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Security Minister Chris Tang announced that starting in 2028, callers to Hong Kong's emergency 999 hotline will be able to send real-time audio and video to police using instant messaging apps. This upgrade was revealed a day after Chief Executive John Lee Ka-chiu mentioned three new features for the 999 service during his policy address, including the ability to send visual data and expedite rescue efforts by sharing information with the Fire Services Department.
Written locally by qwen2.5:14b on 2026-09-17,
using this article's own text rather than the other coverage of the
same event (that is the story summary below).
Story summary
Chris Tang Ping-keung, Secretary for Security in Hong Kong, announced on Thursday that emergency callers using the 999 hotline will be able to send real-time audio and visual information to police starting in 2028. This new capability is part of an upgrade to enhance emergency call services, which were first introduced by Chief Executive John Lee Ka-chiu during his policy address a day earlier. The updates aim to improve situation assessment at the emergency call center and facilitate rapid data transfer to the Fire Services Department for quicker rescue operations.
Written for “UK Emergency Services Technology Upgrade” on 2026-09-17,
grounded in this article and the 0 other(s) covering the same event.
999 callers can send real-time audio, video data to police from 2028: Chris Tang
asserted
callers → send → 2028
Security minister reveals timeline for upgrades to emergency call services, a day after new features announced in Hong Kong policy address
Callers to Hong Kong police’s 999 hotline will be able to send real-time audio and visual information to the emergency call centre using instant messaging apps in 2028, Secretary for Security Chris Tang Ping-keung has said.
asserted
keung → reveal → Security
The security minister revealed the timeline for the upgrade on Thursday, a day after Chief Executive John Lee Ka-chiu announced in his latest policy address that three new functions were set to be introduced to enhance 999 call services.
asserted
functions → reveal → services
Alongside providing “real-time audio, image and video data” to help the centre appraise situations, the new features will ensure crucial data can be instantly sent to the Fire Services Department to help fast-track rescue efforts.
asserted
data → provide → efforts