- Published
A hospital trust has taken full responsibility for 24 failures that led to the death of a 21-month-old.
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that → publish → old
Eleanor Hazel Aldred-Owen died at Liverpool's Alder Hey Hospital on 2 October 2023 - a coroner concluded she died as a result of misadventure, contributed to by neglect.
She had routine surgery for craniosynostosis, external, a birth defect affecting the skull, but an abnormal chest X-ray was not flagged.
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ray → die → skull
Eleanor suffered a cardiac arrest and unsurvivable brain injury and died in her parents' arms.
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Eleanor → suffer → arms
Her family, from Mold, Flintshire, said they had lived with "unbearable" guilt and trauma ever since.
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they → say → guilt
Alder Hey Children's Hospital NHS Foundation Trust said her "tragic" death "should not have happened".
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death → say → ?
Eleanor's dad Chaz said: "Not knowing how or why Eleanor died was the key factors and what kept us going was justice for her.
"
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us → say → her
The real victory is making sure what happened to Eleanor doesn't happen to anyone else.
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happened → make → anyone
No other family or child will have to go through what we have."
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we → have → what
He added both he and his wife Rachel were "fairly certain it was neglectful" but did not realise the extent of it, and were "at the mercy of what Alder Hey were telling us".
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Hey → add → us
They said it was breach of duty and not gross neglect and it took a long time for the trust to admit that."
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trust → say → that
He said the trust "being compelled to admit gross neglect" was the hardest thing.
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compelled → say → neglect
Eleanor had routine surgery for craniosynostosis on 29 September 2023 and it went as planned, apart from the accidental removal of the breathing tube used during anaesthetic which was replaced by the anaesthetist and the procedure continued.
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procedure → have → anaesthetist
During recovery, Eleanor had a raised heart rate and needed oxygen, and a decision was made to start AIRVO, a type of high-flow humidified oxygen, which was undocumented and not prescribed in accordance with the trust's guidelines.
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which → have → guidelines
After her operation, Eleanor developed a collapsed lung as a result of surgery.
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Eleanor → develop → surgery
A radiographer failed to flag her abnormal chest X-ray to anyone on the ward, and the doctor did not review it immediately because she was in A&E reviewing another child.
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she → fail → child
Eleanor had a cardiac arrest before the collapsed lung was identified and treated, causing an unsurvivable brain injury.
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lung → have → injury
An investigation found there were 24 failures in care that resulted in her death.
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that → find → death
These included failure to correctly calculate her Paediatric Early Warning System, external score on several occasions, which would have led to a much earlier medical review and chest X-ray.
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which → include → review
In a statement, her family said: "Eleanor's death was preventable and should not have happened.
"
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death → say → statement
As parents, the guilt is unbearable, even though we know Eleanor was failed by the trust and not by us.
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Eleanor → know → us
We are irreversibly changed as people.
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We → change → people
"We don't just constantly grieve for her, we grieve for the people we used to be when our daughter was here."
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daughter → grieve → people
They said they recognised the changes the trust has implemented following Eleanor's death, but that these had to be "used properly, kept under review and make care safer for other children".
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care → say → children
Chaz said two post-operative procedures had been brought in to Alder Hey and named after Eleanor, and the changes the hospital had put in place was Eleanor's legacy and something he and his wife could be proud of.
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he → say → place
Lynda Reynolds, the family's solicitor and partner at Hugh James, said it was "an unimaginably tragic case".
"Eleanor's parents placed their trust in Alder Hey Children's Hospital to care for their daughter and were let down," she said.
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she → say → daughter
"For Eleanor's family, the trust's acceptance of responsibility and public apology are important, but this follows a long and painful process.
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this → follow → process
We hope that the changes the trust have implemented continue to make care safer for other children."
Alder Hey Children's NHS Foundation Trust said "the shocking loss of Eleanor has left a permanent mark on us all".
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loss → hope → us
"We are heartbroken that we failed Eleanor and her family and we want to make sure that such a tragedy does not happen again."
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tragedy → fail → Eleanor
It added that the missed opportunities, including a failure to escalate grossly abnormal X-ray findings, led it to introduce a clear escalation process within the radiology department for grossly abnormal and time-critical findings.
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opportunities → add → findings
The trust accepted full responsibility for these failures, external and said it was profoundly sorry they resulted in Eleanor's death.
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they → accept → death
Chaz said he did not want Eleanor to be forgotten and to be remembered for the person she was, not how she died.
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she → say → person
She loved music and water.
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She → love → music
She loved us and we loved her," he said.
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he → love → her