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The villains: Managers and senior staff criticised over their inaction that left killer on the wards

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Hooper, R., & Hull, L. (2026, September 15). The villains: Managers and senior staff criticised over their inaction that left killer on the wards. Daily Mail. https://www.dailymail.com/news/article-16133297/The-villains-Managers-senior-staff-criticised-inaction-left-killer-wards.html?ns_mchannel=rss&ns_campaign=1490&ito=1490

Dated when The Aporia collected the article, usually within hours of publication. Check the original for its exact date and byline.

Daily Mail · collected 2026-09-15 · by Ryan Hooper, Liz Hull

Quick Summary

The Thirlwall Inquiry report criticizes several managers and senior staff at the Countess of Chester Hospital for their failure to act on concerns about Lucy Letby's actions. Medical director Ian Harvey and nursing director Alison Kelly, among others, are accused of dismissing warnings from doctors about increased infant deaths potentially linked to Letby. The inquiry highlights how these leaders did not take necessary steps to protect babies or report their suspicions to authorities, despite mounting evidence suggesting criminal activity by Letby.
Written by AI on 2026-09-16, from this article's own text only (the story summary below draws on all the coverage).

AI analysis

Story summary

Lady Justice Thirlwall's report on the Lucy Letby inquiry revealed a "complete failure" to protect infants at the Countess of Chester Hospital. The report, published in Liverpool Town Hall, detailed dysfunctional management and governance, a gulf between hospital leadership and clinicians, and failures in understanding safeguarding principles. Key findings indicated that three babies could have been saved if managers had acted sooner by calling police. Health Secretary Yvette Cooper responded to the inquiry's recommendations by tasking officials with developing plans for video baby monitors in neonatal units across the country. The report also highlighted missed opportunities and inadequate responses following early deaths and near-misses involving infants, suggesting that timely safeguarding action could have prevented further harm. Additionally, the report criticized former medical director Ian Harvey, director of nursing Alison Kelly, and chief executive Tony Chambers for their roles in these failures. Lucy Letby continues to protest her innocence despite being convicted of murdering seven babies and attempting to murder seven others between June 2015 and June 2016.

Written for “Lucy Letby Inquiry Findings” on 2026-10-31, grounded in this article and the 20 other(s) covering the same event.

Story

📰 Lucy Letby Inquiry Findings
Health · 21 article(s) covering the same event. Compare every outlet's account →

Compared with similar articles

This article reads leans left and hedges 6% of its claims. Each row says how that neighbour differs.
Daily Mail
⚖️ Leans left Hedges 6 of 91 claims Outlet record 68/100
Evening Standard
Hedges 6 of 26 claims Outlet record 65/100
Evening Standard
Hedges 6 of 26 claims Outlet record 65/100
The Guardian
Hedges 11 of 63 claims Outlet record 66/100
The Straits Times
Hedges 3 of 37 claims Outlet record 66/100
BBC News
Hedges 5 of 42 claims Outlet record 68/100
Toronto Star
Hedges 1 of 2 claims Outlet record 64/100
Daily Mail
⚖️ Leans strongly left further left than this Hedges 5 of 35 claims Outlet record 68/100
Daily Mail
Hedges 4 of 48 claims Outlet record 68/100
The Guardian
Hedges 6 of 33 claims Outlet record 66/100
How this article was measured signals, leaning charts, publisher record, byline, topics and claims

Signals How these are calculated →

Claims extracted
31
sentences that state something as happening or true
Uncertain
6%
2 of 31 hedged ("reportedly", "may", "according to")
Leaning
Leans left
of the writing, not the subject · beta estimate
Publisher signals
68/100
Daily Mail's corrections and hedging, across everything collected from it. Not a measure of accuracy.
Outlets on this story
21
Health
Same framing elsewhere
1
articles that frame the event the way this one does
Analyzed 2026-09-16 · source text last changed 2026-09-16 · how these are computed

How this is being covered How these are calculated →

Article leaning vs. publisher reliability
Source leaning vs. consistency

Publisher

Daily Mail · 8535 article(s) · 20 correction(s) detected
Running correction rate · 20 correction(s)

Who wrote this

Ryan Hooper
24 article(s) here · 1 carrying a prediction
🔮 While offences committed by children can cause significant harm and will be taken seriously, the assessment highlights the importance of recognising that some child perpetrators may also have experienced vulnerability, trauma or abuse themselves.
🔮 Chan was handed an 18-year jail term in February after he admitted sexually assaulting and filming young girls in his care from at least 2022, although police believe they may never know how many children he abused.
🔮 He had to because if he told a respective employer he had a full-time job, they wouldn't have given him another one, would they?
🔮 I cannot help but wonder whether things could have been different if the seriousness of his behaviour and the danger he posed had been recognised and acted upon.'
🔮 Judge Whitehouse repeatedly had to urge those in the public gallery at the Old Bailey to sit down before the administrative hearing could begin.
🔮 They show a consistently worsening picture – and a trajectory which, if it continues, will only wreak more havoc, hurt, and harm on young lives.
🔮 He had been sentenced at Kingston Crown Court, the day before, to 12 months' imprisonment for two offences of possession of a bladed article and one offence of harassment in relation to an incident on May 1, 2025 in which he banged on the door of a former partner, whilst in possession of two knives.
🔮 Prosecutor Mr Wellings said: 'She (the Princess) had considered that item to be lost, that she would never have given away such an important personal item.'
🔮 Langford and a woman began planning to assault an eight-year-old girl in May and June 2023.
🔮 Her Honour Judge Freya Newbery will sentence Brain at a later date.
Also by Ryan Hooper
Nothing else under this byline is closely related to this article, so these are simply their most recent.
All 24 articles by Ryan Hooper →
Liz Hull
12 article(s) here · 1 carrying a prediction
🔮 Several visitors to the park have described the man behaving 'strangely' before he entered the compound - and suggested he may have had learning difficulties or mental health problems. Anthony Hunt, 22, a university graduate, and Scarlet Hogan, 21, a pharmacy worker, first encountered the man as they parked up at Yorkshire Wildlife Park.
🔮 Up to three children murdered by the 36-year-old former neonatal nurse should not and would not have died had hospital managers acted sooner to remove her from the ward, she said.
🔮 They believe the infant's body may have been swept with the tide into the Menai Strait, the body of water which divides the Island of Anglesey and mainland North Wales, from elsewhere in Britain or even as far away as Ireland.
🔮 The King's equerry is believed to have contacted an individual who had written a letter asking how the monarch could get in touch with Sir Ranulph and was given a phone number for his wife and legal guardian, Louise Millington-Cotes. But she was allegedly angry the Palace had been given her details and threatened the intermediary with a solicitor and the police, The Telegraph reported.
🔮 The 60-year-old pleaded guilty to sending 1,200 lethal packages to more than 40 countries, including 330 to Britain, in May.
🔮 The Appeal Court judge, who oversaw the £18.5million inquiry, said that three infants could have been saved had managers acted sooner to suspend Letby and bring in police sooner.
🔮 Lady Justice Thirlwall, the judge who oversaw the hearings, concluded that three babies murdered by the neonatal nurse might have been saved, and seven others protected from attack, had detectives been called in sooner.
🔮 Yet she was particularly chummy with top bosses, something which may have clouded their judgment. MISSED OPPORTUNITIES The judge pulled no punches in pointing the finger of blame at senior managers including Alison Kelly, Ian Harvey and Tony Chambers, who 'dismissed the idea that Letby was deliberately harming babies', as late as June 2016.
🔮 However, she accepted she should have been 'more attentive' and 'it (the spike) could have been looked at in a more timely way'.
🔮 'Looking for clinical or other explanations for deaths and collapses was not wrong, but once there was suspicion that Letby may be causing harm deliberately, safeguarding steps should have been taken.
Also by Liz Hull
Nothing else under this byline is closely related to this article, so these are simply their most recent.
All 12 articles by Liz Hull →

Topics

Countess of Chester Hospital Daily Mail Letby the Countess of Chester Hospital the Thirlwall Inquiry's

Subjects

Letby PERSON · 13× Alison Kelly PERSON · 2× Chambers PERSON · 2× Ian Harvey PERSON · 2× Powell PERSON · 2× Thirlwall PERSON · 2× Daily Mail ORG · 1× Lucy Letby PERSON · 1× the Countess of Chester Hospital ORG · 1× the Thirlwall Inquiry's ORG · 1×

Narrative

She denied being slow to respond to concerns about Letby His colleague Alison Kelly, the £130,000-a-year director of nursing, admitted to the inquiry that she 'missed an opportunity' to keep babies safe. She denied concealing the spike in mortality from inspectors from the Care Quality Commission or being slow to respond to concerns about Letby.
framing: assertive · carried by 1 article(s) · first seen 2026-09-16
🔮 However, she accepted she should have been 'more attentive' and 'it (the spike) could have been looked at in a more timely way'.

Claims (31 extracted, 2 hedged)

- See more Daily Mail on Google - save us as a Preferred Source Several managers and senior staff at the Countess of Chester Hospital were singled out in the Thirlwall Inquiry's report into how Lucy Letby was free to kill. asserted
Letby → see → report
Colleagues were quick to believe Letby, and dismissed fears from doctors that she was to blame for the spike in baby deaths. asserted
she → believe → deaths
The inquiry found that medical director Ian Harvey failed to consider whether steps had been taken to safeguard babies. asserted
steps → find → babies
He told the inquiry he 'sincerely regretted' not calling in police sooner when evidence pointed to Letby, but claimed the consultants failed to show him 'anything [that] took it over the bar' for detectives to be drafted in. ' asserted
detectives → tell → bar
It was never raised, as something had been seen, something had been done,' he said. asserted
he → raise → ?
'It was raised as there is an increase in the number of deaths, but we don't understand why.' asserted
we → raise → deaths
The retired orthopaedic surgeon, who was paid £175,000-a-year, insisted he took concerns seriously when raised by consultants working with Letby. asserted
he → pay → Letby
Lady Justice Thirlwall wrote: 'He had a duty to consider whether steps should be taken to safeguard other babies on the unit. asserted
steps → write → unit
He failed to do so.' asserted
He → fail → ?
Ian Harvey, former medical director at Countess of Chester Hospital, arrives to give evidence at the inquiry. asserted
Harvey → arrive → inquiry
The ex-surgeon said he 'sincerely regretted' not calling in police sooner Alison Kelly, former director of nursing at the same hospital, arrives at the Thirlwall Inquiry at Liverpool Town Hall. asserted
Kelly → say → Hall
She denied being slow to respond to concerns about Letby His colleague Alison Kelly, the £130,000-a-year director of nursing, admitted to the inquiry that she 'missed an opportunity' to keep babies safe. She denied concealing the spike in mortality from inspectors from the Care Quality Commission or being slow to respond to concerns about Letby. asserted
She → deny → Letby
However, she accepted she should have been 'more attentive' and 'it (the spike) could have been looked at in a more timely way'. uncertain
it → accept → way
She claimed other staff should have 'picked up the phone' because her workload was 'very large' which meant she often missed emails. asserted
she → claim → emails
But she denied being 'too busy to do her job'. asserted
she → deny → job
Significantly, despite being the hospital's safeguarding lead, she never flagged the consultants' concerns to the local safeguarding board, or local safeguarding officer, or NHS England. asserted
she → flag → board
If they had been, she admitted, Cheshire Constabulary would have been notified and Letby likely suspended earlier. asserted
Letby → admit → ?
The report rejected her denials to the inquiry that there was animosity between doctors and nurses. asserted
report → reject → doctors
Letby had an ally in Tony Chambers, the Countess of Chester Hospital's £160,000 chief executive. asserted
Letby → have → Hospital
Himself a former nurse, he told the inquiry he sided with Letby after doctors raised concerns she was killing babies because she won her employment grievance against the Trust. asserted
she → tell → Trust
Karen Rees, former head of care nursing and Letby's senior manager at the hospital, was also criticised over her judgement, previously praising the nurse as 'the creme de la creme' Mr Chambers denied stalling the police investigation for ten months to protect the reputation of himself and the hospital. asserted
Chambers → criticise → himself
Several of the medics described Mr Chambers as being dictatorial and aggressive. asserted
Several → describe → Chambers
The report found he 'never once scrutinised his own thought processes', and 'lost objectivity and made poor decisions'. asserted
he → find → decisions
Letby also found loyalty in Eirian Powell, the head of the neonatal unit. asserted
Letby → find → unit
But as babies began dying, and the weight of evidence against Letby began to build, Ms Powell said there was no proof the nurse was to blame. asserted
nurse → begin → Letby
She insisted no one saw Letby do anything – and even as late as May 2016 was 'vociferous' in her support for her to remain on the ward. uncertain
her → insist → ward
She admitted that 'with hindsight' the police should have been called and she failed in her responsibilities to protect babies on the unit from harm. asserted
she → admit → harm
The report found Ms Powell's judgment was likely 'affected by her view that Letby was a very good nurse (she was later to describe her as the "creme de la creme") and that she was always available for extra shifts'. asserted
she → find → shifts
The report found it was 'ridiculous' that Karen Rees, director of nursing care, baselessly believed a neonatal consultant and Letby had previously been in a relationship, prompting his request for her to be removed from the ward. asserted
her → find → ward
The report said: 'That Ms Rees was comfortable making such an extreme allegation against a paediatrician without any basis demonstrates that she had lost all judgement in the face of what she had been told.' The report accepted that Ms Rees, Ms Kelly and Ms Powell initially believed that Letby was not responsible for the spike in baby deaths. asserted
Letby → say → deaths
But it added: 'Loyalty seems to have prevented them from considering the doctors' concerns with an open mind or thinking about safeguarding.' asserted
Loyalty → add → safeguarding
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