'Ugh. They are Black': NYC broker typed text for property owners, mistakenly sent to the couple hunting for apartments

Read the original at Times of India ↗
Cite

Ghosh, P. (2026, October 23). 'Ugh. They are Black': NYC broker typed text for property owners, mistakenly sent to the couple hunting for apartments. Times of India. https://timesofindia.indiatimes.com/world/us/ugh-they-are-black-nyc-broker-typed-text-for-property-owners-mistakenly-sent-to-the-couple-hunting-for-apartments/articleshow/135150012.cms

Dated from the outlet's own feed. Check the original for its byline.

Times of India · collected 2026-10-23 · by Poulomi Ghosh

Quick Summary

Lisa Renee Olaso and her fiancée Cyril Christopher filed a lawsuit against Douglas Elliman Realty, a real estate brokerage company, an agent named Tzelios, and several property owners after they were allegedly racially discriminated against while trying to rent an apartment. The couple received a text message from the broker meant for the property owner that read, "Ugh. They are Black." Despite the broker's apology and explanation about previous issues with black tenants in the neighborhood, Olaso felt the incident deeply affected her. Their attorney claims this is not an isolated incident and includes everyone involved in the lawsuit. Douglas Elliman issued a statement saying they have a zero-tolerance policy for discrimination and that the agent is no longer with the company.
Written locally by qwen2.5:14b on 2026-10-23, using this article's own text rather than the other coverage of the same event (that is the story summary below).

AI analysis runs on qwen2.5:14b, locally

Story summary

A Lisa Renee Olaso and her fiancé Cyril Christopher, who had moved to New York City from Delaware in June, filed a lawsuit against Douglas Elliman Realty and the broker involved after experiencing racial discrimination while trying to rent an apartment in Queens. The couple was targeted by a message intended for property owners but mistakenly sent to them as well, which read: "Ugh. They are Black." This incident occurred when they were on their way to view an apartment in Flushing with a Douglas Elliman broker who did not meet them in person and only saw them from a distance. The couple has since taken legal action against the real estate company and the individual involved, identified as Helen Tzelios. In response, a spokesperson for Douglas Elliman stated that they have a zero-tolerance policy for discrimination of any kind and confirmed that the broker is no longer with the company.

Written for “Racist Text Message Controversy” on 2026-10-23, grounded in this article and the 1 other(s) covering the same event.
Why this leaning score
The model judged this article politically coded and scored it -0.65, but 2 quote(s) could not be found in the article and the other 2 are attributed speech rather than the article's own narration, so the score is not published.
Written under an earlier scoring contract, which gave a paragraph rather than checkable quotes. Re-analysing this article replaces it.
Leaning score withheld for article 102280: no verified evidence · logged 2026-10-23

Story

📰 Racist Text Message Controversy
Politics · 2 article(s) covering the same event. See how they differ ↓

Compared with similar articles

This article reads unscored and hedges 5% of its claims. Each row says how that neighbour differs.
Daily Mail · 0.88 cosine similarity
⚖️ leaning not scored 🔴 25% hedged 7 of 28 📰 publisher trust 64
“Both articles describe a specific incident where a real estate broker accidentally sent a racially discriminatory text to prospective tenants while they were seeking to rent an apartment in Queens, leading to a lawsuit against the broker and others.”
How this article was measured signals, leaning charts, publisher record, byline, topics and claims

Signals How these are calculated →

Claims extracted
20
sentences that state something as happening or true
Uncertain
5%
1 of 20 hedged ("reportedly", "may", "according to")
Leaning
withheld
no quote in the article backed the model's score
Publisher signals
59/100
Times of India's corrections and hedging, across everything collected from it. Not a measure of accuracy.
Outlets on this story
2
Politics
Same framing elsewhere
1
articles that frame the event the way this one does
Analyzed 2026-10-23 · how these are computed

How this is being covered How these are calculated →

Article leaning vs. publisher reliability
Source leaning vs. consistency

Publisher

Times of India · 3168 article(s) · 2 correction(s) detected
Running correction rate · 2 correction(s)

Who wrote this

Poulomi Ghosh
73 article(s) here · 0 carrying a prediction
🔮 On May 4, 2018, he became a naturalized US citizen.
🔮 Sometimes you don’t know how someone will perform until they go out there,” she said.
🔮 I am every bit as American as anyone else, and I will not tolerate being treated as a perpetual foreigner in the country I call home," he said.
🔮 "Any American students from Texas universities you could have met with?," another wrote.
🔮 His mother Holly Carvers went through the son's CV and found that it was well-written and there's nothing that may discourage employers from hiring him.
🔮 Then she appeared on Fox News' Sean Hannity show where she was grilled in such a way that political commentators believed that Hannity must have had the go-ahead from the top because Katie Zacharia was 'set to fail'.
🔮 At a time when Vice President JD Vance announced that he would like the H-1B visa program to be abolished, a few Republican leaders have proposed a new legislation to increase the salary threshold of the H-1B visa holders so that there is no scope for American companies to hire foreign employees at a cheaper rate.
🔮 Paporakis told a colleague that he had to leave because his gun jammed and nobody could see him.
🔮 The comment came as she was speaking about the perception in 2016 that China would soon overtake the United States.
🔮 Trump is also raising the possibility of bringing in former House Speaker Kevin McCarthy, with allies of the California Republican suggesting that McCarthy, who had a good working relationship with Democratic leader Hakeem Jeffries, could smooth over the inevitable tensions between Trump and a Democratic majority, the report said.
Also by Poulomi Ghosh
Nothing else under this byline is closely related to this article, so these are simply their most recent.
All 73 articles by Poulomi Ghosh →

Topics

Black Douglas Elliman Eyewitness News ABC7NY Flushing Queens

Subjects

Olaso PERSON · 7× Black NORP · 3× Douglas Elliman ORG · 3× Cyril Christopher PERSON · 1× Delaware GPE · 1× Douglas Elliman Realty ORG · 1× Eyewitness News ABC7NY ORG · 1× Flushing GPE · 1× Lisa Renee Olaso PERSON · 1× Queens GPE · 1×

Narrative

In a statement provided Wednesday, a Douglas Elliman spokesperson said: "Douglas Elliman has a zero-tolerance policy for discrimination of any kind, and the agent is no longer with the company." "It's like judging a book by its cover.
framing: assertive · carried by 1 article(s) · first seen 2026-10-23

Claims (20 extracted, 1 hedged)

A couple has filed a lawsuit against a real estate brokerage company, an agent and several property owners after they said they were racially discriminated against when they were seeking to rent an apartment in Queens. asserted
they → file → Queens
A message that was meant to be sent only to the owners, cautioning them that the couple was Black was also sent to them by mistake, they claimed. asserted
they → mean → mistake
According to Eyewitness News ABC7NY, Lisa Renee Olaso and her fiancée, Cyril Christopher, said they were excited to move to 26th Avenue in Flushing in June after relocating from Delaware because Olaso had a new job. uncertain
Olaso → accord → job
They said a broker from Douglas Elliman was scheduled to meet them to show them a rental apartment. asserted
broker → say → apartment
The broker did not meet them in person and only saw from a distance. asserted
broker → meet → distance
Olaso said she was accidentally included on a text message intended for the property owner. asserted
she → say → owner
"As we were getting out of the car, I received the text message that said, 'Ugh. asserted
that → get → message
They are Black,'" Olaso said. asserted
Olaso → say → ?
The broker tried to control the damage and said there were previous episodes with Black tenants. asserted
broker → try → tenants
"When she looked at her phone, she started to explain that there were previous, Black tenants in the neighborhood and that they had caused a lot of trouble," Olaso said. asserted
Olaso → look → trouble
Olaso said the broker apologized, but the incident continues to affect her. asserted
incident → say → her
The couple is suing Douglas Elliman Realty, Tzelios and several people listed as owners of the property. asserted
couple → sue → property
Their attorney Kenneth Mollins said the text message did not occur in isolation and so they included everyonein their lawsuit. asserted
they → say → lawsuit
"Unless the person receiving the text gets it in some context to know, why she's sending that. asserted
she → receive → that
So, we believe the homeowner was in some way responsible here," Mollins said. asserted
Mollins → believe → way
In a statement provided Wednesday, a Douglas Elliman spokesperson said: "Douglas Elliman has a zero-tolerance policy for discrimination of any kind, and the agent is no longer with the company." "It's like judging a book by its cover. asserted
It → provide → cover
You haven't even read the book, and you already made a judgement call," Christopher said. asserted
Christopher → read → call
Olaso said an apology from the broker did not ease the pain caused by the racial profiling. asserted
apology → say → profiling
"It doesn’t change the pain. asserted
"It → change → pain
It doesn’t take away the pain you caused us that day," Olaso said. asserted
Olaso → take → us
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