‘We’ve lost a basic sense of politeness’: UK readers reveal daily reality of public transport

Read the original at The Guardian ↗
Cite

Packham, A., & readers, G. (2026, October 23). ‘We’ve lost a basic sense of politeness’: UK readers reveal daily reality of public transport. The Guardian. https://www.theguardian.com/uk-news/2026/oct/23/antisocial-behaviour-public-transport-burnham-campaign

Dated from the outlet's own feed. Check the original for its byline.

The Guardian · collected 2026-10-23 · by Alfie Packham, Guardian readers

Quick Summary

Andy Burnham has launched a campaign against antisocial behavior on UK public transport, focusing on issues like loud music and videos played without headphones. Six individuals from various cities share their frustrations over the lack of basic courtesy on buses and trains, noting that enforcement is currently inconsistent. The article highlights specific incidents such as people refusing to use headphones when asked, emphasizing the challenge of changing ingrained behaviors despite new initiatives.
Written locally by qwen2.5:14b on 2026-10-23, using this article's own text rather than the other coverage of the same event (that is the story summary below).

AI analysis runs on qwen2.5:14b, locally

Story summary

Andy Burnham, the UK's transport secretary, announced a campaign against nuisance behavior on public transport, targeting issues like "headphone dodgers" who play loud music and take phone calls on speakerphone. Commuters in London, Edinburgh, and Weston-super-Mare report frequent encounters with antisocial behaviors such as blaring videos, taking calls loudly, and leaving bags or arms obstructing shared spaces. A London commuter named Claire, 41, noted that nearly every bus or train journey includes someone disrupting the quiet carriage with loud noise, expressing concern about the loss of basic politeness in public transport settings. Despite these announcements, many commuters are skeptical that such initiatives will significantly change behavior.

Written for “Public Transport Etiquette Issues” on 2026-10-23, grounded in this article and the 0 other(s) covering the same event.
Why this leaning score
The article's own words the score was based on. Each is quoted verbatim and was checked against the article text before being stored, so you can find it in the original.
Reading Leans left (beta estimate) Confidence medium
Leaning: leans left for article 101130 (medium confidence, 2 verified quotes) · logged 2026-10-23

Story

📰 Public Transport Etiquette Issues
Politics · 1 article(s) covering the same event.

Compared with similar articles

This article reads leans left and hedges 2% of its claims. Each row says how that neighbour differs.
BBC News
⚖️ leaning not scored 🔴 20% hedged 6 of 30 📰 publisher trust 69
“Article A reports on proposed fines for antisocial behavior on buses, while Article B discusses public reaction and views regarding Andy Burnham's campaign against nuisance behavior on all forms of public transport.”
Daily Mail
⚖️ leaning not scored 🔴 12% hedged 3 of 26 📰 publisher trust 64
“Article A describes the announcement and launch of a campaign against antisocial behavior on public transport, while Article B reports reactions and personal anecdotes in response to this campaign.”
The Guardian
⚖️ Leans right further right than this 🔴 0% hedged 0 of 24 📰 publisher trust 66
“Article A describes the announcement of Burnham's campaign against 'headphone dodgers', while Article B covers reader reactions and personal experiences related to antisocial behavior on public transport, not a specific event.”
The Guardian
⚖️ leaning not scored 🔴 8% hedged 7 of 86 📰 publisher trust 66
“While both articles discuss Andy Burnham's campaign against nuisance behavior on public transport, they describe different aspects of it and do not refer to the same specific incident.”
Evening Standard
⚖️ Leans right further right than this 🔴 12% hedged 2 of 17 📰 publisher trust 65
“Article A discusses new fines for loud music on buses as part of an antisocial behaviour crackdown, while Article B covers a broader campaign against nuisance behavior and shares reader experiences, not the same specific incident.”
Evening Standard
⚖️ Leans right further right than this 🔴 12% hedged 2 of 17 📰 publisher trust 65
“The articles discuss related issues but describe different events: one about new fines for loud music on buses and a campaign, while the other is about public reaction to an announced antisocial behavior campaign.”
How this article was measured signals, leaning charts, publisher record, byline, topics and claims

Signals How these are calculated →

Claims extracted
58
sentences that state something as happening or true
Uncertain
2%
1 of 58 hedged ("reportedly", "may", "according to")
Leaning
Leans left
of the writing, not the subject · beta estimate
Publisher signals
66/100
The Guardian's corrections and hedging, across everything collected from it. Not a measure of accuracy.
Outlets on this story
1
Politics
Same framing elsewhere
1
articles that frame the event the way this one does
Analyzed 2026-10-23 · how these are computed

How this is being covered How these are calculated →

Article leaning vs. publisher reliability
Source leaning vs. consistency

Publisher

The Guardian · 2334 article(s) · 6 correction(s) detected
Running correction rate · 6 correction(s)

Who wrote this

Alfie Packham
1 article(s) here · 1 carrying a prediction
🔮 I’m not sure Andy Burnham’s announcement will do anything.
The only article under this byline in the corpus.
Guardian readers
1 article(s) here · 1 carrying a prediction
🔮 I’m not sure Andy Burnham’s announcement will do anything.
The only article under this byline in the corpus.

Topics

Edinburgh London Weston-super-Mare

Subjects

Burnham PERSON · 2× London GPE · 2× Andy Burnham PERSON · 1× Andy Burnham’s PERSON · 1× Ben Ellis PERSON · 1× Claire PERSON · 1× Edinburgh GPE · 1× Margaret PERSON · 1× Netflix ORG · 1× Weston-super-Mare GPE · 1×

Narrative

Claire, 41, London ‘Almost every bus or train journey has someone blaring music’ I get the train five nights a week to work and nine times out of 10, there is somebody taking phone calls on speakerphone, blasting videos or music, even in the so-called quiet carriage.
framing: assertive · carried by 1 article(s) · first seen 2026-10-23
🔮 I’m not sure Andy Burnham’s announcement will do anything.

Claims (58 extracted, 1 hedged)

Andy Burnham has announced a campaign against nuisance behaviour on public transport, including “headphone dodgers” who play loud music. asserted
who → announce → music
“We’ve all been on the train when someone starts blasting music or videos from their phone,” Burnham said in a statement. asserted
Burnham → start → statement
“It gets on your nerves and can quickly spoil the journey.” asserted
It → get → journey
Six people share their views on Burnham’s new campaign and recount their experiences of antisocial behaviour on public transport. ‘It saddens me that we have lost a basic sense of politeness’ I live in London and commute daily on the tube. asserted
I → share → tube
Even yesterday, sitting next to me was a guy playing videos out loud, which is the most common issue. asserted
which → sit → videos
I’m interested in what has caused a sudden change to our social contract that allows people the psychological safety to completely disregard others. asserted
that → ’m → others
It’s not top of the list of worst behaviour; it’s in the same bracket as leaning on poles so no one can hold them, leaving your bag on the only seat left, leaning your arm on the fold up chair, or man-spreading. asserted
one → ’ → chair
It mostly saddens me that we have lost a basic sense of politeness. asserted
we → sadden → politeness
I’m not sure Andy Burnham’s announcement will do anything. asserted
announcement → do → anything
If you’re already playing very loud videos in public, presumably you don’t care very much about what you should be doing. asserted
you → play → what
You never really see police or “safety officers”, so who would enforce it? asserted
who → see → it
I’m glad they aren’t making the tube workers or bus drivers try to enforce it though; it would make their days hell. asserted
days → ’m → it
Claire, 41, London ‘Almost every bus or train journey has someone blaring music’ I get the train five nights a week to work and nine times out of 10, there is somebody taking phone calls on speakerphone, blasting videos or music, even in the so-called quiet carriage. asserted
I → have → carriage
Everyone’s too scared to ask them to move to a different carriage or turn it down, so it’s a regular occurrence. asserted
it → ’ → it
It makes my journey a nightmare. asserted
journey → make → ?
No one enforces anything. asserted
one → enforce → anything
I doubt this new law will change this. asserted
law → doubt → this
It should include phone calls too and people putting calls on loudspeaker. asserted
people → include → loudspeaker
It doesn’t go far enough. asserted
It → go → ?
Margaret, 49, Weston-super-Mare ‘Commuters shouldn’t have to put up with it’ asserted
Commuters → have → it
I think this is a great step to protect public spaces as shared spaces, and to show people the boundaries between acceptable and unacceptable behaviour. asserted
this → think → behaviour
The last time I asked somebody who was playing reels aloud to use their headphones I was called “a piece of shit” and decided not to ask anybody that again. asserted
I → ask → that
But commuters shouldn’t have to put up with it. asserted
commuters → have → it
Of course, the question is whether and how this will be enforced consistently. asserted
this → enforce → ?
Ben Ellis, 38, Edinburgh ‘I’m sick of being the bad guy who points it out’ I’ve always challenged this behaviour by asking people if they have headphones. asserted
they → ’m → headphones
If they say no, I ask if they can turn the sound off. asserted
they → say → sound
Most of the time this is OK, but I have had repeated incidents where people refuse. asserted
people → have → incidents
I’m stubborn and confident, so I’ll explain that it is not normal or socially acceptable to subject other people to jarring video scrolling. asserted
it → ’m → scrolling
Only once in this situation did a train guard ask someone playing football at full volume to turn it off. asserted
guard → ask → it
And I can’t blame them. asserted
I → blame → them
You’d be arguing with idiots for 90% of your shift if you did. asserted
you → argue → shift
I’m sick of being the bad guy who points it out. asserted
who → ’m → it
It seems like people of all ages have forgotten basic decency and consideration. asserted
people → seem → decency
I had a run-in with a teenage kid who was watching TikTok or something, and he said, “What do you mean? asserted
you → have → What
If you were watching Netflix on your phone, wouldn’t you have the volume on?” asserted
you → watch → volume
So there’s a range of understanding of what people think is appropriate behaviour in a public place. asserted
people → ’ → place
John, 43, Sheffield ‘Football fans on the trains can be difficult to deal with’ asserted
fans → deal → trains
One of the bigger issues that never gets addressed is football fans on public transport. asserted
that → address → transport
I’m a football fan myself, but fans on trains can be extremely offensive, oppressive, aggressive and difficult for people to deal with. asserted
people → ’m → trains
One time that springs to mind was a bunch of fans on a two-carriage train. asserted
that → spring → train
…and 18 more, not listed.
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