Photo via The Guardian

More than half of Victorian lawyers use AI – but only a quarter have cut client fees as a result

Read the original at The Guardian ↗
Cite

Josh Taylor Technology reporter. (2026, October 29). More than half of Victorian lawyers use AI – but only a quarter have cut client fees as a result. The Guardian. https://www.theguardian.com/law/2026/oct/30/victorian-lawyers-ai-clients-fees

Dated from the outlet's own feed. Check the original for its byline.

The Guardian · collected 2026-10-29 · by Josh Taylor Technology reporter

Quick Summary

A new study by the Victorian Legal Services Board and Commissioner’s research centre shows that 55% of Victoria’s lawyers now use AI in their work, up from 37% last year. However, only 26% have reduced client fees due to efficiency gains. The survey also reveals that while AI is most prevalent in trade practices, banking, and finance, its usage remains low in criminal law and family law. Additionally, lawyers are reporting an increased workload due to clients arriving with inaccurate or misleading information generated by consumer chatbots like ChatGPT.
Written by AI on 2026-10-30, from this article's own text only (the story summary below draws on all the coverage).

AI analysis

Why this leaning score
This article does not take a side on a contested political question, so it has no leaning score. That is an answer rather than a gap: a match report or a rescue can be warmly or critically written without being left or right, and scoring it anyway is how approval of a subject gets recorded as a political position.
No political leaning scored for article 116047 · logged 2026-10-30

Story

📰 Victorian Lawyers Use AI
Technology · 1 article(s) covering the same event.

Compared with similar articles

Nothing to compare against. No article is close enough to this one for the pipeline to have linked or judged the pair.
How this article was measured signals, leaning charts, publisher record, byline, topics and claims

Signals How these are calculated →

Claims extracted
20
sentences that state something as happening or true
Uncertain
15%
3 of 20 hedged ("reportedly", "may", "according to")
Leaning
not political
takes no side on a contested political question
Publisher signals
66/100
The Guardian's corrections and hedging, across everything collected from it. Not a measure of accuracy.
Outlets on this story
1
Technology
Same framing elsewhere
1
articles that frame the event the way this one does
Analyzed 2026-10-30 · how these are computed

How this is being covered How these are calculated →

Article leaning vs. publisher reliability
Source leaning vs. consistency

Publisher

The Guardian · 2688 article(s) · 6 correction(s) detected
Running correction rate · 6 correction(s)

Who wrote this

Josh Taylor Technology reporter
9 article(s) here · 1 carrying a prediction
🔮 Some reported AI had enabled them to take on work that would have previously been uneconomical (18%).
🔮 In July, Anthony Albanese said it would be “theft” if artists did not retain control over whether their work was used to build and train AI, and what they were paid for its use.
🔮 Australian adults will be able to access Pornhub once again after the site brought in age-checking on Apple devices in response to legal requirements that initially saw the site block users.
🔮 OpenAI will use an appearance before a parliamentary committee to apologise again to Australia about the hack on Medicare last month, on the same day media and entertainment organisations argue weakening Australian copyright law for AI model training would leave artists as “roadkill”.
🔮 OpenAI says its review in response to the Medicare and Hugging Face agent attacks is costing the company more than US$500,000 per day, as it deploys AI to examine data that would take a human 66m years to read.
🔮 In its defence against a high court challenge of the ban, the government has also argued its proposed digital duty of care legislation, allowing users to opt out of social media features such as algorithms, would ultimately have the same effect as the ban, if implemented.
🔮 OpenAI has apologised to Australians for its agent attack on Medicare, and will front parliament next week, as the tech company revealed more details about its June hack of Australian government websites.
🔮 “Having considered emerging federal and state policy, Goodman has concluded that it will not progress with the development application.”
🔮 “Because when it’s on your phone, you think it’s right here, or you think it might just come here.”
Also by Josh Taylor Technology reporter
Nothing else under this byline is closely related to this article, so these are simply their most recent.
All 9 articles by Josh Taylor Technology reporter →

Topics

ChatGPT Claude Commissioner’s legal services Victoria the Victorian Legal Services Board

Subjects

Rychner PERSON · 2× Australia GPE · 1× Commissioner’s legal services ORG · 1× Georgie Rychner PERSON · 1× New South Wales GPE · 1× Stephen Gageler PERSON · 1× Victoria GPE · 1× Victorian NORP · 1× Western Australia GPE · 1× the Victorian Legal Services Board ORG · 1×

Narrative

Nearly half of lawyers said there was an increase in time and effort required if their clients used AI, compared with 19% who said it led to a reduction in time and effort. “What we are hearing is that clients are more frequently arriving with misleading or inaccurate information about their legal problems, more so than they’re arriving with a better understanding of legal problems,” she said, adding more research was needed to understand client perspectives.
framing: assertive · carried by 1 article(s) · first seen 2026-10-30
🔮 Some reported AI had enabled them to take on work that would have previously been uneconomical (18%).

Claims (20 extracted, 3 hedged)

More than half of Victoria’s lawyers have reported using AI in their work, according to a new study, but just over a quarter say they’ve reduced fees as a result of efficiency gains. uncertain
they → report → gains
They also say clients seeking advice from chatbots has added to their workload, forcing them to correct errors made by AI. asserted
clients → say → AI
The 2026 census of 2,221 of the state’s lawyers, conducted by the Victorian Legal Services Board and Commissioner’s legal services research centre, found a major increase in lawyers using AI in their practices, rising from 37% to 55% in the last year. asserted
lawyers → conduct → year
While the 2025 report found AI use was highest among those under 30 years of age, in 2026 this disparity had largely disappeared, although usage remained low for those aged 60 and over. asserted
usage → find → those
AI use was most common in trade practices (85%), banking and finance (78%) and information technology and telecommunications (78%), while it was used much less in criminal law (29%), family law (45%) and administrative law (46%). asserted
it → use → law
While there are AI tools designed specifically for legal services, 79% of lawyers reported using consumer chatbots such as ChatGPT, Claude, Gemini or Copilot. asserted
% → be → ChatGPT
Legal-specific tools alone were used by 22% of respondents. asserted
tools → use → respondents
The increased use in AI has not translated to a reduction in fees for most, the survey found, with just 26% of lawyers responding that their use of AI had resulted in lower client fees. asserted
use → increase → fees
Reduced fees were more likely to be reported by those working for business clients (34%) compared with individual fee-paying clients (23%). asserted
fees → reduce → clients
Some reported AI had enabled them to take on work that would have previously been uneconomical (18%). asserted
that → report → work
The principal researcher and report co-author, Dr Georgie Rychner, said fee reductions in corporate and big firms could be attributed to the fact clients in those settings were repeat users of legal services. uncertain
clients → say → services
“They have a high level of legal capability,” she said. asserted
she → have → capability
“They also are perhaps using AI in their own work, so they have a better understanding and are able to advocate for lower prices … whereas we’re not seeing that as much in the community legal system sector. asserted
we → use → sector
Rychner said the efficiency gains of using AI were not as high as expected, but that in 2025 the survey found 89% of practitioners said they had taken steps to verify the accuracy of AI output, which might have negated the gains. uncertain
which → say → gains
Rychner said in 2026 there had been a rise in clients using AI for their own legal research, with 46% of lawyers reporting their clients were arriving with inaccurate or misleading information, and 41% presenting AI-generated documents that required correction. asserted
that → say → correction
Nearly half of lawyers said there was an increase in time and effort required if their clients used AI, compared with 19% who said it led to a reduction in time and effort. “What we are hearing is that clients are more frequently arriving with misleading or inaccurate information about their legal problems, more so than they’re arriving with a better understanding of legal problems,” she said, adding more research was needed to understand client perspectives. asserted
research → say → perspectives
Courts and legal practitioner bodies across Australia have been grappling with the rise in AI use among lawyers and the public since 2023. asserted
Courts → grapple → 2023
A Victorian lawyer last year was the first in the country to face sanctions for false citations discovered, being stripped of his ability to practise as a principal lawyer. asserted
lawyer → face → lawyer
Investigations were also launched by regulatory bodies in Western Australia and New South Wales in similar cases. asserted
Investigations → launch → cases
The federal court in April issued new rules around using generative AI, while the chief justice of the high court, Stephen Gageler, said last year the use of AI-generated content in legal cases had reached an “unsustainable phase”. asserted
use → issue → phase
💬Give feedback
🕘History 🎫Support