Photo via ABC News (AU)

Working at David Jones was 'heaven on a stick' in its heyday

Read the original at ABC News (AU) ↗
Cite

Jasper, C. (2026, November 6). Working at David Jones was 'heaven on a stick' in its heyday. ABC News (AU). https://www.abc.net.au/news/2026-11-06/former-david-jones-staff-recall-luxurious-heyday-of-store/107354304

Dated from the outlet's own feed. Check the original for its byline.

ABC News (AU) · collected 2026-11-06 · by Clint Jasper

Quick Summary

Former employees of David Jones, including Stephen Hunter from Perth and Gwen Sutton from Sydney, reminisce about the retailer's past glory, noting rigorous training programs, luxurious window displays featuring Rolls Royces, and personalized customer service. They contrast these memories with current conditions, observing a significant decline in staffing levels and standards at present-day stores. The company entered voluntary administration but continues to operate while administrators evaluate its future options.
Written by AI on 2026-11-06, from this article's own text only (the story summary below draws on all the coverage).

AI analysis

Story summary

David Jones, one of Australia's oldest department stores, entered voluntary administration on November 5, 2026. Administrators McGrathNichol and receivers FTI Consulting will review operations while the store continues to trade. Former employees recall the retailer's heyday with nostalgia, highlighting rigorous training programs, theatrical window displays featuring Rolls Royce cars, and personalized customer service. However, current conditions at the Perth city center location are described as sad due to a lack of staff to maintain past standards. The future direction for David Jones remains uncertain as administrators assess its operations.

Written for “David Jones Memories” on 2026-11-06, grounded in this article and the 0 other(s) covering the same event.
Why this leaning score
This article does not take a side on a contested political question, so it has no leaning score. That is an answer rather than a gap: a match report or a rescue can be warmly or critically written without being left or right, and scoring it anyway is how approval of a subject gets recorded as a political position.
No political leaning scored for article 133258 · logged 2026-11-06

Story

📰 David Jones Memories
Economy/Business · 1 article(s) covering the same event.

Compared with similar articles

This article reads unscored and hedges 0% of its claims. Each row says how that neighbour differs.
The Sydney Morning Herald
Hedges 0 of 6 claims Outlet record 61/100
“Article A reports on David Jones being handed over to administrators and receivers, while Article B discusses former employees' nostalgic memories of working at David Jones and does not cover the current collapse event.”
ABC News (AU)
Hedges 4 of 20 claims Outlet record 67/100
“LLM unavailable”
How this article was measured signals, leaning charts, publisher record, byline, topics and claims

Signals How these are calculated →

Claims extracted
26
sentences that state something as happening or true
Uncertain
0%
0 of 26 hedged ("reportedly", "may", "according to")
Leaning
not political
takes no side on a contested political question
Publisher signals
67/100
ABC News (AU)'s corrections and hedging, across everything collected from it. Not a measure of accuracy.
Outlets on this story
1
Economy/Business
Same framing elsewhere
1
articles that frame the event the way this one does
Analyzed 2026-11-06 · how these are computed

How this is being covered How these are calculated →

Article leaning vs. publisher reliability
Source leaning vs. consistency

Publisher

ABC News (AU) · 5029 article(s) · 11 correction(s) detected
Running correction rate · 11 correction(s)

Who wrote this

Clint Jasper
3 article(s) here · 1 carrying a prediction
🔮 David Jones will continue to trade while administrators review options.
🔮 The 188-year-old department store entered into voluntary administration on Thursday morning, but the company will continue trading while administrators and receivers review operations.
2026-11-05 · assertive framing · David Jones suppliers left with unpaid invoices
🔮 These rate rises will take effect from mid-November, Australia's lenders will apply higher interest rates to variable mortgages in response to the Reserve Bank of Australia's (RBA) decision to hike the cash rate to an 18-year high of 4.85 per cent on Tuesday.
2026-11-04 · assertive framing · Australian banks lift interest rates
Also by Clint Jasper
Australian banks lift interest rates
2026-11-04 · ABC News (AU)
Nothing else under this byline is closely related to this article, so these are simply their most recent.

Topics

ABC News Breakfast David Jones Perth Rolls Royce Sydney CBD

Subjects

David Jones ORG · 6× Hunter PERSON · 5× Sutton PERSON · 4× David Jones's PERSON · 2× Perth GPE · 2× ABC News Breakfast ORG · 1× Charles Lloyd Jones PERSON · 1× Gwen Sutton PERSON · 1× Stephen Hunter PERSON · 1× Sydney CBD GPE · 1×

Narrative

"Lots of the displays are no longer maintained or initiated," he said. Loading...Uncertain future David Jones entered voluntary administration yesterday and will continue to trade while administrators McGrathNichol and receivers FTI Consulting review operations.
framing: assertive · carried by 1 article(s) · first seen 2026-11-06
🔮 David Jones will continue to trade while administrators review options.
2026-11-06 · ABC News (AU)
Working at David Jones was 'heaven on a stick' in its heyday · assertive framing

Claims (26 extracted, 0 hedged)

In short: Former David Jones employees have recalled rigorous training when they started working at the store, along with theatrical window displays and personalised service. asserted
they → recall → displays
One said there was not enough staff today to maintain those high standards. asserted
One → say → standards
David Jones will continue to trade while administrators review options. asserted
administrators → continue → options
These days, walking around the David Jones store in Perth's city centre is a sad experience for former visual merchandiser Stephen Hunter. asserted
walking → walk → Hunter
His fondest memories of "the Terrace store" are full of extravagance; theatrical displays involving Rolls Royce cars and elaborate sets. asserted
memories → involve → cars
"I was recently at the city store, which is very close to my heart," he told ABC News Breakfast. asserted
he → tell → Breakfast
"There just isn't [enough] people to maintain the standards that David Jones once had." asserted
Jones → maintain → that
For Gwen Sutton, working at David Jones's Sydney CBD store was "heaven on a stick" in the years following World War II. asserted
working → work → II
Like Mr Hunter, recollections of working at the store also involve a Rolls Royce, which she said was owned by former chair Sir Charles Lloyd Jones. asserted
she → work → Jones
"He'd be driven into the Elizabeth Street store's dock in his Rolls Royce," Ms Sutton said. " asserted
Sutton → drive → Royce
He'd come in through the ground floor, go up the escalators to the offices with his beautiful Homburg hat on, and it's all just gorgeous, everything." asserted
it → come → offices
Retail careers with high standards Mr Hunter and Ms Sutton recalled careers that started with strict and rigorous training. asserted
that → recall → training
"I was not allowed to speak to a customer unless the seniors were busy," Ms Sutton said. asserted
Sutton → allow → customer
In WA, Mr Hunter remembered, "The training was amazing. asserted
training → remember → WA
I know I was one of two juniors with a senior and I didn't dress a window for six months," he said. asserted
he → know → months
When he last visited the Perth city David Jones store, Mr Hunter saw screens playing ads in two of the store's four windows facing Murray Street. asserted
screens → visit → Street
"It was a lot of theatre," he said. asserted
he → say → theatre
"Until 1978, we had 22 windows at the terrace store with fabulous promotions. asserted
we → have → promotions
You would have the best of Britain and America or Italy on show." asserted
You → have → show
Ms Sutton said her recent experience at David Jones's "empty" shoe department was vastly different from the standards expected when she was on the floor. asserted
she → say → floor
"It was personalised service, everything got wrapped and there was no rush" she said. asserted
she → wrap → ?
"You found the right lipstick for the right outfit, and the staff stayed with you while you tried it on to make sure it was the right fit and colour." asserted
it → find → it
Mr Hunter said "conserving and cutting costs has a toll at the coalface". asserted
conserving → say → coalface
"Lots of the displays are no longer maintained or initiated," he said. Loading...Uncertain future David Jones entered voluntary administration yesterday and will continue to trade while administrators McGrathNichol and receivers FTI Consulting review operations. asserted
McGrathNichol → maintain → operations
A meeting for creditors will be held next week. asserted
meeting → hold → creditors
The union that represents retail workers, the Shop, Distributive and Allied (SDA) Employees Association, said its immediate focus was on keeping as many people in jobs as possible. asserted
focus → represent → jobs
💬Give feedback · no sign-in needed

No sign-in needed for now. Your note is sent without a name, so it cannot be answered.

🕘History 🎫Support