protect the mail for many months, because the mail was always there every time we went back to check.
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we → learn → months
The FBI also told us they alerted local law enforcement and sanitary crews to make sure those entities knew about the mail in case someone threw it away.
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someone → tell → it
In the past couple of weeks, we received photos from neighboring business owners showing the garbage bags stuffed with mail had been removed, by whom we don't know.
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we → receive → whom
However, more mail had been dropped off and was sitting on the front desk.
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mail → drop → desk
As recently as Sept. 16, no mail could be seen from the outside, but the door was still unlocked and the sign inviting people inside to drop off mail was still taped to the door.
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sign → see → door
We also contacted Blue Cross Blue Shield who said they can't comment on any provider relationships.
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they → contact → relationships
The Aporia
